Comfortable stay, has everything you need. I enjoyed my two day stay here. The king room with a…read morewhirlpool tub was nice. They serve breakfast in the morning.

BED BUGS. Their only…read moresolution was to move us to a room next to our original room. If you know anything about bed bugs, if it's in one room, it's likely in the room next door.

Meh. This should have been great. It's near Kent State, I believe connected to them based on the…read morename, and yet it wasn't great, or even good really. The room was ok. The front desk wasn't able to give me directions to campus. The parking is a hassle. Stay somewhere else if passing through.

My husband and I were coming back to surprise my 91 year young father. We made reservations at the…read moreKent State Hotel. We we planning to check in on Saturday and checking out on Tuesday morning. So spending 3 nights. Well first off when we checked in the hotel is absolutely beautiful!! Our room was so nice and the shower was so beautifully designed!! Well Monday morning as we were visiting with my dad the hotel front desk called to let us know our reservations were only to Monday morning and not Tuesday as we had planned. The hotel was terrific and so understanding and extended our stay another day!! Beautiful hotel and top notch staff!!!

Have I stayed at worse hotels??? Yes. Did I enjoy this…read morehotel and went to come back? ... No The short version: Weird location but safe. Clearly an older hotel, hopefully in the process of being renovated as stair walls and outside doors do not meet Hilton standards. my second floor room had clearly been renovated but my door did not fully meet at door jam, and I could see the hallway from my room. All door was locked. Friendly staff good breakfast. Full review: I don't think I'd stay here again I didn't check in upon arrival cause I used my mobile app and checked in before I had arrived. I have to say I really really like that feature. That's a big bonus to staying at these properties. It's just so easy you can pick your room and everything Highly recommend their app I went in through the back way-closer to my car and room. Found one side door doesn't close-it's permanently unlocked (safety hazard) I was on the second floor. Found stairwell needed LOTS of attention Not up to Hilton standards whatsoever One side of the door didn't have a handle -it had the interior components sticking through the other side - found that cheap to cut corners to that extent. I questioned (to myself) if it even met fire standards, because you would think it should have a handle All doors had some issue here it seems. I got to my room and those doors have the updated locks that open with your phone that's super bougie and very nice Very up to current trend what's better is it actually worked a lot of times it doesn't work and you have to go back downstairs So I've got in my room and I was pleasantly surprised it was incredibly clean. the toilet lover of this unit needs to be attended to by maintenance because it will stay in the flesh mode which just keeps having the toilet run What I didn't like about the bathroom The curtain and counter. Housekeeping gave me ones that were a big gigantic wrinkly mess. The since counter is too small. created a lot of space by angling the sink that's nice if you need a lot of space, but it is not practical if you need a lot of counter space I chose a king bed and there was so much floor space not occupied by furniture. I found that very nice. That was nice. The bed was made nicely- all except for when you undid it to go to sleep. Housekeeping didn't bother to put the fitted sheet all the way on so it popped off the moment I moved the duvet and I don't know if they're using too small of a fitted sheet or their fitted sheets are shrinking, but you couldn't get it to even cover the mattress. It wouldn't even go more than a centimeter over the mattress's initial edge. Needless to say, I woke up with a fitted sheet cover's edge in my face. This is a BIG pet peeve of mine What I hated about this hotel... which is essentially the root of why it has such a low star ranking : I don't know if they have fire walls. Between the rooms. Why? They definitely don't have any soundproofing attributes. I could hear my neighbors as if they were standing in my room Honestly I think I could hear my neighbor's neighbors as if they were right next-door to my front door, Oh, and now let's talk about the front door. Please take a look at the pictures I have attached. I could see the outside from my door while it was fully closed and locked. Now my room was the first room that you would pass after you got off the elevator and turned left so pretty much anybody who was in the elevator lobby sounded like they were also in my room didn't matter how loud they talked they could be whispering This made for really bad relaxation and sleeping. It was a noisy stay. I think I slept collectively 3 1/2 hours. I definitely wasn't able to go to sleep until after 12 and I had to be up at five The people above me sounded like elephants, but I was expecting that because I was not on the upper level. As far as the room decor, it was all very much updated. There's a lot of complaints saying that this hotel is outdated. I'm thinking it's in mid renovation because my room was fully decorated in the same manner as some of the rooms I've stayed in in the Phoenix area out west Which are on trend. I did notice that this hotel does not use any carpet padding, I thought that was a little cheap. It's nice to have a little cushion But I think this is the way the industry is traveling Before leaving, I did take a look at the breakfast. There is nothing that I could complain about with their breakfast. They had milk bottles they had juice they had yogurt. Three types of fresh fruit, cereal, waffles, muffins, scones, both bacon, and sausage. They had potato wedges oatmeal. I mean, you name it it was there. One of the better free breakfast. Still the best thing here was the breakfast that's not enough to make me come back

I definitely understand why there are so many 1-star reviews. I was close to joining them, but in…read moreall honesty... it wasn't as bad as it could have been. They've clearly been trying in some areas to improve. In others, though... let's just say they have some work to do. HOUSECLEANING - The one staff member we interacted with was friendly enough. But, when we got fresh towels, they were all just stacked on the sink. Would it really have broken someone to move them a couple of feet to the shelves where they belonged? Also, we were out of conditioner when we arrived (need to bring out own going forward), and the front desk woman was quick to provide us with a new one. But, we told the housekeeping staff about it, and they said they would secure it to the wall and remove the empty one. They never did. The room was otherwise clean, but they only did up the sheets one day, and I think only because we asked them to. FRONT DESK - No issues here. The staff member who checked us in was up front that the digital key likely wouldn't work, and she created our keys very quickly. She also provided us with a couple of bottles of cold water, which was nice. POOL - Ugh, no. It was fairly cold for an indoor pool, which maybe wasn't the worst thing ever. But, it was filthy. The water was almost murky and I could feel "not-water" brushing against my legs. I don't know what it was, and I really don't think I want to know. Just... never again. Also, no towels. We had to snag some from the fitness center next door, as we didn't want to risk using our own body towels from our room. Dimly lit, too. TECHNOLOGY - The wifi seemed to work fine during our visit, but as mentioned before, the digital key on the app did not work. At all. Throughout the entire stay. It's been years since this tech was introduced. They need to get off their kiesters and figure this out. BREAKFAST - This was also fairly underwhelming. There wasn't much variety, and a lot of things were frequently out. I will say this: their staff was usually pretty quick to refill items, even when approaching the end of breakfast time. One of the cereal dispensers was broken from day one, and it was never fixed while we were there. When they did have omelets, they were overcooked and sitting in egg water. Yeesh... ROOM / COMFORT - The room itself wasn't too bad. The mattress is pretty firm, and the pillows are pretty soft. So, it's a weird mix. I definitely woke up sore most nights. The fridge was fine, though... I guess I can say that about it. Overall, it was far from the best Hampton Inn I've stayed at. It might be close to the worst, though. Judging from the other comments, I'm not alone in my experiences. Though, again, I feel like they are trying here and there. Corporate - if you are reading this, send help now!! This is near Kent State University, and not too far from Akron and Canton. It's a great location, but it needs to be helped and fast! Local Management - if YOU are reading this, I know you're trying, but bring in help! Admit defeat and get some professionals in here as quickly as possible! You have a golden location where you are, and you can be so much better than your local competitors (instead of stooping down to their level). But, you need to admit that you have multiple shortcomings, and you need to get people here who can turn the situation around.

Stayed here for a two nights for a family service. Good location & quiet. Looked like the pool was…read morein use but I didn't partake. The beds were soft and both in our room smelled of body odor and the carpets has a stickiness in some area. Only one of two elevators worked same with the ice machines. Basic breakfast fully stocked. Tried to call front desk a couple times for a wake up call to ensure I wouldn't miss my flight, no one ever picked up the phone: While my stay was fine, I can't say I'd stay there again.

Only getting 1 star because at least the pool was somewhat enjoyable. The room was disgusting,…read morethere was a yellow stain on one of the sheets, the tub was gross, and to top it all off there was literally pizza crusts under the bed between the mattress and box spring, so the room wasn't throughly cleaned and that's a big deal, especially in a time with COVID around. The next day talking to the front desk manager she said she talked to the GM and they would refund a certain amount, well instead of refunding me the charged me more. This is the worst hotel experience I've ever had.

Old, worn out, dark and unpleasant. Motion detector light switches are annoying and unreliable…read more This is a place you only want to stay if every other room in 50 miles is full. Even using Wyndham's online check-in they'll still insist on copying your ID and charging your card an additional $50 for incidentals that they won't refund unless you dispute it with your credit card. Probably a high likelihood of identity theft from this location. Very embarrassing for a Wyndham property.

Was highly disappointed, Stayed for a family reunion in July 2023. Notice at registration says…read morethe rooms will not have maid service due to covid! What?! Covid!!! That is just an excuse to cheap out and not pay for maid service. The bathroom floor was not cleaned in a long time and the room was dirty in places. I had to go to the registration office to get more towels as I spilled coffee on mine. The breakfast that was advertised was very poor. EVERY MORNING THE COFFEE AT THE BREAKFAST WAS COLD! EVERY MORNING! And the lobby that has the tables to eat breakfast was unavailable. They took all the tables and chairs and pushed them up against the wall so you could not eat breakfast in the lobby. I had to wash some clothes there and used to the coin laundry. When I bought detergent from the detergent dispenser, nothing came out after I paid for it. I had to go to the from desk and get some detergent. But it advertised a laundry room. The dryer did not get hot enough to dry my clothes. I had to later hand them to dry in my room. The ceiling in the bathroom was in disrepair. The room had a musty smell and did not smell clean. I wont be making reservations there again.

They were excellent. My dogs loved it there. Thanks Mitzi. You go above and beyond.read more

I'm sad that I can't go anymore since I moved my dog was well taken care of when I traveled by…read morethem for many years

Mice in my room pretty sure it was a small army of them.The elevator scary .police there at least…read moreonce a week. No option other than coffee for breakfast stale bread and ceral but you would be hard pressed to have milk for ceral .

Run do not walk away from this place! Unless you like dirty, filthy, nasty, musty, and a sketchy…read morehotel, stay here. Everything is outdated, carpets are disgusting, pool - you don't even want to think of going in, the room we literally walked in and walked back out - didn't even want to stay. Black grime on so many things, floor wasn't even clean, beds look like they just threw the covers up and re made them, water leaks stains and damage. Just NO.

The rooms are fine if very inexpensive is what you're looking for. My room needed repairs to…read moremultiple walls and one of the lamps was not working. Otherwise it's fine not great. The owner and staff are awful. Not welcoming at all and really don't give a crap about you when you walk in the door. My recommendation would be to spend a few more dollars and find a motel that is grateful to have you as a customer

After reading numerous bad reviews and photo documentation of how horrible this hotel would be, who…read morethrows caution to the wind and reserves a room - me?! Sheer desperation brought my family here. Due to a local Fair, there wasn't a hotel room available in Kent or in the surrounding area. The Yelp reviews horrified me but I studied the timeframe of the reviews and hoped things had improved over the years. This was confirmation how important it is to write reviews. I called toll free number and was quoted a price different than the front desk price. Oh well, I'm desperate so I'll pay $94 for a $70 room. The front desk clerk wasn't the friendliest, probably because I questioned her about the awful reviews and requesting a room without bedbugs. She stated they did not have bedbugs and that customers see any type of bug and claim it's a bedbug. Sure, okay. She eventually warmed up and shared information about the area. After walking the three flights of stairs (no elevator) and doing a thorough check of our room and mattresses, we settled in. Our room was in good condition - no signs of bugs, clean sheets and towels, operable microwave and refrigerator, working television and air conditioning. The air conditioner was set so low, the room was bitter cold. I knew that had to be a way of masking an odor but not the case. Our room warmed up and smelled pleasant. You pay for what you get, interior hallways, lighted parking, complimentary continental breakfast and an overall decent room. You will get a decent no frills room in a decent area, surrounded by other budget hotels. Would I come back, probably but not intentionally. My experience with these accommodations are a solid 3 star, an average budget hotel stay.