BED BUGS. Their only…read moresolution was to move us to a room next to our original room. If you know anything about bed bugs, if it's in one room, it's likely in the room next door.

I stayed here during a business trip last weekend, and was very impressed (even by the normal high…read morestandards of a Holiday Inn Express). The hotel is very accessible from the interstate, and has several great restaurants very close by. It's only a couple miles from downtown, where I had a great time hanging out after my events were done, and I was able to get back easily even without my GPS. The staff was incredibly friendly, and my check in process was simple. The property seemed close to full, but I was never bothered by any noise from other guests, even in the morning when people were checking out. The shower was great, it heated quickly and had excellent water pressure, as did the sink. The other in room amenities were also top notch, the coffee was excellent, the microwave was in good repair (and clean under the tray, which is something a lot of hotels miss). The breakfast was well stocked and very tasty, although I didn't eat much. I did drink a lot of juice, which was cold and refreshing. When it came time to check out, the process was very efficient. One extra detail I really liked was that in the lobby, they had a bucket of ice scrapers for guests to use. I had one in my car (and the weather was nice enough that I didn't need one anyway), but that's something a lot of parents visiting their kids at school might forget about, so it's a cool little extra. #socialmediapromo #socialmediainfluencer #hotelsandresorts #holidayinnexpressKent #ignitehospitalityservices #hotelphotography #workandtravel #Kent #Ohio

Meh. This should have been great. It's near Kent State, I believe connected to them based on the…read morename, and yet it wasn't great, or even good really. The room was ok. The front desk wasn't able to give me directions to campus. The parking is a hassle. Stay somewhere else if passing through.

My husband and I were coming back to surprise my 91 year young father. We made reservations at the…read moreKent State Hotel. We we planning to check in on Saturday and checking out on Tuesday morning. So spending 3 nights. Well first off when we checked in the hotel is absolutely beautiful!! Our room was so nice and the shower was so beautifully designed!! Well Monday morning as we were visiting with my dad the hotel front desk called to let us know our reservations were only to Monday morning and not Tuesday as we had planned. The hotel was terrific and so understanding and extended our stay another day!! Beautiful hotel and top notch staff!!!

I have stayed here a few times it is always nice. This time felt different the staff felt like they…read morecared more. So friendly and thoughtful of our needs. And the place just felt cleaner will definitely be back thank you

Have I stayed at worse hotels??? Yes. Did I enjoy this…read morehotel and went to come back? ... No The short version: Weird location but safe. Clearly an older hotel, hopefully in the process of being renovated as stair walls and outside doors do not meet Hilton standards. my second floor room had clearly been renovated but my door did not fully meet at door jam, and I could see the hallway from my room. All door was locked. Friendly staff good breakfast. Full review: I don't think I'd stay here again I didn't check in upon arrival cause I used my mobile app and checked in before I had arrived. I have to say I really really like that feature. That's a big bonus to staying at these properties. It's just so easy you can pick your room and everything Highly recommend their app I went in through the back way-closer to my car and room. Found one side door doesn't close-it's permanently unlocked (safety hazard) I was on the second floor. Found stairwell needed LOTS of attention Not up to Hilton standards whatsoever One side of the door didn't have a handle -it had the interior components sticking through the other side - found that cheap to cut corners to that extent. I questioned (to myself) if it even met fire standards, because you would think it should have a handle All doors had some issue here it seems. I got to my room and those doors have the updated locks that open with your phone that's super bougie and very nice Very up to current trend what's better is it actually worked a lot of times it doesn't work and you have to go back downstairs So I've got in my room and I was pleasantly surprised it was incredibly clean. the toilet lover of this unit needs to be attended to by maintenance because it will stay in the flesh mode which just keeps having the toilet run What I didn't like about the bathroom The curtain and counter. Housekeeping gave me ones that were a big gigantic wrinkly mess. The since counter is too small. created a lot of space by angling the sink that's nice if you need a lot of space, but it is not practical if you need a lot of counter space I chose a king bed and there was so much floor space not occupied by furniture. I found that very nice. That was nice. The bed was made nicely- all except for when you undid it to go to sleep. Housekeeping didn't bother to put the fitted sheet all the way on so it popped off the moment I moved the duvet and I don't know if they're using too small of a fitted sheet or their fitted sheets are shrinking, but you couldn't get it to even cover the mattress. It wouldn't even go more than a centimeter over the mattress's initial edge. Needless to say, I woke up with a fitted sheet cover's edge in my face. This is a BIG pet peeve of mine What I hated about this hotel... which is essentially the root of why it has such a low star ranking : I don't know if they have fire walls. Between the rooms. Why? They definitely don't have any soundproofing attributes. I could hear my neighbors as if they were standing in my room Honestly I think I could hear my neighbor's neighbors as if they were right next-door to my front door, Oh, and now let's talk about the front door. Please take a look at the pictures I have attached. I could see the outside from my door while it was fully closed and locked. Now my room was the first room that you would pass after you got off the elevator and turned left so pretty much anybody who was in the elevator lobby sounded like they were also in my room didn't matter how loud they talked they could be whispering This made for really bad relaxation and sleeping. It was a noisy stay. I think I slept collectively 3 1/2 hours. I definitely wasn't able to go to sleep until after 12 and I had to be up at five The people above me sounded like elephants, but I was expecting that because I was not on the upper level. As far as the room decor, it was all very much updated. There's a lot of complaints saying that this hotel is outdated. I'm thinking it's in mid renovation because my room was fully decorated in the same manner as some of the rooms I've stayed in in the Phoenix area out west Which are on trend. I did notice that this hotel does not use any carpet padding, I thought that was a little cheap. It's nice to have a little cushion But I think this is the way the industry is traveling Before leaving, I did take a look at the breakfast. There is nothing that I could complain about with their breakfast. They had milk bottles they had juice they had yogurt. Three types of fresh fruit, cereal, waffles, muffins, scones, both bacon, and sausage. They had potato wedges oatmeal. I mean, you name it it was there. One of the better free breakfast. Still the best thing here was the breakfast that's not enough to make me come back

Stayed here for a two nights for a family service. Good location & quiet. Looked like the pool was…read morein use but I didn't partake. The beds were soft and both in our room smelled of body odor and the carpets has a stickiness in some area. Only one of two elevators worked same with the ice machines. Basic breakfast fully stocked. Tried to call front desk a couple times for a wake up call to ensure I wouldn't miss my flight, no one ever picked up the phone: While my stay was fine, I can't say I'd stay there again.

Only getting 1 star because at least the pool was somewhat enjoyable. The room was disgusting,…read morethere was a yellow stain on one of the sheets, the tub was gross, and to top it all off there was literally pizza crusts under the bed between the mattress and box spring, so the room wasn't throughly cleaned and that's a big deal, especially in a time with COVID around. The next day talking to the front desk manager she said she talked to the GM and they would refund a certain amount, well instead of refunding me the charged me more. This is the worst hotel experience I've ever had.

Old, worn out, dark and unpleasant. Motion detector light switches are annoying and unreliable…read more This is a place you only want to stay if every other room in 50 miles is full. Even using Wyndham's online check-in they'll still insist on copying your ID and charging your card an additional $50 for incidentals that they won't refund unless you dispute it with your credit card. Probably a high likelihood of identity theft from this location. Very embarrassing for a Wyndham property.

Was highly disappointed, Stayed for a family reunion in July 2023. Notice at registration says…read morethe rooms will not have maid service due to covid! What?! Covid!!! That is just an excuse to cheap out and not pay for maid service. The bathroom floor was not cleaned in a long time and the room was dirty in places. I had to go to the registration office to get more towels as I spilled coffee on mine. The breakfast that was advertised was very poor. EVERY MORNING THE COFFEE AT THE BREAKFAST WAS COLD! EVERY MORNING! And the lobby that has the tables to eat breakfast was unavailable. They took all the tables and chairs and pushed them up against the wall so you could not eat breakfast in the lobby. I had to wash some clothes there and used to the coin laundry. When I bought detergent from the detergent dispenser, nothing came out after I paid for it. I had to go to the from desk and get some detergent. But it advertised a laundry room. The dryer did not get hot enough to dry my clothes. I had to later hand them to dry in my room. The ceiling in the bathroom was in disrepair. The room had a musty smell and did not smell clean. I wont be making reservations there again.

This place is absolutely disgusting I suggest to not even go into this building unless you want to…read morebring back bed bugs with you. Very unsanitary with bedbugs, roaches , mice and bugs. It was a regular to have cops patrolling. Surprising the landlord Cydney hasn't raised them concerns..... not only rude and yelling at tenants right when they enter the building, raising rent losing AND money orders. (Most definitely robbing her boss) I have never witnessed a more unprofessional landlord. Not to mention having NO water for FIVE DAYS without telling anyone they were shutting it off (No notice when will be back in either) extremely disappointed I can't rate this 0 stars.

Lived at this place from 2022-2023 in an overpriced studio apartment with ROACHES, MICE, and…read morecentipedes. If I could give this place 0 stars I would. The entire building is infested with roaches and mice. The internet sucks and is expensive for no reason. The bathroom light flickered the entire time I lived there and thousands of tiny bugs were just painted over in the bathroom. The entire building smells like smoke, and drug users live in the building. Run far away from this place. There was also a fire on the top floor when I lived there and I cant even imagine how bad the water damage is from the firehoses putting out the fire. I am honestly surprised this building is still open, it's borderline uninhabitable.

I'm sad that I can't go anymore since I moved my dog was well taken care of when I traveled by…read morethem for many years

After reading numerous bad reviews and photo documentation of how horrible this hotel would be, who…read morethrows caution to the wind and reserves a room - me?! Sheer desperation brought my family here. Due to a local Fair, there wasn't a hotel room available in Kent or in the surrounding area. The Yelp reviews horrified me but I studied the timeframe of the reviews and hoped things had improved over the years. This was confirmation how important it is to write reviews. I called toll free number and was quoted a price different than the front desk price. Oh well, I'm desperate so I'll pay $94 for a $70 room. The front desk clerk wasn't the friendliest, probably because I questioned her about the awful reviews and requesting a room without bedbugs. She stated they did not have bedbugs and that customers see any type of bug and claim it's a bedbug. Sure, okay. She eventually warmed up and shared information about the area. After walking the three flights of stairs (no elevator) and doing a thorough check of our room and mattresses, we settled in. Our room was in good condition - no signs of bugs, clean sheets and towels, operable microwave and refrigerator, working television and air conditioning. The air conditioner was set so low, the room was bitter cold. I knew that had to be a way of masking an odor but not the case. Our room warmed up and smelled pleasant. You pay for what you get, interior hallways, lighted parking, complimentary continental breakfast and an overall decent room. You will get a decent no frills room in a decent area, surrounded by other budget hotels. Would I come back, probably but not intentionally. My experience with these accommodations are a solid 3 star, an average budget hotel stay.

Great stay. The beds were very comfy and the rooms were clean. The shower pressure was very good…read moreand the TV had a lot of stations to choose from. Check in and check out was quick. I would recommend staying here.