This was mine and my husband's first experience with Dr. Bailey and her amazing staff. The moment…read morewe walked into the lobby we were warmly greeted and welcomed. We both had excellent hygienists that were knowledgeable, personable, and gave us great suggestions for better flossing, brushing, and maintaining our teeth, gums and smiles. Dr. Bailey was so nice, friendly, and clearly exemplary in the field of dentistry. For a small cavity, she used a new sandblasting technique (at least new to me) where numbing is not required, the cavity is sandblasted, sealed and it only took about 5 minutes ~ amazing. I highly recommend Dr. Bailey and her staff for your dental and oral health ~ you won't be disappointed.

Dr. Bailey goes above and beyond to make her patients feel comfortable and welcome in her office…read more She made me feel more like a friend and she asks me about things we discussed at my previous appointment; this shows me that she actually cares when she's being friendly and she's not just chit chatting to be nice. I am always called back very quickly and the office staff is professional and knowledgeable. Dr. Bailey is gentle and very thorough when explaining everything. The office is tastefully decorated, modern, and easy to find. The fresh flowers at the front desk are a nice touch. I never thought I would say this but I enjoy visiting the dentist. Thank you Dr. Bailey and staff!

I hadn't gone to the dentist in years so I made this appointment with a lot of fear. When I arrived…read more- I was greeted with a smile from the receptionist and the check in experience was so easy for it being my first time. I got taken back & their dental hygienist, Tina, was incredible. She was knowledgeable, kind, and so personable. She immediately calmed my nerves with her kind words. The experience ended up being great and everyone in the office seemed incredible and happy to be there. I will be back! 10/10!!! 5 stars!! Come here if you are considering trying a new dentist. You will not regret it.

Everyone is super friendly and welcoming! The dentists are both very gentle and knowledgeable.read more

This is an amazing dental office. The staff is friendly, understanding & they go over & above to…read moremake you feel comfortable during your procedures...neck pillow, blanket music of your choice etc! They were fixing a disaster of a job I had done at another dental office & I feel comfortable knowing they will make everything right again! They listened to me, understood my concerns & are well versed with patients who have extreme TMJ issues, which I do! I couldn't be more satisfied with how I have been treated! Highly recommend!

I have been going to Dr Bradhaw and team for many years. Always a top-notch experience from making…read morean appointment to whatever dental services are required. This trip was a little different. I have to give a huge shout out to the team. I had a 10 am appt which should normally have lasted about 1.5 hours. They found a deeper problem. They worked straight through lunch until 2 pm to finalize the issue. They did not have to go the extra mile, but they did. Dr Bradshaw is an amazing dentist and more. He has the best team behind him that understands what is needed to get the job done and create a wonderful patient environment. I highly recommend a place where anyone who is afraid of the dentist can come and feel comfortable that they are in good hands. THANK YOU, Dr Bradshaw, and team!

Dr Luis and Dr Tori are amazing, he did an excellent job removing my 2 teeth and didn't felt a…read morething, can't wait to go back and do the process of putting my implants. Amazing place, top notch service, last generation of technology and all the staff are extremely friendly and professional. I really recommend.

My experience with confident smile and implants wasn't good at all this was my first set of…read moredentures the tops didn't fit they kept falling down the bottoms didn't fit i went back on numerous of times because the bite was off couldn't eat with the dentures after going back time and time again they made me a new set of bottoms which was a little better but still didn't fit properly and with both top and bottom dentures in i had to force my mouth closed they were very uncomfortable to wear i paid good money to get these dentures and for them not to be correct that's not acceptable I went back in today March 23,2026 to see if they would correct they're wrong of course they wouldn't they tried to sell me another set absolutely not so having so much trouble from these dentures and confident smile and implants not correcting them finally i went somewhere else and paid for another set and they for wonderful they look good in able to eat with them my bite is correct and I would recommend them to anyone Aspen dental made them and I absolutely love them they look and feel great so I'm telling you whoever reads this i wouldn't spend my money with confident smiles and implants I would look around in totally unsatisfied with them and I don't recommend them at all Larry H

I actually look forward to going to the dentist's office because the staff at Masterpiece Smiles…read moremakes me feel special. Everyone is friendly and genuine. Hayley is the best dental hygienist I have ever experienced: knowledgeable, skilled, thorough, gentle and pleasant. Teri and Mindy are "old pros" (but they have barely aged in the last 20 years!). They make sure the office runs smoothly and make scheduling and payment arrangements accommodating and efficient. The office seems to always be updating their instruments/technology/procedures so you will always get top notch care. It is obvious to me that Dr. Goodman places a great deal of confidence and trust in his exceptional staff.

The best staff, always so friendly and do an exceptional job with my dental care. I definitely…read morerecommend Hayley, the hygienist. She provides good education along with gentle care. When I'm in her chair I know i'm in good hands! Thank you Masterpiece!

This is such an amazing office! From the staff in the office to the hygienists to Dr. Malone and…read moreDr. Costa. We moved here two and a half years ago and had the same dentist forEVER! This was a beyond wonderful change and experience. Very professional yet on a very pleasant and friendly level. A fully equipped lab below to suit every need in the oral business. We can not express our pleasure and pride in sharing to anyone and everyone who is new to the area or in need of a great office and staff... KNOXVILLE SMILES will never fail in making you secure in picking a great place to go for any and all dental needs!

Absolute garbage. Went there to get a small chip on my tooth repaired. They rmsaud oh, no problem,…read morewell repair it, and proceeded to repair my tooth for several hundred dollars. The repair didn't stay more than 2 weeks. Went back in to get it fixed. The really short muscular pudgy dentist came out and determined he couldn't repair my chip cause it was so small and that I needed to get other work done for around $7000. zmy teeth are very straight BTW. Then after I left I got a bill for cleaning my teeth. I told them I'm not paying to have teeth clean when they charged me to fix my tooth, causing them to need to clean them. Then they sent me a cleaning bill. I refused to pay, so they turned it over to collections. If you like your teeth worked on by clowns, be my guest.

Based on at least 2 visits, one for initial evaluation and cleaning + the other for some dental…read morework. My experience was overall positive. I loved having a website that let me schedule online and have text to work through confirming appointments. The website to submit paperwork in advance was really nice as well. The front staff and dental team were great on both visits. Any dental visits are tough for me generally due to a lot of challenges but they worked through them (and with me being a newer patient) and made me feel like I had been there forever. The tech was good - got pictures, x-rays, etc. They dictated my gum placements via a headset and helped me learn more than I ever had anywhere else before. The dental work was good overall for what I had done. I'll be back and will keep posting updates as I get to a few more visits.

The dental care is solid but there are a couple things that really bug me about this business: (1)…read moreall the advertisements in the lobby are all about making your smile better through cosmetic dentristry--the barrage of ads actually makes you wonder if your smile is "good enough" and (2) the staff is treated poorly (at least on two occasions in front of patients) by the dentist, one time bringing the poor woman to tears.

Can't say enough nice things about this office and their staff. I searched for months needing to…read moreget a LOT of work done (re-do all my metal filings from childhood, refreshing decade old work that had been ignored for a while..). Both Dr. Birch and Dr. Coulter were phenomenal at educating me and setting a plan for all this work I needed done. Getting in the door was easy and I say that as someone who absolutely hates going to the dentist. They walked me through x-rays and got me started. After each appointment, they take the time to show me pictures of my MOUTH (super cool, I've never had a dentist do this) and keep me up-to-date on anything that needs to be on my radar. They enjoy educating patients on their dental health and I deeply appreciate it because 9/10 times I feel completely in the dark about what's "under the hood" so to speak. My trust for this practice gets better every time I go and I've had nothing but good experiences here. It's now been.... Two years give or take? All of my work is complete and they did a phenomenal job. No more metal fillings! I'm beyond stoked to finally have my "go-to" dentist. If you're looking for consistent, professional, quick, and in-network dental care, you should absolutely give this place a go.

They are very warmly people. I'm very satisfied with their accessibility communication…read more Highly recommended! :)