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    University Gate OLD

    2.6 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    University housing

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    7 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    7 years ago

    Be careful renting here. I had property stolen from my deadbolted apartment. Only one with keys were office and maintenance.

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    Lake Erie Rental Solutions

    Lake Erie Rental Solutions

    (1 review)

    The most awful landlords you'll ever meet. Blake and Marlene are a son/mother duo. Marlene runs the…read moreshow. Our boys just wanted a decent place to live for their sophomore through senior year at Gannon. They have held up their end of the lease in every way. They have never been told that they have done anything wrong, because they haven't. Rent is always paid on time. In return, they have been harassed by these landlords. Blake showed up twice unannounced, and one of those times all the boys were sleeping and he entered one of their bedrooms and woke them up! Mind you he lives in Pittsburgh so he knew in advance he was coming. Also the lease states that notice will be given. The boys asked the landlords in January if they would renew for next year, and I as one of the parents also asked in February what the boys need to do to renew. The landlords never responded and instead started showing the house to prospective tenants. When they arrived before the viewing and found our boys there they threatened them with eviction and less they left. Needless to say, they didn't leave and we're not evicted . The next time there was a showing they informed the boys they were going to have a tape recorder with them because they thought the boys were making defaming comments about them. This is just a small example of the harassing behavior these kids have had to put up with. Totally unnecessary. If you're interested in this property, proceed with caution. It's not worth the stress. I would love to have given zero stars but had to give one in order to post this review.

    Tanglewood Apartment Homes - Old bath mirror stained

    Tanglewood Apartment Homes

    (3 reviews)

    The worst Apartment I ever had to deal with between brown water coming from the ceiling to the…read morehallway door slamming and cutting my daughter dogs tail. Got court papers taped to my door twice because of falling behind on rent due to medical expenses or because of my exes car Being parked at her apartment. Jane deyo has made this place a living hell. Now I'm getting collection calls for the last month's rent even after we left her the security deposit to cover that. I can't post all the videos and documents Here. I will post a tiktok link soon.

    Pros: 1. All utilities are included…read more 2. Maintenance is quick to fix any issues. 3. Spacious cabinets, no squeaky floor. 4. Have AC - Some apartments have AC in the living room and one bedroom; Some have AC in the living room only. Townhouses have central AC. Cons: 1. Not allowed to view the rental unit, until move in day. Not sure if this has changed now. 2. No lock on the building door, anyone can just walk in. 3. No security door lock inside the apartment, only 1 deadbolt lock. 4.No working washer inside the building for 8 months * When being asked, management kept saying we should use the washer in other buildings, without providing any estimated repair time. The weather was freezing at the time; therefore, it was EXTREMELY inconvenient having to carry the laundry baskets around trying to find a working one, because the washer in the next 2 buildings were also broken. * 4 months after the washer was broken, they finally ordered a new one. But it took 4 months from when management said a new washer was being ordered, up to when the new washer was installed. It was a total of 8 MONTHS without a working washer in the building, and washer is one of the included amenities. 5. Package theft was an issue. Had 4 packages being stolen in span of 4 months. When reported to management, they didn't really do anything. They then put up a paper sign saying this stealing behaviour needed to stop. 6. Dog waste is everywhere surrounding the building. It was very unhygienic. When complained to management and suggested that they could install a dog waste station in front of each building, they suggested getting a flashlight to see where we were going to avoid stepping on the dog waste during night time (???) This problem got worse when it was snowing. They then put up a reminder to remind residents to clean up after their pet, but that's about it. Later on, they sent out an announcement that they were installing stations in front of each building. No station had been installed when we moved out. 5. Under-trained property manager * When we received the receipt detailing the amount we were getting back for our security deposit, there was a charge for "lease termination fee". Not sure where this came from as they have never discussed this amount with us before, the only lease termination fee discussed was the amount we had already paid. So we reached out and asked for a clarification on this amount. * Management claimed this amount was due to us being behind on payments, but cannot pinpoint exactly which month/payment we were behind. Kept on insisting that this amount was correct, without providing any proof to back up that statement. We always paid everything in full and if we were ever behind on any payment, they would have made a big deal out of it at the time. * When we reviewed the screenshot of the ledger they sent over, we found overcharged amounts. When being asked to explain about these charges, they just keep saying the final account statement was correct without any explanation of why they think that number was correct. * It's been about 3 months since the first inquiry and this issue is still not resolved. Spent a lot of time chasing for clarification, and still being overcharged. Management said they "cannot spend any more time looking into this". Not sure how much effort they actually put in to get this resolved. Corporate, please make sure that your property management team has adequate training on basic accounting, communication, and problem solving skills. With that being said, giving this place a 2-star rating is more than fair, mainly because of how management handles issues.

    Northview Heights Apartments

    Northview Heights Apartments

    (3 reviews)

    I did not live here but we made an appointment to see an apartment in our price range and we came…read moreto the appointment super excited. That excitement faded quickly when they told us the apartment was rented the day before. A phone call would have been really nice. Offering us a higher priced apartment when you know our price range is not helpful. Call people if you give away the apartment they were hoping to look at that way we wouldn't have wasted our time coming to the appointment and we could have just looked elsewhere instead.It would have been different if I didn't e-mail and then call but i did those things. Terrible customer service.

    I am the property manager of Northview Heights Apts. After reading the misleading review by E B., I…read morehave an obligation to set the record straight. I am fully aware that I must allow a service animal for a tenant. According to the Americans With Disabilities Act and the Fair Housing Act, I am FULLY WITHIN MY RIGHTS to ask: 1. Does the person requesting the animal have a diagnosed disability that impacts major life activities? and 2. Does the person requesting the animal have a disability-related need for it and will the animal assist, perform tasks, or perform services for the disabled person? If the GUEST of a tenant makes such a request AND THEIR DISABILITY IS NOT READILY APPARENT, I AM LEGALLY PERMITTED TO ASK FOR THE ABOVE INFORMATION. Therefore I must educate you and the public that sees these reviews that I was fully within my legal right to request such info. If the person requesting a change to rules for their accommodation FAILS to produce written verification of the diagnosed disability AND written verification of specific training the animal has that assists with said disability, then the landlord CAN LEGALLY refuse to have the animal on their premises. I have since learned that a service vest, while common, is not necessary and therefore we apparently should not have asked to see one. For that, I apologize. I'd like to note that your "service dog" was a husky PUPPY that could not have been more than 6 months old. Excitable, yappy, cute... but, in my opinion, not even old enough to have been properly trained to assist you with any life activities. Your claim that "everyone else in the apartment complex is breaking" our rules regarding NO PETS is obviously untrue. Very few tenants try to sneak in a pet and of those that do, very few remain undiscovered. We regret that we were not able to come to an agreement regarding your puppy, but are fully confident that we know and follow fair housing rules regarding service animals. As for your other complaints: complaints of any kind about another apartment must include THE APARTMENT NUMBER the complaint is about. If a tenant does not know or refuses to give the apartment no. (which is what your friend did), we are unable to follow up on the complaint. The lease agreement states, "Landlord will TRY to give 24 hours notice," and we always do when showing an apt.,In cases of a tenant violating the lease agreement, it is not necessary. Your friend was given a written notice that the animal, with no proof of being a service animal, was not to be on the premises. Additionally a cat was seen in the window. My employee knocked on the door a couple of times. Loudly? Yes, to be sure the knock was heard. your friend (tenant) came to the door and OPENED IT HERSELF. She was told he was there to inspect the apartment for unauthorized animals (allowable under lease agreement). LET ME BE CLEAR: AT NO TIME DID HE TRY TO OPEN THE DOOR WITHOUT HER CONSENT!!!. He specifically brought a witness with him that day, just in case a person like YOU were to accuse him of something that DID NOT HAPPEN. He ended up not even going through the apartment that day, as the bathroom door was shut and the tenant claimed someone was in the bathroom. He could not gain access to the bathroom and therefore do a thorough inspection, and he certainly wasn't going to force his way in or wait, so he left and reported to the office.

    Brick and Mortar Property Management

    Brick and Mortar Property Management

    (15 reviews)

    If I could give 0 stars, I would…read more I would not recommend this apartment complex to anyone. I paid a deposit on March 2, 2026, for an apartment that I never moved into, and I still have not received my deposit back. The leasing manager, Josephine, was extremely rude and unprofessional when communicating with me--especially when I asked about the status of my refund. What makes this even more frustrating is that the delay was due to their failure to submit the proper documents as requested. Despite having my correct address on file (which I have proof of through email), she still sent my refund check to an address she knew was incorrect. I also have documentation and video evidence of the way I was treated during this process. As for the leasing director, Courtney, she has completely stopped responding to my calls and messages, which shows a serious lack of accountability. Overall, this experience has been disrespectful, stressful, and unacceptable. I have made multiple attempts to resolve this issue professionally, but due to the lack of response and cooperation, I am now considering legal action. Please be cautious when dealing with this complex. Have a blessed day.

    Slow responses, dirty building, & poor communication. They also did not return my security deposit…read moreuntil I took them to court. Overall a very predatory company who will take whatever they can get from you while giving the bare minimum required by law.

    University Gate OLD - apartments - Updated May 2026

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