I have been using this place for 2 years and have good experiences in the past with the main two ladies that work there. However some days there is a 3rd lady who is absolutely horrible, and because you can't make appointments theres no guarantee who will cut your hair. The bad lady has cut my hair twice and butchered it both times, to the point where people point it out without me even bringing it up. needless to say I'm wearing a hat until it grows back. The main two ladies are great but the risk of being stuck with the lady who did my most recent cut puts enough fear in me to never go back again. Hopefully they read this review and tell her to never come back, because I know for certain I'm not the only one who quit going there because of her. read more