Paid my $1,500 deposit on April 24, 2026 for a single office glass door; their signed agreement…read morequotes 7-10 weeks. I'm now nine weeks in with no door and no firm date. I chose them because they're family owned and expected them to stand behind their word -- they don't. By their own admission my frame order was never properly submitted the first time, adding weeks of delay. Any timeline they give does not hold. I've dealt with three different people and spent full days calling, texting, and emailing for a basic update -- one stopped responding entirely, another went silent until I escalated by email, and I've had to practically beg for information. My home sits with an unfinished opening. I would not hire them again or recommend them.

I have had very good experience with this company. Use them twice To do impact windows in two…read moredifferent locations. They were more affordable than the other companies i got estimates from. They are a family business and make an effort to work with the customer throughout the process. The installers were punctual, respectful of my space, and cleaned up thoroughly. This company works to resolve any concerns and provide a satisfactory customer experience. I recommend Sanctuary impact windows if you are looking to upgrade to impact windows. Solid product, fair pricing, and excellent service.

i cannot even begin to tell you how ecstatic i am with my new windows. they are beautiful…read more from beginning to end, working with Vico Windows has been remarkably easy. Dino came and measured, Donna sent me a couple of different proposals as i wasn't sure what i wanted. then i switched the window configuration completely and they said they could accomodate and poor Donna had yet another proposal to send. Gino came out and measured again and went over some specifics. the biggest hurdle we had was my hoa, they took forever as they kept switching property managers. finally got approved Vico applied for the permit and and voila.....i have beautiful windows. the installers were on time, professional and cleaned up after themselves. Donna arranged for the inspection and 2 more representatives were here during that and then removed the window stickers and left me with warranty paperwork and important info and i am tickled pink. i highly recommend hiring Vico Windows, they are a terrific company to work with.

Not sure who Nikita B is (who wrote bad review).... but it looks like her life surrounds her making…read more1-star reviews. I, on the other hand, had a FIVE STAR EXPERIENCE having my 50-year old windows and doors replaced. Everything was explained in detail perfectly. You can save 3% if you pay cash. But you can also pay via CC if you want your miles/points. The terms were fine (50% order/Balance after installation). The timeline was spot on (10-12 week lead time), permit opened with city, city inspected, permit closed. All was flawless and they do an amazing job of follow up. I have also recommeded them to the other 44 owners in my condo complex who have not already replaced their windows and doors. I cannot believe how quiet it is inside my condo now. I wish I had called them years ago! THANK YOU VICO.

Highly recommend this company. Bend over backwards to give you great service. Installed six…read morehurricane windows - two per floor on our condo building. From start to finish - estimator, owner, workmen are "service oriented" to the customer. I met 4 contractors before l picked DS&G. Two were used car salesmen trying to sell me other product when they came to look at our 6 windows. Eventually chose DS&G based on reviews - they were great.

We interviewed five companies…read more Dependable Shutters and Glass exceeded our expectations. Responsive, Reliable and the installation team were impeccably tidy and respectful of our home. This company is family owned and operated. The quality and customer service is excellent.

I had a very pleasant experience with this company on a job to repair my bedroom broken window…read more Gabrial was very thorough and industrious as he repaired my window. He had the supplies he needed on the truck and completed the job in a little over 1 and 1/2 hours. Gabriel was pleasant and cleaned up after his work.. My wife and I were very pleased.

Great service and work is excellent. Gabriel is very nice and his work is great. We have used them…read moreseveral times and found the whole operation is great.

We got a few estimates from other recommended companies. We did all of our windows and doors…read more This was the ONLY company that offered to take us to the showroom(s) and see what we were getting. We went with ECO windows with the LoE Coating. Johnny explained the whole process and was super knowledgeable about the impact windows and doors. Very responsive and the communication level was superb. And trust me, we ask all the hard questions... What I really liked was that installation day was fast! About 13-14 guys showed up to work on our home. They worked fast and did a great job. They covered the furniture (although, this is a messy project regardless) to lessen the dust. And any small issues were addressed immediately and in a timely manner. I highly recommend this company if you are looking for a professional, reputable and honest company. 5 Stars. Keep it up.

BEWARE! They charge big boys prices, but they certainly do NOT deliver big boys results. Excellent…read moresales process until the subcontracting roofers show up. They finished my roof only three weeks ago... subpar materials, chipped tiles, rusted nails, sloppy labor, disgusting finishing touches. I will let the pictures speak for themselves. The first two pictures are what we thought we were getting. The rest of of the pictures show what we actually got (even after we had them come back THREE times to fix issues... the third time the roofers came back, they refused to do any further work to fix the pending issues and just left.) Don't just take my word for it. Look at my pictures and draw your own conclusions. This is what $27,000 will get you with Nessco.

Matt called me back within a day of my review re: customer service issue at HK construction. He…read morescheduled an experienced tech guy for early the next week who identified the mishang of my door and fixed it within 15minutes. Thank you Matt for your great follow up to correct the problem.

My wife and I are very particular when it comes to home design and upgrades. I used this company…read morerecently and was very impressed with their customer service, swift installation and most importantly the outcome. Thanks for all the great work!

JVR met our expectations from start to finish. We had our bedroom window removed and replaced with…read moresliding doors, and the whole process went smoothly. From the initial quote to the installation, everything was handled well. It took about 2 to 3 months for the sliders to come in, but once they arrived, they were quick to schedule and complete the install. We would definitely recommend them.

Very responsive and professional team. We were impressed from the beginning with the sales and…read moreinstallation team did tremendous work! All at a very competitive price! Nico stands out as highly responsive and professional! Very highly recommend them for your window and door install!