We had a great time at Universal Orlando Resort. Personally, I had a blast.
This was my second time visiting and it was completely different than my first time because it had been so long. My first visit was in the early 90s when I was a kid. At that time, Universal Studios Florida had just recently opened (June 7, 1990) and it was the only Universal theme park in Orlando. My second visit was earlier this year (2025). We stayed at the "Loews Sapphire Falls Resort at Universal Orlando" and visited the Universal Studios Florida and Universal Islands of Adventure theme parks (two different theme parks) as well as the Universal CityWalk shopping and entertainment district. Universal properties have really grown over the last 35 years.
Along with the aforementioned Loews Sapphire Falls Resort (opened July 7, 2016), Universal Studios Florida, Universal Islands of Adventure (opened May 28, 1999), and Universal CityWalk (opened May 1993), Universal Orlando Resort also consists of 10 other hotels and Universal Volcano Bay (water theme park, opened May 25, 2017). Soon, a fourth theme park will open: Universal Epic Universe on May 22, 2025. Needless to say, there's so much to see and do.
My wife and I stayed for two nights in a Two Queen Bed Room at the Loews Sapphire Falls Resort for $665.98. My wife picked this hotel because: (1) we got a $200 credit with our American Express Platinum Card, (2) it's within walking distance to the parks, and (3) we got a $100 credit for purchases inside the parks. To use the in-park credit, we had to make charges using our hotel room key card. You can read my review for the Loews Sapphire Falls Resort here: https://www.yelp.com/biz/universal-orlando-loews-sapphire-falls-resort-orlando Our friends, who visited the parks with us, also got a room at the Loews Sapphire Falls Resort.
The main reason for our visit was to experience the Wizarding World of Harry Potter. For those unfamiliar with the Wizarding World of Harry Potter at Universal Orlando Resort, it consists of two areas in two separate parks: (1) Hogsmeade at Universal Islands of Adventure and (2) Diagon Alley at Universal Studios Florida. A third Harry Potter area, Ministry of Magic, will open at the new Universal Epic Universe on May 22, 2025.
In order to get the full Harry Potter experience, our group of five purchased the "2-Park 1-Day Park-to-Park Dated Adult" for $194.00 per person plus the "2PK Express" for $149.99 per person. $343.99 per person total. Those gave us all-day access to Universal Studios Florida and Universal Islands of Adventure, and the 2-Park Universal Express Pass for express ride access (fast pass). The Express Pass saved us a lot of time. It enabled us to see and do more things. Therefore, I think it's worth the extra cost.
In the morning, my wife and friends took the shuttle boat from our hotel to Universal CityWalk, which is centrally located between the entrances to Universal Studio Floridas and Universal Islands of Adventure. I joined them later by walking over. We all walked back to the hotel together at night. To get between the two parks, we rode the Hogwarts Express, the train from Harry Potter. You can read my review for the Hogwarts Express here: https://www.yelp.com/biz/hogwarts-express-orlando
My wife and I both thought Diagon Alley was better than Hogsmeade. For more details on the Wizarding World and things we did there, check out my reviews for the Wizarding World of Harry Potter ( https://www.yelp.com/biz/the-wizarding-world-of-harry-potter-orlando-5 ) and Diagon Alley ( https://www.yelp.com/biz/diagon-alley-orlando ). While there are four Wizarding Worlds around the world (Orlando, Hollywood, Osaka, Beijing), only Universal Orlando Resort has Diagon Alley and Hogwarts Express.
We also spent some time at Universal Studios Florida outside of Diagon Alley. Highlights for me included Springfield, U.S.A: Home of the Simpsons, E.T. Adventure (the oldest active ride at Universal Orlando Resort, very nostalgic for me), and Men in Black Alien Attack. See my review for Universal Studios Florida for my thoughts on that park, those rides (with links to my reviews of those rides), and more: https://www.yelp.com/biz/universal-studios-florida-orlando-2 Shout-out to my favorite ride as a kid, Back to the Future: The Ride (opened May 1, 1991; closed March 30, 2007).
My wife's main criticism of Universal Orlando Resort is that it's not as polished nor unique as Walt Disney World Resort, which she visited three times in 2024-2025. That goes for the quality of the rides, level of customer service, and the attention to detail in pretty much all aspects of the theme park experience. Also, CityWalk is only a quarter of the size of its Disney counterpart, Disney Springs. So, if you're visiting Universal after Disney, brace for a step down.
That said, I still enjoyed Universal Orlando Resort very much and wouldn't mind returning in the future. read more