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    JW Marriott

    3.9 (551 reviews)
    Open Open 24 hours

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    Recommended Reviews - JW Marriott

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    Cardio equipment
    KC B.

    As all JW Mariotts are, this hotel is beautiful with an abundance of amenities. It was surprisingly cold in Florida, about 40ish degrees when we stayed here, so we were unable to take advantage of the large pools and water slides. The hotel also has a very nice fitness center and spa area with an abundance of equipment, including a cryoban machine. (I did not use it. ) There is a kids lounge with video games and ping pong table inside, and billiards outside. It was empty and freezing! Me and my daughter didn't stay long. There are upscale restaurants on property as well as a Starbucks and café. The hotel is pretty spread out and it took us awhile to walk to the fitness center and the other kids club, located next door at the Ritz Carlton. The rooms themselves are average, with a separate bath tub from the shower, so that was nice. There is an Illy coffee machine and fridge, but no microwave. Self parking is crazy at $35 a night or 50 for valet!! There is a 55 dollar a night resort fee, but I feel like we should not have been charged that since it was too cold for the pools. This is a nice resort, but not worth the high dollar cost in the winter

    A nice bench swing by the lakes perfect for enjoying a cup of coffee in the morning
    Lory A.

    The concierge went above and beyond to ensure us early check in and let us check in as early as 8 am. Our hotel package included the complimentary breakfast buffet in which they also honored the complimentary breakfast the day we arrived. The stay was quiet and heavenly. So much areas to just relax and sit from every view of the hotel. It was by far the best getaway and service I've experienced in a long time. Although I'm not a fan of Starbucks, you can walk to the Ritz Carlton from within the hotel (5 min walk) where we enjoyed First Drip the coffee shop located at the lobby of the Ritz. This resort has something for everyone truly.

    Jonathan R.

    We stayed at the JW Marriott Grand Lakes and had an outstanding time! Nicely located between both Universal and Disney Parks for easy 15-20 minutes to entrance of theme parks. Upon arrival Ricardo took care of us and nice to see the Marriott spirit is being embraced by this property. We have been a Marriott member for 40 years and always appreciate the extra mile they go for their customers.

    Otty B.

    The hotel is beautiful, and I love the location! I really appreciate the modern design and how stunning the building is both inside and out. The in-room dining team is friendly and welcoming, and the food is absolutely delicious. We especially enjoyed dining by the pool and ordering from in-room dining.

    Pool Area
    Joe S.

    5 star resort but 2 star hotel.. Hear me out! First, the resort is so beautiful with a great pool area, awesome bars and restaurants, and an impressive spacious lobby area, which, to me anyway, feels more elegant than the lobby at the Ritz Carlton next door (you can walk there to check it out). The staff is also amazing. The bell staff and the front desk staff were so friendly and amazing as well. The bell lady pointed out where you can watch fireworks at Sea World, Disney, and other parks. I think I counted 4 different firework displays off in the distance. Pretty neat. But OH BOY, the room wasn't great at all. First, the pillows... can we talk about pillows? For a "resort" hotel, these were some of the most lifeless pillows I have ever slept on. I had to fold it in half to support my giant bald head. And the bed wasn't great either. The quality of sleep here was sooooo bad. I can probably get a better nights sleep at a $39 motel on OBT. Then there's the shower... where the shower head points directly at the seam on the door, which makes a nice puddle around the toilet. It's like going to the bathroom at a water park where the floor is all wet and slippery. I shouldn't need goulashes to empty my bladder. Self Parking is terrible too. There's no clear path on how to get to the hotel from the lot. I feel like I was just walking on the road where I shouldn't be. Valet Parking is available. I would consider staying here again because the resort is so great, but for the price, I expected a much better in-room experience. Thank the staff for this not having a lower star rating.

    JW Marriott Resort
    Ricarta C.

    My favorite local staycation or day pass resort in orlando ! I have come here for spa days, brunch and dinner , and occasional day or weekend stay. I love the white glove service of this resort. Rooms are gorgeous , pool has a lazy river, water slides and obstacles for all ages with pool side concierge service. The restaurant on site by the pool has wonderful food and drinks that even my little princess enjoys. There is ice cream carts and hair braiding services similar to the Caribbean. My little getaway is 5 star fabulous and I plan to spend a nice long weekend there soon !

    Coffee/ refrigerator in room
    Lauren S.

    Hubs comes here a lot to do jobs and invited me the first time but I didn't want to use paid time off from work so when he had to revisit, he took me along on the trip to stay here. We were only staying here one night, which was not a big deal for me prior to visiting but this place is massive so I think I needed one more night/day to explore. The lobby is huge! Like Vegas style huge! There is a bar/ restaurant right outside the lobby area, which is super convenient. Once we got up to our room, again I was in awe because it was really spacious and nice. There is an even a fancy illy coffee maker! The bed was comfortable and the bathroom was elegant. Since we arrived early, we had some time to explore after hubs did his work. We wound up walking to the Ritz side, which was a lengthy walk! It was really hot outside so we did not explore too much outside. We sat at the lounge at The Ritz and then walked back over to the JW side after the fireworks show!! We had dinner & drinks at the lobby bar but they close at 11pm, which sucks. It was packed! Hubs raved about the breakfast buffet when he stayed here in the past so we did that in the morning. It was one of the healthiest and fanciest buffets I have been to! Hubs has come here so many times after I stayed with him but the prices are so astronomical! Every staff member we encountered were so friendly, personable, and polite.

    JW Marriott Grand Lakes, Orlando
    Sanita M.

    Beautiful and nice hotel. We had a great experience staying at this hotel. The rooms were clean and the stuff was very friendly.

    Poolside watermelon margarita
    Melissa R.

    I've been coming to this hotel since the early 2000s, and I absolutely love it. Over the past 20+ years, I've visited with colleagues, family, and friends, and every stay has been a treat. The hotel is always comfortable, luxurious, and welcoming. The property itself is stunning, with beautiful lakes and gardens worth exploring, the many restaurants serve delicious food, but the real showstopper is the pool. This might be my very favorite lazy river. The lazy river is the perfect length, the gardens surrounding it are lush and beautiful, and the many pools along the way offer the perfect place to pull off for a float break. Their newly renovated cabana area is gorgeous, and the poolside food and drinks are consistently excellent. On my most recent visit, I enjoyed a fresh watermelon margarita (made with real watermelon juice!) and an incredible coconut sorbet served in a coconut. If you're here in the summer, don't miss the nightly fireworks at 9 PM. Watching them from the pool or lazy river is pure magic- one of the best hotel experiences I've ever had. Highly recommend this hotel for anyone looking for a truly luxurious stay in Orlando.

    Lagoon Pool and Lazy River
    Beatrice T.

    Visited JW Marriott for the afternoon, as a way to get out of the scorching Florida sun and humidity. The hotel is massive and offers both valet and self-parking. To find the self-parking, head towards the JW Marriott Lobby entrance. Navigation can be a bit challenging, but the friendly staff will gladly point you in the right direction. The hotel has several pools, including a large water slide, a splash cove for the kiddos, and a lazy river for relaxing. Lounge chairs are first available, and they also offer various cabana rental options. With several restaurants on site, including a Starbucks and a poolside bars, there are plenty of quick bites, dinner, or drink options to quench your thirst or appetite. Overall, this was a pleasant experience, and will visit again.

    Balcony Views
    Helene S.

    Went to Orlando for a meeting. The JW Marriott Grande Lakes was the conference hotel. Overall a very good stay despite the frigid weather. Had two dinners courtesy of the conference host. The Mediterranean food was really great. Loved all of the Middle Eastern specialties. Grilled halloumi salad, hummus, sumac chickpeas, olives, farm fresh veggies. Delicious. Thank you to the server who brought us a fresh salad without the bacon (that was missed on the list of items on the menu.) The room was very comfortable with a balcony overlooking the pools. Unfortunately, it was in the 30s-40s, so we did not use the pools. The resort fee was quite expensive at $55 a night and not exactly sure what it covered, but it was not housekeeping or parking. Parking was another $38 per night. There was a coffee pot in the room. Nice to make a cup of coffee or hot tea. Called a couple of times to get more coffee, water and fresh towels. They needed reminders. The JW Marriott is attached to the Ritz Carlton. Wandered to explore that property. Able to use the gym and spa as the properties have reciprocal benefits. Surprised that at such an upscale hotel, the resort fee seemed to not cover anything and that even when housekeeping was requested, it was not available. Would I stay here again? Only if it was covered for a meeting. Otherwise if I were paying, for the same price, I would stay at a Disney resort that allows early entry and free shuttles to the Magic Kingdom theme parks.

    Brittany S.

    Have stayed at this resort a couple of times. This is by far one of my favorite resorts to stay in with a lazy river. Have to watch for pricing and book accordingly, but it's the people, amenities, services, and everything else is absolutely beautiful. You are def paying for a top tier experience and worth it. Everything is picturesque and the environment is calm. Resort restaurants are amazing. Lots of farm to table food. Loved that there was a security to get in and out of the pool... made us feel safe. Was even able to bring our own cooler with sodas and snacks which was great to have on a hot summer day in Florida. Everything on resort property was walkable and easily accessed. Close to discovery cove and seaworld & pending traffic 20-30 mins from universal/Disney theme parks . Can't wait to stay back!

    Good old boxed water
    Ashley T.

    What a beautiful resort and place to rest, relax, and lay my head down after a long day of meetings and networking??? I had the pleasure of staying here during a work conference and was simply impressed by everything from the moment I walked in on a late Tuesday evening. Once I walked in, I was immediately soothed by the scent of lavender. The lobby is a welcoming space with a huge fountain and there were several staff members at the front desk ready to help me get checked in and settled in my room. The young lady that assisted me gave clear instructions on how to get to the elevator bank and a few quick instructions on how to get to Starbucks, dining options, the meeting space that my group would be utilizing, and amenities. My room was on the 19th floor with an amazing view of the properrhad a king bed that was comfy, a huge tv that where I could stream Netflix, a large desk area where I could setup my laptop and work, a nice sized round table and corner sofa to lounge. The bathroom was spacious and was amazing. There was a huge tub, nice sized shower with some wonderful smelling body wash, and it was just really nice. Ohhhh and it was quiet. I mean there were a ton of folks staying there (I mean I saw them every morning while I was heading to different meetings) and once I got to my floor it was just quiet in the hallways, couldn't hear any outside noice at all which made for an even more restful stay. I stayed for three days and had the chance to utilize the outdoor walking trail for morning walks which was really nice as it sat right on the lake and I had a chance to catch wildlife just hanging while I was out. The meeting rooms were spacious but super cold at times (so take your jacket with you) and the dining options were wonderful. The food provided was delicious and the catering staff were so kind. I could probably rave about this place forever but if you have a chance to come to stay for leisure or business, do it. You'll love every minute of it.

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    Ask the Community - JW Marriott

    Do you need a wristband for the pool?

    Nope, no wristband!

    Is the new water park open yet on the property? It's on the website but can't find any reviews?

    We were there a week or so ago and it was still not finished. We asked one of the workers when he thought it would be finished up. He said it was getting close, maybe two weeks. I would just call the front desk and ask the question.

    How is their Sunday Brunch? Looking for brunch on Mother's Day

    It must be amazing. Everything at this resort is top notch! JW Marriott is an amazing property. I would make sure you have a reservation before you go!

    View All 4 Questions

    Review Highlights - JW Marriott

    Watching them from the pool or lazy river is pure magic- one of the best hotel experiences I've ever had.

    Mentioned in 153 reviews

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    Courtyard by Marriott Orlando Downtown

    Courtyard by Marriott Orlando Downtown

    (104 reviews)

    $$

    Uptown

    What a pleasant stay! Lots of great things to speak about based on my experience:…read more Customer service: -Very helpful and courteous front desk staff -There is also a cafe/bar located in the lobby with a menu of food available for purchase, and a market for last minute items needed (also for purchase). While I didn't take advantage of this, I observed many people ordering from this cafe/bar. Room: -Clean and spacious room/bathroom -Complimentary late checkout is available based on availability (you'd have to call the day of checkout to see if it's possible) -There was hardly any noise at night which was a very pleasant surprise considering the location Location: -This is located in a very central area, easy to access right off I-4 as well -The only thing to take note of is parking is $20/car per night. -My favorite part about my stay that is definitely worth mentioning: there is a complimentary shuttle (operates from 5p-11pm) that can take you anywhere downtown within a 3 mile radius of the hotel. Very handy when you want to stop by a cafe or restaurant that's nearby the hotel! I had such a great stay here, I would definitely consider returning for my next stay in Orlando and would highly recommend this for anyone looking to stay in the area!

    This was a great hotel! Right downtown but slightly tucked away. The lobby seemed very large with…read morebeautiful different spots to cozy up in, dine, work, or just chill, with tvs, and various seating options and arrangements. The lobby also had a tiny cafe kiosk in the middle. This was a smart idea- all the food items came in from another place - so it didn't take up much space in the main area. My room was nice, if not a bit odd. The bed was comfy. But the room seemed lacking some basic furniture. There was a huge empty space across from the couch, with just a bare wall. And there was no drawers or anyplace to put our luggage on top of or to put our clothes into - especially not for a room with 2 queen beds in it. We literally dumped our suitcases on the ground in the empty space, across from the couch which looked at... nothing! The staff was very nice. Thank you!

    Drury Inn & Suites near Universal Orlando Resort - Our room with king size bed

    Drury Inn & Suites near Universal Orlando Resort

    (225 reviews)

    $$

    Dr. Phillips, Horizons West / West Orlando

    Orlando needs no introduction. For those who dream big, it's the gateway to the world's largest…read morecollection of theme parks, water parks, and family-friendly attractions and diversions. To make the most of your time, it is ideal for one's hotel to be near the theme parks that can transform one's vacation from good to extraordinary. Conveniently located less than two miles from Universal Studios, shopping, dining, and adjacent to Interstate 4 Exit 74A in the Restaurant Row, my partner and I chose to stay at the Drury Inn & Suites on a busy West Sand Lake Road as first-timers and must say it will not be our last! Check-in was easy and stress-free. With 238 guestrooms and suites, our clean and spacious room was nice, and being at the very end of the hall on the upper floor, it was pretty quiet. Daily breakfast is offered to include scrambled eggs, sausage, make-your-own Belgian waffles, biscuits and gravy, and more. They also have a 5:30 Kickback every evening from 5:30 to 7 p.m. to enjoy free dinnertime snacks and drinks; 3 alcoholic beverages are also included but optional. The staff were always nice and helpful. Please make sure to say hello to Miss Vickie in the mornings at the breakfast buffet. Free parking made getting around so much easier; other hotels charged. As a Universal Partner Hotel, they offer a free, scheduled shuttle to Universal Orlando Resort, which we used during our visit. Vacationers, if one's looking for an affordable accommodation with convenient amenities, look no further.

    I give this hotel at least a few stars as the staff is really professional and friendly and the…read morelobby has some nice amenities. For the price, I would give it zero stars otherwise as rooms are in great need of updating in soundproofing. If anyone around you flushes a toilet or runs bathroom water you hear it and even in the living rooms you can hear all the traffic noise and the bedroom is closer than living room space. The bed and bathroom fixtures are updated and nice quick hot water. There is an area for coffee with microwave/refrigerator with a little countertop outside the bathroom to use which was nice. The air conditioner also works well. I wish they would modernize the couch sofa bed as it was awful feeling all the springs and made for a painful back/neck the next day. The breakfast is good but normal for free. Staff again in breakfast area was excellent. The parks are close so it's convenient but rest is imperative so if you're not a sound sleeper, I'd make a stay further out somewhere else for a good nights sleep.

    Grand Bohemian Orlando, Autograph Collection - Exterior View of Hotel

    Grand Bohemian Orlando, Autograph Collection

    (430 reviews)

    $$$

    Downtown / Central Business District / CBD

    My husband had a conference in Orlando. So he was here on business, but I was here on vacation. His…read morecompany had about a dozen rooms. We stayed for 3 nights and 4 days. The hotel is beautiful! Every detail is done with care. The rooms, restaurants, pool, lobby, etc are all gorgeous. The staff is friendly and attentive- other than the restaurants. The only issues I ever had were with the wait staff. The service was always very slow. Whether we were at breakfast, or having drinks at the bar late at night. It was consistently very slow service. Not once did the waitstaff ever come by to offer me more coffee at breakfast. So, for service I give 3 stars. However, the bartender at the pool was wonderful! She was very nice and attentive. The valets were all great! The front desk staff were all wonderful. It's really just the waitstaff in the restaurants that need to get better. We loved our room. We had a view of the pool. I did call downstairs to ask for a magnifying mirror and a weight scale. They said they didn't have either. Fortunately they called back and did in fact have a scale and brought it up to my room. I would hope a nice hotel like this would have magnified mirrors for the bathroom. The food and drinks in the restaurants were good. No complaints. The location is great. We walked to dinner and to the nearby lake Eola. There's plenty of things to do within walking distance. I would stay here again.

    **Review for The Boheme restaurant**…read more We loved the fresh crab legs, shrimp and unlimited mimosas. There was live music being played on a piano. The staff were friendly and accommodating. I visited for brunch. (It's been years) Most of the food is still good. There were only a handful of things that I didn't like. The breakfast potatoes were cold and just not good. They taste like fake food. I didn't like the breakfast link veggie sausages and the tomato bisque was too sweet. I'm sure those can be swapped for something way better. There was no utensil For the waffles. I forgot to ask for one but how come no one else noticed? The staff did replenish the food but not the serving spoons/tongs. They do still have an omelette bar and meat carving station and crepe station. I enjoyed all 3. Clean and organized. Not too crowded. I was a little concerned about the temperature of the oysters on the half shell. If this brunch is going to last, it could use some improvement. After all, It's not a cheap brunch.

    Embassy Suites by Hilton Orlando Downtown - Meeting Room

    Embassy Suites by Hilton Orlando Downtown

    (165 reviews)

    $$

    Downtown / Central Business District / CBD, South Eola

    Embassy Suites is always one of my favorite Hilton brands. We stayed for the weekend to attend…read morePanda Fest nearby and meet up with friends, and the location was perfect. We were able to go out and about without worrying about driving, which made the trip even more enjoyable. The hotel was easy to find, and parking is conveniently located right across the street with simple in-and-out access (though, of course, there is a parking fee -- which is never fun). Inside, the hotel is very clean, beautifully decorated, and the staff was accommodating throughout our stay. Our room was on the fifth floor, which I actually prefer when staying in a city -- the higher up, the better to avoid street noise. One of my favorite features of Embassy Suites is the room layout. The separation between the living room and bedroom is ideal, especially if someone wants to rest while others are still awake. The rooms have consistently been clean and feel very homey. Everything was great -- until Sunday morning. This is a dog-friendly hotel, which we love since we bring our dog and take her on walks so she's not stuck inside all weekend. However, checkout morning was pure chaos. One of the two elevators was out of service, it was peak checkout time, and there was also a princess pageant event happening, so the hotel was much busier than usual. Trying to get downstairs with my dog was extremely frustrating. I looked for stairs but wasn't sure if they were alarmed. When I asked an employee to confirm, she looked at me like I had five heads, which didn't help my already thin patience (I definitely did not have enough coffee for that situation). I eventually just went downstairs. Coming back up was even worse -- the line for the single working elevator was ridiculous. When I asked the front desk about the stairs, I was told they were accessible from outside. I didn't realize I needed my key card to re-enter through the outdoor stairwell (which makes total sense -- I was just aggravated at that point). After going back inside and trying again, I ended up walking up five flights of stairs with my dog. Thankfully, we had requested a late checkout, so we avoided the absolute peak of the chaos. Our friends on the third floor ended up carrying their luggage down the stairs because waiting for the elevator wasn't worth it. Unfortunately, being on the fifth floor with a lot of luggage, that wasn't really an option for us. Aside from that stressful morning, we really enjoyed our stay. The complimentary evening happy hour with drink tickets and small bites is always a highlight. We also had breakfast on Saturday morning -- and honestly, the breakfast is a major deciding factor whenever we choose to stay at a Hilton. Overall, a great stay with one very frustrating checkout experience.

    Lovely place! It was my first time staying in downtown…read moreorlando. The neighborhood is quiet and pretty with a local lake right off the hotel property. City Hall is nearby with lots of office buildings and a few residential high rises. I was there for a concert at the Kia Center and it was about a ten minute walk. There is also a publix and a convenience store within a 5 minute walk. It is very convenient to get to from the airport via bus if you dont mind the ride and about 20 minutes (depending on traffic) from the international outlet mall. The complementary breakfast was decent with my highlight being the strawberry waffle that i was not supposed to eat LOL. Highly recommend this location if you dont want to stay in the more touristy part of orlando.

    Universal Orlando- Cabana Bay Beach Resort - Volcano Bay View

    Universal Orlando- Cabana Bay Beach Resort

    (1.2k reviews)

    $$

    Dr. Phillips, Horizons West / West Orlando

    I have stayed at many resorts in Universal and I just have some mixed feelings about this…read moreparticular one. Check in, took 30+ mins long and we checked in online, but the online check desk was closed, which seemed odd. There were tons of people that were from out of town that looked tired, especially after going through airport securities/travel from their states and looked like they just wanted to get their room and go to sleep, but it seemed that there was no urgency from staff. They didn't look short staffed, but I saw other staff standing around with no lines at their kiosk with multiple areas for them to step in at check in- Which tells me that there needs to be some cross training encouraged to help their processing. Fun Fact: I rode two rides at Universal with my fast pass faster than checking in to our room. Room was clean, view was nice. We stayed on the top floor with the view of one of the pools, which was nice but I had not so much of a good first night due to the AC in the room not working properly and I'm a hot sleeper so I did not sleep well. I did address the issue in the morning and let the staff know about my issue and that I was gonna be gone for the day and they did fix my issue right away. The food was surprisingly mediocre, and they have four different restaurants you can eat from and we went to three of them, which seems to be the same style of food just spread out. The first night I had a Smashburger it looked very delicious, but then I found myself putting on basic ingredients on my burger, salt and pepper. If I did not, it would have not had any seasoning. The second night I went to the Brazilian steak eatery and as far as a quick steak to get, it was very delicious and they serve it with mashed potatoes and gravy, which was really delicious. I would recommend eating your meals at least for dinner there if you're going to eat in the in the resort. If you're looking cocktails, they have them and they're very delicious. Prices are high, but you get a quality drink. I think I just had a bad experience. I don't feel that everybody encounters what I encountered when they visit, but I would have given a 3 star rating if it wasn't for how convenient it is to get to the park, there's a shuttle that picks you up every 10 minutes and drops you off and when you're done at the park, it picks you up and takes you right back to the hotel. Beats paying $50 a day for parking at the parks, but you still have to pay for parking with your room which is significantly less. All-In-all it was good, but not great for my experience, I will probably attend a different resort next time, but as a local in Florida, we have that choice.

    Universal's Cabana Bay Beach Resort is a vibrant, retro-themed, 1950s-60s Florida beach vibe hotel…read more * Amazing amenities keep kids entertained without leaving the resort: two huge pools (one with a fun dive-tower waterslide and splash areas, the other with a winding lazy river and sandy beach zone), Galaxy Bowl (10-lane bowling alley with restaurant), Game-O-Rama arcade, outdoor fire pits for s'mores, and a retro gym. * Excellent location -- direct walking entrance to Volcano Bay water park, plus free shuttles/walking paths to Universal Studios, Islands of Adventure, and CityWalk. Early park admission (one hour early) is a big perk for beating crowds. * Casual dining works well for families: Bayliner Diner food court (burgers, pizza, etc.), poolside bars/snacks, Starbucks, and retro shakes/malts. Things to consider: * The resort is massive (over 2,000 rooms), so it can feel crowded and chaotic, especially at pools, food court, and bus areas during peak times. * No full sit-down restaurant -- everything is quick-service or casual. * Bowling, some rentals (e.g., inner tubes), and extras add fees. Overall, Cabana Bay excels as a fun, budget-friendly base for families focused on Universal parks and on-site activities, especially with kids who love pools, bowling, and retro vibes.

    JW Marriott - hotels - Updated May 2026

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