I am appalled by our experience we had with UDC. My Fiance and I recently moved out of one of their locations, Mountain View Villas, and we were repeatedly misinformed by their head manager. We were ultimately charged $1,600 for damages that were normal wear and tear. Normal wear and tear is not in their dictionary, obviously. We also hired a cleaning company to come in and deep clean everything before we moved out to make things less difficult for the landlords- obviously this was the wrong decision. We were charged for things that were clean, and when we emailed them the pictures, they basically told us we were wrong and it WAS dirty despite images proving otherwise. There is a lot of miscommunication in their offices for what needs to be done; for example, we were told we didnt have to attend the move out inspection due to COVID and the fact we were moving 3 hours away, and that we would be able to dispute over email if needed. This was very obviously a lie, as the manager acted incredibly unprofessional and wouldn't even communicate with my Fiances mother, a landlord in TN. They have broken many laws. The apartments are not up to fire code and are frankly overpriced for what you are given. The first day we moved in, the garbage disposal did not work and we reported this, only for them to show up two days later with our sink overflowing everytime we flushed a toilet due to the back up. I want to warn everyone to not use UDC, it will be a nightmare. read more