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    Chuck Rich Properties

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Gatlinburg Cabins

    Gatlinburg Cabins

    (4 reviews)

    I do not enjoy negative feedback and see my feedback as positive advice for people seeking…read morehospitality. As a former international hospitality consultant, I have experienced many different owners and managers - but nothing like the ones at The Creekwalk Inn who also owns and manages agatlinburgcabin.com. I booked a cabin for my son's honeymoon very recently. The booking process was stressful and unaccommodating. When my kids arrived at the cabin, they found silverfish in the heart-shaped tub as well as an abundance of dirt which they had to clean, because they arrived late in the evening. My son describes the cabin as a run down and neglected property. My daughter in law contracted UTI during their first use of the outdoor hot tub. Guests were asked to strip the bed and place towels and bed sheets into the washing machine, as well as taking care of the garbage. All this for $ 130 per night! The owners do not assume responsibility and respond rather arrogant when these things were mentioned. My recommendation - do not book this cabin!

    The way Gatlinburg Cabins works is as follows: You own a cabin, but rarely go there. You contact…read moreGatlinburg Cabins, tell them you'd like to rent your cabin out, and they manage it. It's as simple as that. Check they're webpage out, find the cabin or cabin's you want, reserve it online. Very simple to use, and plenty of pictures to check out. Once you reserve a cabin, you are not told the address. You will go to the main office, sign some paperwork, and are given turn for turn directions on how to get to the reserved cabin. Also, no keys are given, all the doors are set up with key code locks. Checking out is simple, they say by 10 am, but I don't suppose they actually have a way of knowing when you leave. The cabin I reserved was a three bedroom, and located not too far from the office. Simple Pleasures was the name, and honestly the pictures do it more justice than it deserves. The best thing it has is the real wood burning fireplace. We had problems, I love hot tubs, and this hot tub was broke with TONS of mold growing all over it. I called the office, and informed them. Talk about customer service! The ladies in the office are uber friendly and very accommodating. They sent me to a different cabin at no charge, Hillbilly Hilton. WOW this place is AMAZING! The view is spectacular, three stories, three bedrooms, all king size beds, three full size bathrooms with twin sinks, power jet tubs, and rain style ceiling showers. The hot tub worked flawlessly. Though out of my crew staying in the cabin, I was the only one brave enough to venture into it with the sub freezing temperatures. The cabin had direct TV, a pool table, indoor sauna, and everything you'd need to stay for a week. Plates, pots, pans... you name it and it's there. One draw back to this cabin, propane fireplaces... All in all Gatlinburg Cabins offer a variety of cabins, and the one I stayed at was superb and the staff is top notch!

    Student Quarters Johnson City

    Student Quarters Johnson City

    (8 reviews)

    I have lived at Student Quarters for the past year and I am releasing for this upcoming school…read moreyear. I cannot say enough incredible things about my expereince at Student Quarters. Student Quarters used to have not the best reputation and some poor reviews in the past, but I believe it currently truly has addressed every single concern that was raised. I originally was terrified to live off-campus, due to some very poor reviews at most apartments nearby. Though, I believe that SQ has made incredible improvements to breakthrough a once poor reputation in the past. I LOVE David McInturff, the Supervisor Maintenance Man, he is SO kind and helpful!! Student Quarters has been an incredible home for me, and presented me no critical issues. I have really enjoyed the Buc Shot, the security, and the ease of living here as a student. My only recommendations is that it's tennants are required to be ETSU students, as to avoid rooming with a grown adult who is not a student. I have loved my experience at SQ!!!

    When I was trying to review this apartment, I asked to see the Lease Agreement several times, and…read morenot once was I shown the Lease Agreement. Furthermore, the AI in call and text are not helpful at all and refuse to share any information, and only seem to be programmed to ask "Would you like to do a tour" "Can you do a tour this ___ or ___?" Anytime I ask another question it responds, "Would you like to do a tour." It is so incredibly frustrating. To add, I actually went to a tour and they took my drivers license and I never got it back. Worst service and experience ever. 0/10 would never do again

    The Reserve at Johnson City Apartments

    The Reserve at Johnson City Apartments

    (18 reviews)

    Looks nice on the outside, but daily life here is exhausting | Paying top dollar to be policed by…read morenitpicky neighbors wasn't the vibe. A year here showed us that the 'luxury' label is only in the marketing. After living here for a year, I feel it's important to share an honest perspective for anyone considering moving in. Unfortunately, the experience has not been what we expected, and it has been more disappointing than anything else............. The apartment had issues from day one (leaks, broken fixtures, poor water pressure), and the "luxury" claims don't match reality -- even the "soundproof flooring" doesn't stop you from hearing every detail (at least that's what our conversation with our downstairs neighbor let us know on.... 2 weeks in). Neighbors were nitpicky, and we received constant complaints, even outside of quiet hours, with staff quick to side with them....... For the high price, the atmosphere and quality simply weren't worth it. From the beginning, there were issues inside the unit itself -- the roof leaked when we moved in, the toilet handle was broken and rusted, and the refrigerator is extremely small for the size of the apartment. Water pressure and hot water are both below average, which doesn't fit the "luxury" description advertised. The car wash station, while a nice idea, was closed more often than it was available. The bigger challenge, however, was the overall living environment. Many of the neighbors were very fussy, overbearing, and fault-finding; we often received unreasonable complaints -- at times being accused of things we didn't do (by the police officer they have on-site) simply because of our age..... (we are young adults 28-31)' The clubhouse staff frequently relayed these complaints through early morning emails, which became draining over time. On top of that, our downstairs neighbor would regularly message us about "noise" even though it was outside of quiet hours. The complex advertises "luxury living with soundproof flooring," but in reality, you can hear nearly every detail from daily life, which made things uncomfortable and frustrating. Instead of fostering a welcoming community, the focus often seemed to lean toward appeasing those who complain the loudest... We've lived in several apartment complexes in the past, and unfortunately this has been the most difficult experience in terms of neighborly behavior and overall atmosphere, with subpar appliances. It's disappointing, especially given the cost to live here. I don't usually leave reviews, and I'm not writing this out of anger -- only to give future residents a realistic understanding of what to expect. Everyone's experience will be different, but this was ours, and I hope it helps others make a more informed decision.

    This review is just based off our tour today. Our agent Halle did a great job!! She was very…read moreknowledgeable and just overall had a great attitude and patience with us as we had a lot of questions. The complex is very clean and almost feels like resort style living. Pricing wasn't much more than apartments not as nice in the area. Overall very happy with the place and will say it's worth stopping by! Thanks Halle!

    Chuck Rich Properties - apartments - Updated May 2026

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