If I could give more than 5 stars, I absolutely would!! This is not your average property…read moreagency--this is the one. From the moment I reached out, I was met with compassion, professionalism, and a level of care that honestly blew me away. David, the property manager, is truly everything you could ever hope for--responsive, trustworthy, knowledgeable, and kind. He's the kind of person who makes you feel heard and valued, not like just another name on a list. In a time when I needed stability and support more than ever, David showed up with sincerity and solutions. The properties are beautiful, well-maintained, and fairly priced--but what really sets this agency apart is the humanity behind it. You're not just finding a place to live--you're finding a place to feel safe, cared for, and at home. If you're on the fence about where to live--this is your sign. Don't waste time with agencies that treat you like a number. Call them. Ask for David. You'll be grateful you did.

I lived at Ravenwood apartments for 2 years and had such a great experience. David Bowman the…read moreproperty manager always went above and beyond to help me with anything that I needed. The neighbors are friendly, and it is such a good safe place to live. I recommend this place to anyone looking for an apartment for a reasonable price.

Looks nice on the outside, but daily life here is exhausting | Paying top dollar to be policed by…read morenitpicky neighbors wasn't the vibe. A year here showed us that the 'luxury' label is only in the marketing. After living here for a year, I feel it's important to share an honest perspective for anyone considering moving in. Unfortunately, the experience has not been what we expected, and it has been more disappointing than anything else............. The apartment had issues from day one (leaks, broken fixtures, poor water pressure), and the "luxury" claims don't match reality -- even the "soundproof flooring" doesn't stop you from hearing every detail (at least that's what our conversation with our downstairs neighbor let us know on.... 2 weeks in). Neighbors were nitpicky, and we received constant complaints, even outside of quiet hours, with staff quick to side with them....... For the high price, the atmosphere and quality simply weren't worth it. From the beginning, there were issues inside the unit itself -- the roof leaked when we moved in, the toilet handle was broken and rusted, and the refrigerator is extremely small for the size of the apartment. Water pressure and hot water are both below average, which doesn't fit the "luxury" description advertised. The car wash station, while a nice idea, was closed more often than it was available. The bigger challenge, however, was the overall living environment. Many of the neighbors were very fussy, overbearing, and fault-finding; we often received unreasonable complaints -- at times being accused of things we didn't do (by the police officer they have on-site) simply because of our age..... (we are young adults 28-31)' The clubhouse staff frequently relayed these complaints through early morning emails, which became draining over time. On top of that, our downstairs neighbor would regularly message us about "noise" even though it was outside of quiet hours. The complex advertises "luxury living with soundproof flooring," but in reality, you can hear nearly every detail from daily life, which made things uncomfortable and frustrating. Instead of fostering a welcoming community, the focus often seemed to lean toward appeasing those who complain the loudest... We've lived in several apartment complexes in the past, and unfortunately this has been the most difficult experience in terms of neighborly behavior and overall atmosphere, with subpar appliances. It's disappointing, especially given the cost to live here. I don't usually leave reviews, and I'm not writing this out of anger -- only to give future residents a realistic understanding of what to expect. Everyone's experience will be different, but this was ours, and I hope it helps others make a more informed decision.

This review is just based off our tour today. Our agent Halle did a great job!! She was very…read moreknowledgeable and just overall had a great attitude and patience with us as we had a lot of questions. The complex is very clean and almost feels like resort style living. Pricing wasn't much more than apartments not as nice in the area. Overall very happy with the place and will say it's worth stopping by! Thanks Halle!

We have been renters for a year now and haven't had any problems. We rented sight unseen when we…read moremoved from Texas. They are responsive and make you feel welcome. One concern is, and I'm sure so many places run into this issue, is enforcement of rules. If you have a requirement about pets, enforce it. If you have a requirement about not having the police called to your home, enforce it. Renters should not dictate rules. Why do we have rules if you don't enforce.

I live with my sister at Pecan Court, and we absolutely love it! The apartment is super cozy, and…read morethe staff is so friendly and efficient. I love how close we are to downtown Johnson City- there are great restaurants, breweries, and nightlife. We rarely have to submit maintenance requests, but they are always handled within the same day when submitted. I study a lot at my apartment since I am in graduate school, and I have had no trouble whatsoever with noise control. I always feel safe at my apartment; it's very child friendly and has an overall great atmosphere. I highly recommend Pecan Court or any other Homestead Properties location. It's cute, affordable, and in the perfect location (and there's a pool!).

If you are looking for a place to live this would be it. The rent is incredibly priced and includes…read morewater. It has a pool which is kept up well and a tennis court/basket ball area. Trash pickup is also included. The land lord is on top of everything. If you have an issue he will make sure to get it done.

Kelly and the staff have been unbelievably helpful and kind during our moving process. I cannot…read morewait to be resident here!

All the looks and feel of the big city ghetto. Broken down cars, loud music, dog poop and much…read moremore! Everything you would expect to find in such luxurious locations such as 8 mile, Cabrini Green, the Bronx! All right here in lovely JC. You couldn't ask for better amenities.... you say you are missing the inner city with it's broken down cars, loud music, trash and poor facilities? Look no further! These apartments are truly your home away from the ghetto!

I am blessed to have a home here. They are truly helpful and treat you like a family member. The…read moreother residents are friendly and helpful also. The building is old but they are very clean and they have done anything they can to take care of building

They're fifty and nasty apartments. A lot of the apartments have bed bugs and roaches. They are…read morealways nagging if you have what they deem as to many visitors.

This place sucks. When I moved in I was missing a doorknob, my carpet was nasty (to the point the…read morebottom of my feet would turn black if I walked in it barefoot) because they forgot to change it, there was an electrical outlet missing its cover, plus one of my roommates had fleas in her carpet because the previous person must've had a pet with fleas or when they changed the carpet it was contaminated or something and in order for it to be fixed (both my carpet and hers) her mother had to go yell at the staff to fix it because they kept ignoring it. Then later we got a cockroach problem and even after sending in a couple maintenance reports nothing was fixed until we (once again) had to call our parents to get it fixed, and later down the line there was also a mouse that had somehow made it in. Then, ON TOP OF THAT, we noticed our washer was leaking and water was coming up from our flooring so we reported it right away, they then came and fixed the issue but I still noticed we had water coming up from the floorboard so I reported it again. It was then that we got into a whole argument with them because we had mold and they said we didn't. It was once again not until we involved parents that they would actually begin to do anything about it, which mind you all they did was rip up the flooring and give us a dehumidifier, and they said it was fixed. I AM ALLERGIC TO MOLD BY THE WAY!!! Even after I told them I was suffering from health issues because of the mold all they did was come spray it down with some chemicals and called it a day. One of the managers even tried to tell me that my health declining was because of the dust. I did SEVEN mold test to prove them wrong, four surface test and three air quality test, and every single one came back positive, I then showed it to the maintenance man and he tried to tell me that those test "don't work" and that if I were to use one on him it would come back positive, THIS WAS A 40 YEAR OLD MAN! Also at some point during all of this they came to check for another leak, brought plumbers and everything, well when they left apparently they didn't put the drain hose BACK IN THE DRAIN and when I went to do laundry later that night it flooded. They had said nothing to me or any of my roommates about it other than when they came in they said not to run the water for thirty minutes while they were there and I tried to do laundry a couple hours after they had left. This place is not worth the $600-700 rent they charge each person. Basically to sum it all up we had multiple issues that they blatantly disregarded or refused to even acknowledge unless we involved our parents or they just straight up never addressed it. Whoever moves into apt 110 next just know you will have mold!

I have lived at Student Quarters for the past year and I am releasing for this upcoming school…read moreyear. I cannot say enough incredible things about my expereince at Student Quarters. Student Quarters used to have not the best reputation and some poor reviews in the past, but I believe it currently truly has addressed every single concern that was raised. I originally was terrified to live off-campus, due to some very poor reviews at most apartments nearby. Though, I believe that SQ has made incredible improvements to breakthrough a once poor reputation in the past. I LOVE David McInturff, the Supervisor Maintenance Man, he is SO kind and helpful!! Student Quarters has been an incredible home for me, and presented me no critical issues. I have really enjoyed the Buc Shot, the security, and the ease of living here as a student. My only recommendations is that it's tennants are required to be ETSU students, as to avoid rooming with a grown adult who is not a student. I have loved my experience at SQ!!!

Hands down the worst property management I've ever had the unfortune of dealing with. If you are a…read moreproperty owner, or potential leasee reading this and considering attempting to work with Arbella, here is your warning: They're a crap company that is tanking. Even the employees are jumping ship. And if you work with them they'll illegally nickel and dime you while trying to sneak out the back door and claim they're "jurrsSSTTt" following protocol. Oh and God forbid you ever ask them to do their jobs beyond making sure that their bottom line is padded with your money. Do. Not. Work. With. This: "cumppanie" A fucking 5 year old has more empathy and humanity than this entire company combined :) Message me for more details!

Do not rent from these people. Not insulated at all so you will be freezing and your electric bill…read morewill get to 400 dollars I'm the winter . The roaches were awful but slowly got rid of them over the course of my stay. They do not salt the parking lot so good luck going to work or anything for atleast a week until it's fully melted. Apartment was never properly painted and the landlord special is definitely apparent here THE BEST PART was getting royally screwed with the 400 dollar utility bill on top of 1100 rent and then I forgot to pick up after my animal one time and got charged 400 dollars extra . So 1900 dollars that month all for an apartment that's not even worth 800 on a good day.

Kenneth G., who wrote the other review here, makes the false claim that he "knew me" and suggests…read morethat the experience I had at this apartment was my fault. Since I don't remember Kenneth, I can only assume that he wrote these false statements as a favor to the Owner Pete Nickels, and is parroting Pete's "blame the victim" mentality. Kenneth definitely knows nothing about how I was "let out of the deal." I do wonder what kind of person would insert himself into something that is none of his business and make false statements for someone else's benefit. While residing at this apartment building I had some superficial encounters with a few of the other tenants and was grateful to those who, on a few occasions, helped carry my groceries up the 23 stairs to the apartment. But no one at the apartment building "knew me" or the specifics of my story. While some of the other tenants were aware of the problem and we superficially discussed it, I did not have an in-depth conversation, or share the details of my experience, about the situation with anyone. I will state the basic facts again: In multiple phone conversations and emails with Pete Nickels, prior to renting, I was very clear and detailed about my disability. I asked all the right questions, including how many stairs there were to reach the apartment and what floor it was on. I also looked at the photos of the building. The bottom line reality is that Pete Nickels lied to me and told me there were only a "few" (not 23) stairs to the apartment and that it was on the "first" (not second) floor.

When you need an executive furnished apartment for work, this is a great option. It is convenient,…read morefairly priced and eccentric, as it is over 100 years old. I have stayed here for years while travelling for work and would not move to another location. Ignore the negative review. I knew that tenant and though I feel sorry for her, it was not the landlord's fault she did not ask the right questions before renting the apartment and he still let her out of the deal fairly.