Great customer service ! Answered all my questions Strongly recommended in the High Desert area read more

Horrible customer service. Called regarding the date I was serviced, spoke with a young man, who became suspiciously defensive regarding the battery's brand quality, and warranty information. However, I was not calling about anything pertaining to the battery, or warranty, specifically. I was calling regarding the date I was at the location. I was placed on hold, the representative never came back. I called four or five more times to only get a busy signal... I have learned a valuable lesson, I will never go outside of Costco, moving forward.... read more

DO NOT PURCHASE ANYTHING HERE!!! THESE PPL ARE SCAMMERS!!!!!!! Claimed to sell me a "brand new battery" and it's broke down when I got home with no alternator problems . UNIVERSAL BATTERY HAD NO CUSTOMER SERVICE LALO WHO CLAIMS TO BE THE OWNER IS RUDE and DISRESPECTFUL TO WOMEN. They buy old used batteries and put their sticker on it!! Every time I try to come back and get a new battery because they kept putting the wrong battery on my car and on purpose to save money for them. They just put an old battery in my car every time I came. if you do go watch them closely and you need to bring a mechanic because they're not trustworthy. They even purposely don't put the warranty on the battery just so they can lie and say that that's not their battery when you go back and try to change it.THEY SELL BAD BATTERIES!!!! read more

Went in to get a tire patched. All five nuts were stripped because the person used the wrong size. On top of that, he lifted the car in the wrong spot and bent it! Don't know what they are doing! read more

Was in need of a new battery, was attended fast and Lalo was very informative. Made sure all my questions were answered before buying a battery for a good price & warranty read more

I wish I could give zero stars. This "business" claimed to be selling me brand new batteries. I spent nearly a thousand dollars on batteries just for them to not work properly. I gave them the chance to redeem themselves by bringing 2 of the batteries back to be replaced but yet again they did not work properly. I then called and asked for a full refund of my money and return of their batteries due to being sold inadequate used batteries that they claimed to be "new". The owner Edwardo basically said that I was an idiot for not knowing the price of batteries instead of making things right with the customer after his employee falsely sold "new batteries". I would rather get a battery from a junk yard then support this business in the future. Terrible quality and even worse customer service. read more

About one week ago I purchased a car battery from this business and a few days later it broke down on me in middle of the street. I came back and asked for a new one, and left him $30 deposit until I was able to switch out the old one and brought it back to him. When I brought it back to him, he was extremely rude and refused to give me back my $30 deposit. I proceeded to call the owner of the business and explained the situation. He told me he would call me back and never did.... read more

Universal Batteries - Battery Stores Near Me - Hesperia, California

Bought a new battery Feb5 $114 (Took it back Today feb18) installed it on my truck, drove it twice close by got home, saw small leak, though it was coolant, open the hood, battery had a hairline crack by the positive post. Took it back they called/ sent picture to owner, He said there's nothing i can do eventhou its new. Guy there gave a "used" one No warranty, which is worth about 40-50$ and said: i hope i don't get in trouble. My issue is with the "owner" but according to them, he is never there. Sincerely should of went to Costco or even Walmart . about the same price and they would of swapped it out no problem, obviously this place business is hurting and i see why. You've been warned. read more

I purchased a used battery from this company who is advertising $45 batteries when you have a battery to exchange. I get there and there's no one there but me, I was there for an hour and 45 minutes while they were helping everyone else who showed up after me. The man took my old battery, didn't hook my music back up, and I got charged $70 for a used battery. They are a complete rip off and they're false advertising and they take advantage of people. Never will I go back there. read more

Love this place! They had the batteries i needed at such an affordable price. Will definitely be back when necessary

Best battery shop in the high desert they treat you like family they work with you on the price and they take care of you like one of their own . Thank you guys for all your help and the service you guys provided me hands down best service in the high desert read more

I had to buy 2 batteries for an F250 diesel truck, I paid $380 for 2 batteries (the best battery they recommended) that never worked. I took them back and they said they would "charge" the batteries but they wouldn't give a refund. What a waste of money. Don't purchase anything from this company, it's obvious they dont stand behind their product. read more

Good prices. They are very helpful. & their warranty is a life saver. Went in cause we had to exchange our battery but we lost the recipe & they still swapped it out for us. Recommend if you ever are in need for a battery. read more

They do not stand behind the batteries they sell, then they have the audacity to lie to the owner over the phone in front of the customer, thinking that the customer does not speak Spanish. Terrible customer service. Will never go here again nor will EVER recommend this place to anyone, and if I could give them ZERO stars I would. read more

Sold us a dead battery. We brought it back and they told us it needed to be charged (which we already did but wouldn't hold a charge) and to come back later. Came back the next day and they swapped out the battery showing us ours was a good battery. We stated that it wasn't the battery we brought in where the guy said it was over and over. Terrible business ethics will never buy from them again and no one should either. They sell garbage batteries with a no return policy and lie to you. read more

Sold me a junk old ugly battery that I have to keep recharging. Their Batteries only come with a 5 month warranty. Took me 6 months to realize it was boo boo. I got it in a classic car. if I drive it daily it's ok, but if I go to drive it once a week NO GOOD. I don't have a drain on the system except for the radio memory. I'll upgrade the comment if someone contacts me and does right by me with a better battery. read more

I was in need of a battery. Universal Batteries has the best prices in Victorville. Period. I purchased a Used battery. (5month warranty) 35.00. Walmart wanted 119.00. For the battery. Anyway thanks to employee Panda very professional & prompt. I was in & out like in 10 minutes. Thank you. read more