I have been overly impressed with the exceptional kindness and consideration that Dana in Traverse…read moreCity, MI has put forth for the perfect, efficient and timely move into my storage space. She was spot on when determining the size that would be adequate for my belongings. I'm very grateful and thankful for the exceptional service which she has provided to accommodate my needs.

I very highly recommend Hammond Road Storage! I've had a temperature controlled medium sized unit…read moreand a large unit, which were both the best! Extremely clean, easy to access, spacious, and more! The manager/owner is so very helpful, nice, and professional! I'm almost sad thatI will be moving, so will take everything out of storage! Really, they are the absolute best in the Traverse City area!!!! I highly recommend Hammond Road Storage.

They have been so gracious and understanding while I have had 18 months of severe medi al issues…read more Clean secure and a great staff and management. Can't ask for more. The understanding and empathy are above and beyond. THANK YOU JIM!!!!

These guys are the best! Brian is a master. I kept having to change and coordinate lots of moving…read moreparts and Brian was able to adapt and accommodate me on super short notice. Tony is the man. He and his team did all the heavy lifting. Friendly, fast, efficient and extremely knowledgable. Exceeded all expectations. Got me all moved in and even helped setup all the new furniture. First rate!

I highly recommend Bayside Moving and Storage. If I need a moving company in the future I will be…read morecalling on Bayside and ask that Tony and Jeremy be my movers. They moved my furniture with the upmost care as if it was there own stuff. They worked very hard not wasting a second of time which to the customers = money not wasted. They made sure everything was wrapped and packed in the truck perfectly. Everything was delivered with nothing damaged.

Will definitely use West Bay Self Storage again if needed in the future. No security concerns,…read morelocated in a residential area, and I believe the owners live onsite.

Signed up online for a truck and it was ready the next day - clean, fueled and ready to go! Kristy…read morechecked me in and she couldn't have been more pleasant, knowledgeable, engaging and professional. Check-in was quick and easy as was the drop off. I would use this rental facility again without question!

From the owner: Save Up To 20% When You Reserve Online Today!read more

STAY AWAY! We rented a unit on Curtis road and when we went to get our belongings, the key broke…read moreoff in the lock that they provided. That was Tuesday and the office is closed. I was given the facility manager's contact info and called him the next morning. He told me he could not get to it that day, because of the weather, but would "try tomorrow". When I asked when, so I could meet him with new lock(he told me they don't have any) - his response was that he would let me know when he cuts it off. I then explained to that I am NOT comfortable leaving the storage unit unlocked all day while I am at work. His response: "I guess that depends on how much you truly this facility "! Truly remarkable response. So... He never called Wednesday, or Thursday, or Friday. Friday afternoon I called again- Ethan will jot respond or return my call. I went to facility Saturday morning and met Ethan. He does not care. We have moved into our new home, but all of our belongings are being held hostage by this storage facility. The lock they provided cannot be cut off by bolt cutters, so I am stuck waiting for Ethan and I help. Ethan told me he might get his guy out here Monday. I don't know what that means, so now we are left to contact our attorney to get our stuff out of there. Do not use these guys. They are very good at cashing the check., but will tell you to your face that they don't care.