The experience with this bank was astonishing. I came here with my mother-in-law, who is an account…read moreholder of over 20+ years. Upon arrival, we were greeted by the assistant manager Madonna which was extremely hospitable & helpful in getting her taken care of. The branch supervisor Barbara, did great in getting matters sorted out for us & making sure that we were informed of all things dealing with the account. While there, I personally saw Madonna handle several unpleasant customers with the greatest & most professional of mannerisms. Definitely round of applause to this Branch. I trust them with all of her banking needs & can tell that all upcoming customers moving forward will be in good hands. Go Northfield!!!

From the owner: Founded in 1887read more

The first time I ever went to this branch was when I moved to the area last year. the tellers were…read morenice and had good customer service. But not to each other. I remember the two tellers were arguing. One was trying to give the other one a hint on how to do a transaction and the other was dismissing her because she already knew what she was doing. I found that kind of amusing? But it's something that shouldn't happen in the main area where customers can see. Today I found out that Penny Arcade retired. First of all, she's too young to retire. Second, that's the only feature that sets TD bank apart. Why would they get rid of it? When I looked at the sign saying the coin counter was discontinued the teller said I can either use the coin papers or go to the shoprite and use coin star. It's only $3.42 I don't need anymore fees to deposit such a small amount. And coin star is not free. I can't believe more is happening to make me dislike the bank even after I already changed banks for my main account. I only have an account here so I can have a safe deposit box. I can't see why anyone would go here in particular. I don't think it's anything that other banks don't offer.

Another bank in Linden, NJ passed me on without my knowledge or consent to TB Bank in Roselle, NJ…read morewhen my mortgage was new. As years went by my credit score almost perfect with good job & Money saved I applied for a Home equity loan from a flyer SENT in the MAIL & was rejected ONLINE AT WORK IN 2020 during Pandemic. The town is corrupt and a SHIT SHOW riddled with pedophiles trafficking robbery & ID theft rape rings...PERIOD & many in stink seats involved so I filed multiple LAWSUITS bursting with crimes that were dismissed with Exploitation extortion fraud Community stalking with pictures texts emails as proof..but DISMISSED!!!!!!!!! UNNL 3722-21, UNNL-2994-23, UNNL-3063-23 & More. Even when you sue these NINJAS AVOID PAYING BY EVERY ILLEGAL MEANS & EQUIPMENT NECCESSARY. uNION COUNTY was a waste of time & money for serious home owners

This is for the Bank of America workers in Linden nj. After being there this morning, I want to…read moresend my deepest and sincere apologies to you at that Bank of America branch. I was not given the full reason behind of not being helped. I found out through a co-worker of mine, that fraud is involved with the banks in Linden. Again, I apologize and what I had said on the way out the door, no further action had been taken.

Worst customer service ive ever experienced. very inconvenient! Horrible customer service, poor…read morecustomer service. I had a very unprofessional male employee lie to my face yesterday. Very disrespectful and disappointing. I will definitely avoid this bank from now on.

Had a 4 o clock appt to open an account with my teenage daughter, so she can have the experience…read more When we arrived, we wasn't greeted and no one was in the lobby. After sitting down for 15 mins i went to the tellers to ask when will we see someone and was told my banker is with a client and should be finishing soon. My banker was Micaela Rodrigues who is a SB and MOD. After 20-25 mins she finally came out and greeted me and said she will be with me shortly. She open the account and i made a deposit and left. Before leaving i asked her to close my daughter little kids account and she said she did. Come to find out she closed the new account that she opened and not the old one. And this is the MOD. There was so much more that happen but you guys get it!

This is a cool chase branch, 2 ATM'S in the front and to the right of them there's a bunch of…read moreteller booths as well as some seats.

Went to get a new debit card yesterday - what a hassle! The employee who printed the new card…read moredidn't know how to use the machine. I went to the SuperMarket - was unable to use the new card. Had to call the bank (call #1) - was told I was supposed to activate it at the ATM. How would I know that??? Was transferred to the phone number to activate my account - went thru all the steps. Went back into the supermarket - card still didn't work. Called the bank (call #2), was told that my card is activated - it must be the supermarket system. Back into the supermarket, card still doesn't work. Called the PNC customer service number. They had to call the bank to explain how to use the machine - while on hold - headed back to the bank. The person who told me that it must the supermarket's system is "the expert" is printing new debit cards !?!? She printed a new card and activated it for me. Went to use the card - finally worked! Don't they print new debit cards all the time - it IS a bank after all ?!?! No one knows what they are talking about - VERY friendly, but don't know what they are doing. Go to a different bank!!

This bank sucks but the staff at this particular location are a new level of incompetent. I'm the…read moreonly customer and have been, since I got in the drivethru 10 minutes ago. I'm only cashing a $2000 check mind you

Daniela Davila is an excellent customer service representative!! When my mother died last year & I…read morewas left with the estate & a huge equity loan, she was compassionate about my situation & guided me, with specific details & sound solid advice on what I needed to do in my situation. Now a year later I am getting ready to close on the house & some last minutes " glitches" came up. I saw Daniela again & she was more than happy to take care of me. She made sure all the information was correct & verified all the details. Daniela does not just go through the motions she actually cares about her customer's needs!!