My son's middle school music program had been ordering from Jim and Tim's Greenhouses for years…read more When he moved up to high school, I made sure our yearly holiday order from Jim and Tim's came with us! The vocal boosters at the Salem High School VPAA agreed to try a poinsettia sale fundraiser in conjunction with the winter holiday concert. Carol in the office was wonderful and easy to work with. I had never been in charge of the ordering before, and she helped me out a lot with the details. I picked the order up myself to save the delivery cost, and the staff at the greenhouse was super nice, and loaded everything into my vehicle for me. The poinsettias looked beautiful on our stage in front of the singers, everyone was impressed with the high quality and size of the plants. It's amazing what you get for your money. Everything was lovely, and we're planning on ordering again next year!

Fantastic service easy to work with, great variety. If I was still involved with the flower group,…read morewould still be doing business with them.

Everyone is very polite and helpful. I usually ask, Patricia in the garden center, all my questions…read moreas she is a wealth of information as well as her farther Tommy. Great place to shop, has great value and their experience is great. they have all you needs and will load it for you to your vechicle. Nice to visit and browse the store as they have all your needs, kind of a old school retail space with pest prevention, garden tools, bales of straw, fertilize ect. It is a one stop and shop place.

First impressions: Cute mom and pop nursery. Was a bit confused where to park, so I just parked…read moreanywhere close to the door. A little outdated, but they have a nice selection of plants for the small amount they have. Staff: They wore masks and kept their distance. Helpful when approached with questions. Overall: Great prices and a nice selection of house plants. Would definitely be back and look forward to what they get new in stock.

Can't say enough good things about this local business. Great garden design, lovely staff,…read morereasonable delivery, great selection. Will continue to use them for native plants

A great nursery come here for local plants and expert advice for your garden or next conservation…read moreproject. They're in the midst of expanding their greenhouse business so more to come soon. They're working to expand their propagation of local indigenous plants for wildlife habitats. Plenty of everything. Stuff you can't buy anywhere else. Shrubs, perennials, ground covers, trees and vines; all conservation landscaping plants. Go to www.southernbranchnursery.com for some great photos of what they do and what they offer. Open on Monday 8-3pm and Saturdays 9-1pm. I'm a bit biased but during my life I haven't met anyone else who cares more about what they do or has as much a passion for their work. I highly recommend you check this place out if this is something you're looking for.

A 5 star experience for a recent Mother's Day arrangement of flowers…read more There is no day like Mother's Day and making it special for Mom. So the idea of a permanent planted arrangement seemed like something perfect for the patio. McDonald's was contacted over the phone a week + out before Mother's Day. I worked with Patrice who emailed different ideas they could do from pots to plants etc. He was so passionate about his trade and left me even more excited that he alone would be the point. Ultimately hydrangeas was chosen as the plant with sweet potatoes. They had many pots to choose from, but a more neutral with a butterfly seemed perfect. The cost was $97. Patrice assured that the plant would be watered and ready for pick up days before Mother's Day. On Saturday I went to McDonald's and after locating Patrice he rolled the plant out. I must say I was overwhelmed with the size. It was huge and gorgeous! Patrice did a video of care instructions as he took ownership of seeing everything through. He also at no charge through in a ceramic tray to hep with transport, but also for any leakage of water with a weep hole at the bottom. The delivery was marvelous and enjoyed by Mom. I cannot say enough positive about this experience. Other staff assisted me and were helpful and enthusiastic about their job. You just don't see this in other big box places ole Lowes and Home Depot. McDonald's is a one stop locally owned since 1947 garden center. They can do it all and the visit is impressive to see the selections. Highly recommend.

What a great selection! Wide variety of flowers,herbs,veg,ect. Plenty of space to walk around even…read morethough it was getting busy for the event they have going on. And they do quiet a few so keep an eye out for those since the do child and adult events. It was well organized and set up and I just love the indoor area with the carnivorous and house plants.

I have used their services twice to delivery dirt and much and both times I have been very pleased…read morewith their service and prices. Their prices are reasonable as are their delivery charges. Also their phone person is very friendly and was able to tell me how much materials I needed for my project. Overall a great experience and at a reasonable price. Will definitely be using them for my gardening needed.

I recently dropped off three pieces of lawn equipment, two were ready within the week the last…read morepiece , an edger, they weren't able to find a part , but the work they did and other parts they replaced are stellar, I would definitely go there again

The best kept secret of the Century…read more It's Nov 12, 2016 and they just finished their 50% off end of the season sale at the designated plant outlet which is set up in the parking lot of Lancaster Farms at the intersection of Bridge Rd and Knotts Neck Rd (across from Shoulder's Hill) in Suffolk. They offered up great variety and spectacular deals. I did both my flower beds which had been completely stripped down (needed about 13 foundation plants). I purchased gardenias, abelia kaleidoscope plants, hawthorns, butterfly bush, burning bush, golden mop, several varieties of lorapetalum including purple diamond semi dwarf and the larger ruby, not to mention the 35+ pansies/violas (1.50 after 1/2 off) - all for less than $220. Are you kidding me? Please, don't change, end of the season blowout! Ever!!! If you missed it this year, pay attention next year - second week of November or so. Stalk them, if you have to...you won't regret it. I need to talk about customer service. I felt welcomed and not just tolerated like some places. Genuinely welcomed. Diane helped me 2 days in a row. I consider myself below novice. Novice negative. I had a few ideas after months of researching. I wanted certain color contrasts that would remain during Winter's gloom, certain textures, specific plants. I couldn't find what I wanted anywhere else. I also had some gaps I hadn't quite worked out yet. Diane really pulled it together for me. And there was also a gentleman who was so kind and helpful. I wish I could remember his name. I want to say Larry. Amazing staff. Can't beat the feel goods here. I discovered Diane is my neighbor. She did a drive by on her way home to check out my design and give me added boosts of confidence and suggestions in a truly neighborly fashion. Wow! Thank you. Let me tell you a little bit about the background: Lancaster Farms has been around since 1964. It's not a direct-to-customer model. They are a major distributor of top grade plants and trees to commercial, professional and retailers locally as well as Nationally. Their motto is 'If we don't grow it, we don't sell it'. (And, let me tell you their plants are healthy! Not like some places where you get 50% off because it's infested with some kind of rot or nearly dead.) Typically, you can't access a nursery of this magnitude as a consumer but they now offer the plant outlet at varying times of the year and you can order other items such as certain pre-selected types of trees online and pick them up at this location. Yes. Please. And Thank You. Amen. 10 star

DO NOT SHOP HERE! I spent over $1000 on trees and shrubs last November. One of the trees (a dwarf…read moremagnolia cost $160) did not do well 6 months later. The others did (all were in the same bed). Brought the sickly tree back for a replacement and they said tough luck!!! They do NOT stand behind their products. They offer NO gaurentee. Staff was rude. Buyer beware. I will never go back. Don't say you weren't warned. If you don't care if your investment dies and are made of money then go ahead. But every other nursery tries to compensate in some way for losses of their product. They offered nada. Nothing. Zip. Said I'm sh$t out of luck!

I've gotten materials here on multiple occasions. Great experience awesome support, great pricing…read moreand I was in and out very quickly.

This is my second delivery from Tri-City Materials, for the same kind of stone (River Rock). I…read morethought the first load was light, meaning that I didn't the full 2 yards I ordered and paid for. I mentioned this to the lady at the stone yard's ordering window, when I placed the second order. I also confirmed how many bucket scoops of each kind of bucket I could expect and took pictures of the buckets. When the driver arrived, the load looked to be 2 yards. However, when he proceeded to dump, I could tell that the load wasn't quite right, but figured I could work with it. This delivery was so filled with clay that I had to quadruple my work by loading the stone in the wheelbarrow and rinsing it several times, before placing it. I guess they made sure I got my 2 yards of material, even if the same amount of stone was the same as the first load. Overall, the ordering process was straight forward, the delivery came when they said it would, the driver was extremely courteous (he called me "Sir" a whole lot), and the cleaned stone was the proper size. I'll let you be the judge on if my assessment is accurate or inaccurate, based on the attached images. If possible, I would say you should try to be there when they are loading up, if you can swing it and coordinate it with them. My recommendation is Buyer Beware. UPDATE 14AUG2023 The is a re-post of the update I also made on my Google review. I contacted the company as requested. I said that the Load Master should have caught the heavy clay issue, especially since it would have likely required multiple buckets. I was told that the stone on rare occasions is not sufficiently cleaned before leaving the sourcing rock yard. The rep said that they also run the loader and that they agreed with me and would meet with whoever loaded mine to discuss. I got the genuine impression from the rep I talked to that this was an deviation from how they do business and somebody went off script. I received a refund for 1/2 of my order (they did this on their own with no prompting from me) ,and the process was straight forward and smooth. Based on the consideration I received and swiftness of action, I have changed my rating from 2 to 4 stars.

Great Store! However if your electronics purchases are over 30 days old, no refunds on your…read moredefective products. Think twice

I love this store they always have great things in stock and keep everything stocked. The shorter…read moreguy ( sorry i don't know his name) manager was a delight and helped me with boxes.