I have always had great service at this location. I got fed up with another location near me…read morebecause no one smiled or seemed like they enjoyed their job. So I started coming to this one about 3 years ago. Wonderful workers, always smiling, always pleasant, great service! Thank you!!!

Refused to hand-cancel my postcards. This is a required service of post offices and I've never had…read morea problem before. Now I have to go to a different post office willing to hand-cancel. Also did not have postcard stamps.

On my way dropping off my Christmas gifts for FHF, I decided to visit this post office as I figured…read moreit wouldn't be crowded. This PO is located inside of a store. There was one person in line in front of me. When it was my turn, the young man behind the counter greeted me with a smile. He was very courteous during our transaction. Also offering a lower price option when I wasn't paying attention to it. I shipped ground instead of priority. Same 3 day time frame, but it saved me $4. If on this side of town and if I need to make a PO run, this will definitely be my go-to location.

This is a convenient location if you just need to mail something real quick. The employees are…read morefriendly. They don't have a wide selection of forever stamps like the full size branches. If you're a stamp collector, this isn't the place for you.

The staff goes above and beyond to make sure customers are top priority. Friendly staff and…read moreatmosphere with efficient service.

Quick and convenient! They are always so friendly and helpful! There is nowhere else I will go for…read moremy my mailing and package needs!

I'm always able to get what I need taken care of. It helps to go to a full service location.read more

I've never had an issue with this location. The outside of the building is not well maintained and…read morecould use a little sprucing up. The employees seem alright. I haven't spent a lot of time here.

This is a pretty bad post office, which is disappointing because considering its location, size,…read moreand historical significance, it should theoretically serve as the model for all the post offices in the metropolitan area. I've come here many times to try and buy stamps, and I don't think there's been one (1) time where they've had a full sheet of stamps for me to buy. They either have a half-sheet, 2-3 individual stamps, or direct me to use the kiosk, which I don't like doing. Second, a lot of the times when I try to use the drive-up blue collection box, it's stuffed full to the point of being impossible to even put mail into it. Finally, and perhaps most frustratingly, I had to mail something off after work one day, and dropped it in the outside blue box at 4:58 p.m., just in time for them to come out and collect it. Well, because it was an important piece of mail, I waited in my car for about thirty (30) minutes to make sure that they were going to collect it, and nobody ever came out to pick it up. So, as a result, it's going to look like I did not mail it out in time, when in reality, I rushed to the post office to make sure I got it off in time. The only thing that saves this office from a one-star review is that as a big fan of both minimalist and brutalist architecture, I love the aesthetic of the building. At first glance, it looks kind of ugly, but it gradually grows on you, and has become a signature part of the city's skyline. I just wish that I could say the same about the quality of service. While this post office might be the most accessible to most people, I would try to find a different location, even if it's a little less convenient, if you're able.

Yesterday, my husband and I were out, and I had just finished purchasing a gift for a friend's…read morebirthday. While we were up the street from the post office, I figured I would go ahead and mail off the gift. Never been to this location, so I was thinking maybe the line wasn't long. I was wrong. Had me wondering if people sending off Christmas gifts already! I have to say even though it was full, the line moved pretty fast. As for the customer service, one of the employees who assisted me was rude. I said good morning and all I got was a stare and silence! I am assuming she was in a mood, so all I needed her to do was ship my package:) The place was functional, clean and organized from what I saw. Again, I am not a regular customer there, so I can't speak any further. Long story short, I completed my task, and I was on my way!

Fast, friendly, most welcoming post office I've ever visited. I never thought I'd enjoy the…read moreambiance of a post office, but their décor is awesome!

This is the place to go for your USPS needs. The owner Hugh and his very competent staff handle…read moreyour patronage cheerfully and efficiently. Compared to regular locations, this contract unit is a far superior operation...try it...you will love it!

I have to say that I'm surprised at the low rating for this location. While I've only been going…read morehere for two years now, the service provided is always very professional and top-notch. I primarily mail packages of all sizes from here but never had a problem getting what I needed from them to shop it off, and for it to be done safely. While yes, the lines can get long, every local post office is understaffed, so I'm over that. As long as there are two people on duty, that makes it workable. I will say the one time I did not wait in line, but went to the machine instead, I regretted it (long boring story) so I won't be making that mistake again!

Typically when I visit any post office, I rarely wait in line or deal with any personnel. Usually,…read moreI am just dropping off a package in the slot or using the kiosk. Nothing really to say aside from the kiosk has never shown me any attitude, so I'll keep using it!

I have given 3 stars as it's a mixed bag every time I go in here. Some of the counter staff and…read morevery friendly and helpful and some are just outright rude and extremely unprofessional. I visited recently and both times the same lady "helped" me, I asked a few questions and she seemed like I was totally bothering her, she even rolled her eyes at one point. I actually don't think she even knows she's doing it as when I asked was there an issue she seemed unphased like this was just a normal situation. I wish I could get the same guy every time I go in. But I'm really looking at trying to find another post office as this place is just unpleasant most of the time sadly. I did call the location recently and after waiting 45 minutes on hold I gave up trying. Quick update - since posting my review on the webpage for USPS I have had a call back from the manager of the location. She took my feedback seriously and was goingt work with the employee. I really appreciate them listening and taking the time to improve the service.

I can't say all of the front desk staff is unhelpful and unkind, but there is one lady there…read more(usually afternoons ~12pm) that is extremely condescending & unhelpful. From the start, she acts like it's an inconvenience that I'm even there and then if it's something she "can't" do, she immediately shuts you down and is extremely rude when giving other options. I don't like to leave bad reviews and I typically give people the benefit of the doubt, but this has happened now twice with her and I'm very disappointed. I try to use the self service kiosk when I can, but some things, I have to go to the front desk. If I have to do that, I will go to another post office, because both times I've been turned away saying there's nothing they can do or that id have a charge of $200 for a package that depop made the label for. Save your time & go to another one unless self service!

We went here for our passports. The service was good, the agent was able to explain the process to…read moreus and we made good time. Make sure you make an appointment ahead of time. It helps make the process smoother.

Greetings, Gaston Post Office Customers!…read more We're excited to announce that Gaston Post Office is under new management, and we're committed to providing you with excellent service. Our team is working hard to improve delivery times and enhance customer service. We value your feedback! A suggestion box will be available in our lobby for any ideas on how we can better serve you. Thank you for your support--we look forward to assisting with all your postal needs!