Cannot get a live person on the phone at this location. Phone rings until disconnected. Called…read moreseveral times and it's the same thing over and over.

USPS failed to deliver a package that was transferred to from amazon…read morewhen I was home all day

The staff goes above and beyond to make sure customers are top priority. Friendly staff and…read moreatmosphere with efficient service.

Quick and convenient! They are always so friendly and helpful! There is nowhere else I will go for…read moremy my mailing and package needs!

This seems like a serviceable enough Post Office. I've purchased stamps a few times here, and the…read morestaff is always kind, friendly, and efficient. It's also a great place to conveniently drop off mail from your car.

These employees at this post office are the laziest people I've ever had the displeasure of…read moremeeting. I can't even believe this location is still open. They are incompetent and rude. Hope this location closes.

I had to ship my wedding flowers to a company that was going to preserve my bouquet for me, which…read moreneeded to be expedited of course so the flowers wouldn't die. I paid almost $300 for OVERNIGHT shipping to ensure they would be there. I shipped them out Monday afternoon and its 1.5 hours until Thursday and the tracking says they are still in Columbia. I'm beyond livid. I paid $500 already to the company and now $300 for my flowers to be in a box for the past 4 days. I wrote all over the box "RUSH, PERISHABLE, WEDDING FLOWERS, FRAGILE, ^^ THIS SIDE UP ^^." The employee was already tilting the box and obviously didn't care what was inside. The website is complete shit and I can't even find an email to speak with someone about this. I will most likely have to purchase replacement flowers to get preserved now since mine are guaranteed to be wilted and dead from my wedding this past Saturday. Honestly a heartbreaking experience. UPS and FedEx were way more expensive for overnight shipping, but at this point I wish I would've went with them.

Came on a Saturday morning, noticed it is a self service post office. Very sure during certain…read morehours they have clerks to help those with their stuff. Went to the kiosk, had a little difficulty entering address and Apt number a few times until it got it correctly to be sent to NY. It is best to measure your box, since it ask for the length, width and depth. Overall, Ok experience, except for the address entry with apt number that kept giving an error. Advice: enter address & apt on same line and click to keep it that way and not correct it.

This is a pretty bad post office, which is disappointing because considering its location, size,…read moreand historical significance, it should theoretically serve as the model for all the post offices in the metropolitan area. I've come here many times to try and buy stamps, and I don't think there's been one (1) time where they've had a full sheet of stamps for me to buy. They either have a half-sheet, 2-3 individual stamps, or direct me to use the kiosk, which I don't like doing. Second, a lot of the times when I try to use the drive-up blue collection box, it's stuffed full to the point of being impossible to even put mail into it. Finally, and perhaps most frustratingly, I had to mail something off after work one day, and dropped it in the outside blue box at 4:58 p.m., just in time for them to come out and collect it. Well, because it was an important piece of mail, I waited in my car for about thirty (30) minutes to make sure that they were going to collect it, and nobody ever came out to pick it up. So, as a result, it's going to look like I did not mail it out in time, when in reality, I rushed to the post office to make sure I got it off in time. The only thing that saves this office from a one-star review is that as a big fan of both minimalist and brutalist architecture, I love the aesthetic of the building. At first glance, it looks kind of ugly, but it gradually grows on you, and has become a signature part of the city's skyline. I just wish that I could say the same about the quality of service. While this post office might be the most accessible to most people, I would try to find a different location, even if it's a little less convenient, if you're able.

The staff are friendly and kind to the customers it wasn't crowd. I got out the Post office and the…read morePost office was very clean. plus the outside was clean also . When I walk in the Post office while I was waiting in line they were really quick.

This location is open until 5:30 p.m. on weekdays and until 11:30 a.m. on Saturdays. There is an…read moreindoor drop box for packages, which is convenient if you arrive after hours and need to leave a shipment. However, the drop box is often full by Sunday. One ongoing issue is delayed package scanning. When packages are dropped off here, they are not always scanned promptly. In some cases, it has taken 3 to 5 days for a package to be scanned into the system, which should not happen. Additionally, mail hold requests are not consistently followed. Even when a formal hold is submitted, carriers do not always adhere to it. The carriers may still continue to deliver mail daily. I have been using this location for a long time, and it has had the same issues for many years. Other locations in the area seem more reliable.

Each time we have used this post office branch we have been treated well by the staff this time we…read morewill give a shout out to Roc who was patient with us and answered all of our questions. Thank you, sir!

We use Postal Express for the majority of our shipping needs and we utilize their PO Box service…read more Emily and her team are always pleasant and helpful. Not only can you ship from here but you can pick up a little healthy meal or snack and they have great printing services with quick turnaround.

Greeted upon entrance & extended friendly service. All I needed for a quick printing need, $1.50…read morefor the usage of the computer & 4 documents. In addition to retail shipping products, you can also picks up greeting cards. There's a small amount of PO Boxes & soon they will discontinue UPS drop off services.

During a year of transition, I needed a safe and reliable place to receive my mail and packages. I…read morealso needed an address that was stationary until I decided where I wanted to live in the world. I looked at 3 other UPS locations in Columbia before choosing this store. I was never disappointed. James, Store Manager Extraordinaire, keeps this place up to excellent standards. Throughout the year, each time I called from a different out-of-town location to inquire about my important documents/mail, he quickly boxed and shipped everything to me. On occasions when in town or close by, the location assisted with copies, mailing, printing, etc. Always under James exacting standards. My nomadic year after retirement was made easy knowing James had my mail issues in the bag. All UPS locations are NOT the same. Be sure to take your business here every time!!

I can ship packages from a number of locations in Columbia and this will not be one moving forward…read more Employee attitude is bad and this morning the guy behind the counter was obviously not wanting folks to come in. I understand having technical issues but don't be rude to us (more than me) and holler "read the sign"

Of all the cities in which I have lived and all of the Post Offices which I have used, the Chapin…read moreUS Post Office is by far the worst. Its counter workers are rude, inept, and worse than just not caring. With all of the mistakes and delayed deliveries of our mail, the Post Master and internal workers can be no better. Complaints filed locally, regionally, and nationally have made absolutely no difference. I've gotten a PO Box in a neighboring town just to avoid this Post Office as much as possible.

Poor management and very lmcompitene employees How does the…read morePostal Service hire these people. At one time they had to know how to read and pass a test. Who at the PO has passed any testing ?