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    United States Postal Service-

    2.6 (21 reviews)

    United States Postal Service- Post Offices Photos

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    Maria P.

    Located near Duvall Street and easily accessible with ample parking and nice air condition indoors. My experience was ok. As I walked in the middle of the day, super hot and humid and pleasant to be in air condition. I noticed there was a line of 8 people ahead of me. It is was quite a wait, I waited 15 minutes and there was nobody at the counter and finally someone had shown up. I had to leave, I asked locals in town why the post office has only one person at the counter and their response that's Key West. Long lines and 1 person. I guess when you have Island mentality and not rushing. Prior to getting in line, I looked for a stamp machine to avoid the line and stamp machine was down. I thought this added to the charm of the town. Word of warning! Go early during the day when there are no lines. Service; none, as I left. Organized and clean

    Luke L.

    Normally I don't really need to review about the U.S. Postal Office, but this one is a bit different ... This is probably the only post office in the U.S. where chickens are roaming EVERYWHERE and they are ALWAYS constantly crowing ... from morning to early afternoon. Feel free to approach these creatures and take pictures or selfie with them. Other than that, 15 minutes customer parking ONLY and the post office itself is business as usual.

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    1 year ago

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    8 months ago

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    9 years ago

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    10 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    15 years ago

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    7 years ago

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    13 years ago

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    8 years ago

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    14 years ago

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    9 years ago

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    6 years ago

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    12 years ago

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    12 years ago

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    11 years ago

    Horrible service. Very rude people working. Only one person helping when there is a huge line waiting

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    10 years ago

    I tried call the main number 305-294-9539 but no one answered 5 times on 5-6-2016 during normal business hours

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    14 years ago

    Understaffed, long lines, a place to avoid unless you have hours and hours to stand in line.

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    USPS

    USPS

    2.3(3 reviews)
    78.6 mi

    So much for the laid back vibe in Islamorada, FL! Apparently the employees at the Islamorada post…read moreoffice need a nap. Today I had the extremely unpleasant experience of visiting the Islamorada, Florida post office to renew my two young children's passports. (As my children both already had passports, I am calling it a renewal, though I completely understand that they treat it as a new passport application when the children are under sixteen.) After calling the two local post offices in the area that offer passport services the previous few days, and only getting a phone that just rings and rings with no answer, I decided to follow the instructions on the Islamorada post office website which stated that they offer walk-in passport applications from 3-4 pm Tuesday through Thursday. I then shuttled my whole family, husband and young kids, straight out of school, and arrived at circa 3:20 pm on 1/14/2025. Upon arrival at the post office, an employee met us in the front, and though he looked like he was just waking up from a nap, and did not seem to know that the website advertised walk-in appointments, he wasn't unpleasant. He went in the back to get a woman to assist me. A woman appeared and I informed her that I was there to renew my young children's passports. The woman snarkily responded that I cannot renew a child's passport, then barked at me asking if I had the forms filled out. I supplied everything needed, along with both children's passports. The woman then pulled out my son's birth certificate and said that it wasn't the original. I explained that the birth certificate was the one I received back from when I applied for his original passport, which was issued with no problem. Angry woman behind the counter then said, "She's a snippy one, isn't she?" Then another very disheveled man came out of the back and sneered at me, asking "Who sent that back to you?" as if I was a mentally deranged person. Then he proceeded to explain that they would have only sent me back what I had sent to them. I explained that when I applied for my son's first passport, we were in California, and that is what the U.S. State Department sent back to the Los Angeles processing center. Let me remind you here- the birth certificate was perfectly acceptable for my son's first passport application, and he has a passport issued based on this very same birth certificate. I then mentioned that I have worked for the U.S. government, so this is not my first rodeo, trying to lighten up the absurd situation in which I had suddenly found myself. The man then sneered angrily "If you know people in the State Department, then why don't you just call them to renew it?" I could feel his pure disgust for me practically coming off of his skin. Meanwhile the miserable woman behind the counter commented sarcastically, "We all know people in high places, don't we?" Completely baffled by this intense bitterness that I had somehow triggered by simply applying to renew my children's passports, I continued to hand over the paperwork needed to the angry woman, and she would then thrust the paperwork back at me and bark orders as to where to sign, rolling her eyes the entire time. My eleven-year-old son even noticed that she was rolling her eyes at me. Meanwhile, disheveled-management-guy skulked off to the back office again. You would have thought I was a child trafficker, the way I was treated. Actually, they probably treat child traffickers and shady people better than they treated me and my family. I went to the post office today to complete a bureaucratic paperwork exercise, of which I am very familiar. I did not deserve to be derided and disrespected. At the least, these two employees at the Islamorada, FL post office located at 82801 Overseas Highway, Islamorada, FL perhaps need to take a class or two in customer service. As someone who has served my country, these postal service workers may need to learn what 'service' means. We all have bad days, but this was completely uncalled for. I can honestly say that I have never been treated so badly or with so much disrespect, disdain and disgust than I was at the Islamorada, FL post office. This is unacceptable.

    Shame on you Islamorada Post Office. I made an appointment to get my grandson's passport. I…read morefollowed all the directions INCLUDING: IF THE PARENT IS UNABLE TO GO WITH THE CHILD TO APPLY FOR THE PASSPORT, THEN.... "A third party may apply for the child's passport with a Form DS-3053: "Statement of Consent" or a notarized statement from both parents/guardians giving that third party permission to apply for the child. The statement must include a photocopy of the parents/guardians' identification. When the statement is from only one parent/guardian, the third party must present evidence of sole custody of the consenting parent/guardian." I DID ALL THIS ^^^^ and the workers would not let me complete the application. Shame on them. From the get-go I was told that the passport agent was getting ready to leave. Did he not know he had an appointment? I drove 24 miles to the post office to complete this today. Then I was asked if I was the guardian. I explained how we followed all the directions on the government website. https://travel.state.gov/content/travel/en/passports/need-passport/under-16.html They just didn't want to work. SHAME ON YOU ISLAMORADA POSTAL WORKERS

    United States Postal Service- - postoffices - Updated May 2026

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