December 16, 2024 - During business hours today, they do not answer the phone at 850-939-0381. We…read morewere missing two pieces of mail on December 14, 2024 and no mail has been delivered on December 16, 2024 even though all the pieces showed up in the "USPS Informed Delivery" for both days. Joe O'Neil 6283 Calle De Hidalgo Navarre, FL 32566-8927 850-863-2726

Worst post office in the country. The mail carrier keeps driving in my yard ruining my grass, I…read morenicely asked the driver to not do it and it continues to happen. Made an IG complaint and it still happens

Convenient and full service post office with dependable days open and hours open. The attendants…read morewere helpful and provided several options that saved me money. Plenty of parking and easier to get in and out than any of the beach post offices on 30a.

Service was quick. I was glad to find this place near the coffeeshop I was at in Santa Rosa Beach…read moreto drop off my letters.

I'm not sure how a post office gets such bad reviews, it's a post office. It's clean, staffed as…read morewell as can be, they are hiring if you don't understand their staffing problem, they have PO Boxes and they'll mail your stuff. Guess it's what to expect from a post office.

One of the worst post offices I have ever visited. I am glad I don't live here. Totally…read moreunfriendly staff who seem to hate their job. They need a gratitude check as I am sure there are others who would love to take their place. Slow moving lines and the negative vibes in the air will not have me coming back. I'll drive to the next closest post office even if it is further away.

Booked a passport appointment online (because you can't call them.) for today, took our daughter…read moredown to the post office and were told there's no one available to do passports this week. Then why in the hell did your system state that there were appointments available. If you can't handle the job, let it go. Now, we may not get her passport in time. Called USPS on the only number available, on hold for 33 minutes only to be told, "that's just the way it is ma'am." Y'all suck. Remember; friendliness and courtesy work both ways.

I purchased a mini heat/air conditioner for my Motorhome from a company in China on June 25th…read more Seller said to allow 60 days to arrive, before August 26th. I was given a tracking number on July 3rd where it was sent to China customs. I reported on August 27th that I didn't receive it. USPS stated it was delivered in or around my mailbox on July 7th! Now there are no longer records to research. It's not possible that it was delivered on July 7th from China. where is it?

They don't even bother answering the phone. Don't open early enough to help with their screw ups.read more

Horrible service. Left 2 pieces of mail properly addressed, flag up, post office dropped off new…read moremail did not pick up the other mail

They need more people working here in opening hours helping customers. The store itself needs to be…read morecleaned. The trash bin was broken with a tacky handwritten sign. The one lady Priscilla was friendly but firm. She kept directing customers to use the kiosk. The costs for mailing is getting ridiculously high! My service request was a simple return, completed efficiently.

Mail carrier has left outgoing mail in the box at least three times. He seems to think he doesn't…read morehave to stop to get it if we're not receiving any mail that day.

I have a horror story with the Troy Alabama Post Office. Tried mailing cards to my daughter using…read morean express mail envelope. It was filled out correctly but the clerk was all bent out of shape that I was paying more for using the express envelope rather than the flat rate one. She said it was $28 for the flat rate envelop and $37 for the Express one. I said I did not care how much it was but she kept going on about it so I went and got the flat rate envelope and an address slip, sat down and filled it out and got back in line. While in line there was a tape dispenser on the table and I used it to seal the envelope since they frequently tear open before reaching destination. This time the lady said in a loud rude voice that I used the wring tape (express instead of priority) and the address slip was also had the same issue. I told her that was the only tape available and there were non priority address slips available either but she would not listen. She could have easily covered the tape with the correct tape and. marked thru "express" on the slip but I guess their minds don't think that way. Instead I am told I would have to do it again. I looked at the line and decided I had enough. There is a UPS store across the street so I left the Post Office and went there. Walking in the UPS Store I felt like the entire atmosphere changed. Instead of a long line of frustrated customers being service by two slow moving grumpy postal workers I was greeted by an empty line and three smiling professional workers ready to help me. I explained what I just went thru and the were attentive and not once did they interrupt me or speak in a rode and condescending way. I wound up with a cost of $40.02 and the clerk dug two pennies out of a drawer, making it an even $40. Its scheduled to be delivered in 3 days and I have much more confidence it will be delivered and on time than I would have with the post office. That makes the additional $12 worth every penny! In fact I will never use the post office again.

There is NEVER enough employees working the counter at this location. There is ALWAYS a wait! Nice…read moreemployees but slow service. Our mailman at our home off of Mountain Drive in Destin is AWESOME. He takes pride in his job and he's very friendly!

Do not ship anything to Destin through the USPS! The employees steal packages and claim they…read more"accidentally" delivered them to the wrong address, BEWARE!!!

Amazing little post office. They are always kind, nice and helpful…read more Hardly ever a line.

As post offices go, it doesn't get any better than the post office in Bagdad. The people that work…read morethere are friendly, quick, and helpful. I've never had to wait more than a couple of minutes to get to the counter, and most of the time I can walk straight up to the counter, because there is nobody in the place. I used to use the post office on the Bypass, since it is closer, but I save time and frustration by driving the couple of extra miles to visit the Bagdad office.

I went in at 2:15 on a Monday to send something by priority mail. There was no one in line. I was…read morein and out in about 5 minutes. Excellent service as usual!

This building is clean and well lit. It has the materials needed to meet your shipping and mailing…read moreneeds. They definitely need more help up front. On my visits it has just been one person. They have been really friendly, but the wait time is undesirable. The parking lot is a little tricky, and has a blind spot as you are trying to pull out. It's a do not enter sign that blocks your view. They should move it. I will keep using this location because it is close to where I'm staying