If I could give less than 1 star, I would. My son has been in this apartment on campus for months. They've delivered boxes, bills and junk mail, but after two weeks they send back a letter saying the unit is vacant. Really? A bunch of morons. This happened last semester too. How do you deliver some, but not all of the mail???? read more

The Champaign post office Distribution Center is ABSOLUTELY THE WORST on miss-sending packages to the wrong postal districts!!! I mean it...not once, not twice, not even three times have they messed up....this makes over 5 times for me! I called the post office in MOMENCE, IL to see if my package was there, and sure enough....my package is sitting there. What's amazing, the nice postal worker in Momence told me this is a daily thing with miss-sent packages from Champaign Il post office being sent to them. One time Champaign told me they were understaffed...POOR EXCUSE! DO YOUR JOB, AND DO IT CORRECTLY! It's not that hard, and doesn't take a genius to figure it out. You get paid a very decent wage.....Do your job correctly, earn your wage! read more

The white blond short hair-Laura, clerk #9, served date : 8:53 AM , 03/07/2022, very rude, should be fired. She is totally not qualified for this job at all. This senior lady made a mistake on the calculation of the postage to let me pay the extra fees I am not supposed to be obviously, maybe her math failed in elementary school? That is fine, I didn't complain on that because people will make mistakes, however, what her attitudes are totally unacceptable, it is her mistake to waste others' time, when I didn't have time to say anything yet, she began to keep saying, "it is your postage wasted my time, stop coming to this store, you should go to another store on the neil street." So arrogant, so impolite, if you are not satisfied, you go to another store at Neil street, don't come here, stop coming on Mattis store". I told her it is my rights to go to any store, you can't decide for me, it is your mistake to waste my time. complaining to me for your mistake and asked her manager and her name, I was refused, her ridiculous arrogant attitudes should let her be fired. It is a shame to have USPS employee like this kind of people. It is the customers' choice to go to any store, she can't decide for customers and this is not her personal owned store, either. Please fire this employee ASAP, I hope she could leave the position which she obviously didn't qualify for that. As far as I know, she used to have a lot of fights with the customers or did a terrified job on that. She even complained that it is my postage to waste her time and don't come to this store many times. I tried to be nice, however, what a shame, fire her, it is a cancer to leave her at USPS, zero star. To fire this clerk, she is notorious mean to the customers. TAKE A look at how UPS, Fedex handle the clerk's mistakes, to let the innocent customers not come to your USPS is a not smart choice. read more

I like this office - workers are very polite. English is my second language and I've never did some things like money order, for example, but those two nice women wich are working there were so patient and pleasant. If I need to use USPS servises I always go to this post office although I have another one close to my place. read more

The workers here are extremely friendly and efficient. We always have a nice chat whenever I come in. Also, there usually isn't a long line! The only thing missing from this USPS is a self service machine. read more

Terrible experience with this usps office. One lady is very nice and friendly. However the other one is really rude and mean. She made me feel so angry and upset, for what she said to me. Just an advice, when you go to here, try to find the lady with smile, not the one with yellow hair and always angry face read more

I used this post office to mail my mother her Mother's Day card and gift. They promptly lost it and have no idea where it's at. It's been almost a month since Mother's Day. I would advise going literally anywhere else for your shipping needs. read more

One of the stuff around sixty is such an asshole. I got one emergency package and I really need to mail it. The store close at 3:00 and I got there at 2:55. She just said no time for you and let me out. Totally a bitch. read more

The staff is nice but I went to go pick up my package that they refuse to drop off at the leasing off of my complex like UPS and FedEx does and they closed early at least 30 minutes before 6:00pm. No signs just come back the next day... very disappointed in them. If you say you are open until 6:00pm then stay open until then or update your hours on the website and your building. read more

on August 17th, I schedule a re-delivery for August 19th and they are not on time. I called and asked, and they just answered me like it is not their business. I told them how about I go and pick my packages up at the post office, and I asked if my packages are still there or they are on their way, and they said they don't know. I continued asking if I cancel my re-delivery online today, and I am going to pick them up tomorrow, will my packages still be at the post office. Guess what they answered to my questions, "I don't know". What a horrible customer services! They cut me off right after and literally are not helpful at all. read more

After years of dealing with USPS in Chicago, Champaign is like a breath of fresh air. I have been to the post office on Green a few times, and each visit has been a positive experience (well, as positive as mailing parcels can be). The people at the counter have been able to help me and they have been very nice. My only gripe is that they could use more employees working the counter when it gets busy. read more

One of the employees is just rude. Other than that you are getting a post office experience.

Too busy ot take the time to assist the walk up customers. Parking is ok.

The stars are for the convenient location near campus on Green Street, and because they do complete the transaction you need, accurately. They do seem to work as fast as they can given the amount of customers they have to serve. They are also well-stocked on any supplies you need. The building is more cheerful than the post office on Neil Street -- its newer and it has a larger parking lot. What needs to improve is the service. At least some of the employees who staff this post office are gruff and rude. They don't do much to make you feel like you're a valued customer, and they seem to like bossing people around, especially the poor international students who honestly don't know how to complete their postage transaction. The staff on Neil Street is much more helpful, friendly, and kind, even if the location is dingier. It might also be worth checking out the post offices on the east end of Urbana or in Savoy. I'll still visit the Green Street post office if its on the way and I just need to mail something simple, but I wouldn't want to do business with the Green Street post office regularly. Too much rudeness - its just not okay to treat people like that. read more