this post office really chopped. it smells like badussy and the service was bad and slow. the…read moreworkers were mean.

How do we give negative stars? Local phone is set to only ring, if you are placed on auto hold it…read morewill then hang up after a period of time. They accepted a package from Amazon to be delivered to us a week ago and the only note in tracking was that it wouldn't fit in the box. Nothing else. Typically everywhere else they then place it at your door. This dept. will not. They left no note, and no other comments. Today we received a note in tracking that they attempted to deliver at 3:45 AM and now we would have to come pick it up ourselves. This box of dog food has been on auto order for two years and only the two times it was sent through USPS did we have difficulties. If we wanted to come pick it up, it never would have been ordered through mail. We recently lived in a very large city where USPS had a horrible reputation and you would expect to be cursed at if looking for a package. I never thought this towns would equal that. Very sad.

Slow processing at this location. Use anything else but usps if possible. Do not recommendread more

SLOWEST USPS EVER. This place makes the DMV look like a fast food place. It's the longest line and…read morethere was only one person working the desk. I will definitely be avoiding this location in the future.

Very friendly and helpful staff. They process passport applications here and had us in and out…read morequickly.

The person who "helped" me was careless with my things. Shoving them into a box and taping up the…read moreboxes before I could even say "wait!!" My things ended up smashed in boxes without the tags taken off them, letters send with them and the handling I needed for these gifts I was sending! I was upset by the crude nature of the person behind the counter. Also, they put my items in boxes that cost more then the 'all in one' boxes that cost cheaply. I hadn't realized this until I'd left that I'd paid an extra 10 dollars in shipping. Better customer service is in need, and care for my items. Won't venture here again unless I'm in desperate need.

I doubt that the Wooded Acres location is an worse than the Untied States Postal service a whole…read more Many incidents of lost mail, mail retured to my address after months marked un deliverable though the address was absolutely correct. Several incidences of the Waco USPS making claims that an attempted delivery took place and a notice left when in fact. the item had NOT YET REACHED the area and no notice was left. Most recently, I attempted to prevent USPS from loosing a substantial check addressed locally. USPS claim that an attempt was made to deliver the item during hours when most people are at work, school etc. USPS CLAIMED that a message was left and made no further attempts. The intended recipient has NOT ATTEMPTED to pick the item up at the Wooded Acres location and probably dismissed it as a piece of junk mail The USPS is the primary contact that most people have with the United States Government. Like other government agencies, the employees get paid whether they do their jobs or not.

I'm told that this Post Office doesn't deliver locally held mail anymore. Have to drive to Hwy 6…read moreP.O. to pick up??? I live a mile from Hewitt P.O. and I have to drive 7 miles to receive my held mail, absolutely ludicrous. Hewitt addressed mail go to Dallas, then back to Waco, then sent to Hewitt for delivery, that really doesn't make sense!!

Update: We recently rented a P.O box from this location so…read morewe are going here a bit more. The staff here are great. The last time I went the postal guy was very nice and explained that he just put out the packages and gave me a general idea of when to arrive for them. He was very kind and even went and got them instead of sending me there. Very good employees at this one. Some post offices are so-so but I really enjoy coming to this location My first time talking to the employee in this post office. I was mailing a if it fits it ships package. First they did answer the phone. I went very early and was there about 10 minutes before opening but had to stay in the car instead of standing in the lobby since I can't stand a real long time yet. She answered the phone when I enquired about the operating hours. They opened promptly at 7:30. I don't usually ship these type packages. She was very helpful. I was grateful and thankful for her advice. Sometimes I think that the post office gets judged a bit harshly. In my experience some don't want to be helpful and others really do care about you. I would give five stars but I only have had a one time experience w an employee from here. The positive experience Does influence my desire to return though. Update: Had to mail a letter in a hurry and got some cheap envelopes but they had a hard time sealing closed. When I bought a stamp at the post office kudos for the lady saying yes to putting some tape on the envelope for me.

The Employee's at the Whitney Post Office are always helpful, efficent, and pleasant. I always…read moreenjoy my interactions with them.