I have tried for days to try to get through to someone (anyone)for help. Here in Corvallis Oregon they Have closed the ophthalmology department and my Dr Garmon quit. It's really like having no health care at all. Even the emergency rooms can't see you.Last year I had five broken ribs and couldn't get in for surgery. Due to that I lost all my iron and got very sick. It took months to get infusions, and only then because of the kindness of Dr Goldstein. All my regular doctor wants to know is my bone density a colonoscopy and a mammogram which I could care less about. All these tests somehow make money but don't help my health at all.I noticed that United healthcare is based in Minnesota I wonder are our health care funds going to Somalia. read more

United Healthcare Insurance is horrible, they deny prescriptions even on appeal then I switch to PacificSource and I get a letter saying I have a 2 year approval for my Ozempic that UHC suddenly stopped covering the month after Biden announced the $2000 cap on costs. After going off of my condition worsened and my doctor resubmitted a few months later ad they denied again and said no to appeal, the woman on the line told me to just have my doctor lie and say I am a diabetic when I was pre diabetic. I was so aggravated, I said you really think a doctor is going to risk his career to get around your horrible process when my A1c was in diabetic range considered acceptable for diabetic treatment. Horrible experience. PacificSource was started here in Eugene and is so much better, you speak with local people that care about you versus UHC that denies and declines. No wonder UHC stock has dropped 50% since all the denials came out after the horrible murder of the CEO read more

One of the worst insurance companies ever. Do not sign on with these folks if you have any other options. Terrible customer service. They deny coverage for everything then draw out the appeals process so that people give up their claims. They have been responsible for killing countless customers in their ruthless quest for profits. Run the other way. read more

I am a Senior living in Florence Oregon. I moved here in August, 2020, and started my United Healthcare Medicare Health Insurance in September, 2020. I have back problems, and go to a Chiropractor. After finding out that I couldn't find a Chiropractor within 50 miles of my location, even though they had two listed on their web-site (both were only practicing in Portland, OR), I e-mailed them via their web-site, and asked them what to do. Within 48 hours, a network advocate called me to let me know their process. She said, that due to the pandemic, I didn't have to be referred by a doctor. And, that because I had no in-network chiropractor within 30 miles of my location, that I could choose from one of the two chiropractors in the area and I would only pay my $20 co-payment, and that United Healthcare would pick up the rest of the bill. I might add that the office manager of the chiropractic office, also called and was given the green light to treat me. I went to the chiropractor five or six times, and diligently paid my $20 co-pay. Then in mid October, they started denying all my chiropractic claims. Angry doesn't even begin to cover how I felt. In early November, I filed an appeal with United Healthcare. And, I dumped them as my Insurance Provider, and signed up with Providence Healthcare Medicare. I might add that they have both chiropractors in Florence, Oregon, as in-network and a covered provider. To date, I have not heard one word from United HealthCare on my appeal. I tracked the letter and I know they got it. I will follow through on the appeal, but I don't expect them to pay. So, I am left with over $400 of chiropractic care bills. Based on my own experience, I consider this company to be one of the most unethical I have ever dealt with, and do not recommend them as a Medicare Healthcare Provider. If they so callously denied my chiropractic care, what other claims will they deny after giving permission for medical care. read more