Excellent customer service, especially dealing with the Helen, customer service representative. My…read moretitle is clean, always received it in a timely manner once it the title loan was paid in full (recurring customer, especially during the pandemic). The interest rate is standard, pay off more than the monthly amount, no problems. I have never experienced a negative issue with this office. All personnel provide quality service, especially Helen.

This place is horrible with customer service. I literally had documents notarized a month ago ,…read morecalled today to see if they except debit for notary was told yes. Sent my husband there to get notary done, who was using cash, and was turned away because they do not do notary? He called and told me, I told him to stay there and called myself. I asked what form of payment do u except for notary they said cash , I then said that's funny my husband is standing directly in front of you with CASH for notary and was denied service? She then hung up on me. Called back got Helen the great manager and she would not give me her store number last name or HR number? DONT TRUST THESE WEIRDOS

A couple of weeks ago we opened an account at Sun East in Boothwyn. Long but good story, the staff…read moreended up staying LONG after closing to serve us and a few others. They were all FANTASTIC! They had been short-staffed that day, but no matter - they were helpful and fun. By the time we were done, it felt as though we'd all been to a party! We've dealt with this branch before, and they've ALWAYS been helpful, engaged, and fun, while being completely professional at the same time. How great it would be if all businesses were this good! Thanks, Sun East!

Sun east went way downhill after covid. All staff in the Nottingham district need fired. Piss poor…read morestaff and customer service. They even caused me to lose my job because they took so long on processing a loan for me and I never got a response back from them. I got loans from them in the past without any issues. All I had to do was show proof I was working. All new staff makes up their own rules and I have had issues with them illegally taking money from my accounts to pay for paper statements while using online banking. Without my consent! So definitely illegal and they are lucky I didn't sue them. Here recently I applied for a loan. A small loan so I could keep my job. $2,500 is all I needed so I could repair the van i just bought. Needs a transmission and the van is what keeps me with a job. Unfortunately sun east needed way more info than what was necessary. So much that they also wanted info from my other credit union where I cash my checks since sun east wants to give me a bunch of bs cashing my checks. Who cares if you have a personal check or personal company check? A damn check is a check and shouldn't be held for any amount of days as long as you have an open account! They refused to cash any of my checks without the hassle. So I went to my other credit union to cash my checks. They don't care what kind of check it is. As long as you have an account with them they're gonna cash your check and send you on your way with a smile on your face. Not sun east! After covid I've been having more issues than I've ever had with any bank or credit union. So yes, all staff needs fired. Especially in the loan department. Thanks to sun east for taking such a long time, longer than need be to get a small loan that caused me to lose my job. So when I get what I have left on my loan I plan to close all accounts and I'll NEVER return to sun east. Hoping soon they close their doors for good and nobody in that place has a job for back-up. My true rating is a 0, but yelp won't do that unless you give at least 1 star. Smfh, go to hell sun east

I used to bank with them left because I heard they were stealing customers money & I haven't had…read moreany stolen. So I left before it happen to me. I went to a different a bank much better service. They never asked for my id only asked for it when I closed my accounts. They didn't seemed to care that I left. The young tellers were super nice. Other tellers didn't seem to care at all.

Worst bank ever I put a claim in so not only was it the sec maybe third time I have paid a bill and…read morehonestly don't understand how they can take money in half a sec but when they double charge my account it takes 5-10 then I'm told 1_3 then I'm told soon as it's done posting should fall off but yet I go to this bank and The lady gets smart as hell with my bf she doesn't understand why he's here well first off u work at a bank right sec off all the people being ripped off I want to make sure my money gets put back and the money u took twice the bill I paid said it was on Wells end not there's they only had one payment must been a glitch in automatic pay Wich whatever but really reason we stop is a1..we can 2... ur a bank right so isn't it ur job to be in charge off my money and were it goes and 3....this is why I cant understand this lady at this bank had such a huge attitude but yet ur in charge of my funds pathetic is what it is crazy even after all millionssssss people this bank ripped off I still stayed and this bank has the balls to talk to us like piece of crap on there shoes... wow that's funny because that money was my kids lunch money that money was my water bill money and that money just plain n simple was a mistake on someone's part not mine crazy so maybe u should spend less time copping attitudes and do ur job and find out why money magically gets taken twice instead of being sooooo concerned why u don't understand why we're here

Virtual wallet is confusing and so are the fees. The iPhone app has issues ALL THE TIME. Hours at…read morethe branch are very limited. If anyone knows of a better bank with simpler accounts, please tell me.

Radiance Services was a great experience. I'm a very busy individual but Caroline was able to…read moreaccommodate my very busy schedule and was able to expedite the work that I needed to get done. You are always treated like a VIP customer. Highly recommend !

From the owner: My mobile notary service is fully equipped to provide quick and convenient service. Notary services…read morecan be provided at a time and location of your choice. Evening and weekend hours are available. Hablo español.

To whom it may concern, I am writing to describe my…read moreexperience while applying for a Line of Credit from TD Bank. My Mortgage Loan Officer named Keisha Evens amazed me on 5/13/26 during the initial steps applying for the Home Equity Line of Credit. She described the general process and she responded in a timely way whenever I called. Her timely responses and knowledge increased my confidence. I received an Approval letter 5/29/26 related to my finances and was transferred to a Loan Processor. The next experience with the Loan Processor revealed a limited knowledge in every way. There was a loss of paperwork that was eventually found and a lack of knowledge relating to specific information requested. The secured portal did not allow an ability to upload faxed documents for the Consumer to view. It seemed Staff worked from home which might not be an issue had a link existed with the local bank to help, also. The lack of knowledge about required paperwork occurred more than once and delayed the overall process. I requested a call from the Supervisor about unanswered emails with no response. How frustrating! Summer and the 4th of July Holiday created additional delays. A big issue occurred with the Title Company name Service Link per Lorin Dale-Pierce. Service Link didn't know that property taxes and sewer bills were under the NCC property tax. Service Link implied an unpaid property tax of $0.02 existed per Loan Processor. It wasn't my property tax. I spoke with Mitch from NCC property/ sewer tax on 7/14/26 and resolved the mystery within a minute. My sewer bill of $0.02 was incorrectly paid to NCC earlier this year. I paid the bill 7/14/26 and faxed the receipt to TD bank with another delay determining acceptance. Next, there was a specific wording required for my Property Deed within my Living Trust. Coleen S, Paralegal clarified this wording, however TD did not agree with the wording and this delayed time. It would have been beneficial had TD provided the specific wording through a check list. Then, an issue developed requiring an Updated Property Deed and another week passed due to the July 4th Holiday. Gratefully, Coleen Spellman, Paralegal working with Elle Dahlgren Law LLC monitored the resolution of the Updated Deed's paperwork and sent the paperwork via email to TD as soon as it was available. In this customer's opinion, the process would improve with a checklist for the Loan Processors, knowledgable Supervisors to shadow Loan Processors, an improved accessibly secured portal for faxed documents being viewed enabling customers to follow. Using a Title Company that has knowledge related to Property taxes and Sewer bills would reduce confusion and unnecessary delays, too. In contrast, I applied for a TD Line of Credit 10 years ago and the process was seamless. Communication, knowledge and organization were exceptional. I closed on this experience July 22nd with Lorin Dale-Pierce working with James Curran Law. Her detailed review of the paperwork was exceptional. I received the signed and notarized documents within a week. I hope to increase customer awareness choosing their bank for a Line of Credit. This was an unsettling learning experience.

This is an average TD Bank location, which is to say they're quite good as far as service goes. The…read moreonly real disappointment is recently, they cut their evening hours and they now close at 7pm instead of 8pm. Which means I have less time to get to the bank after leaving work.

Here's a thoughtful and professional review you can write for Paula at Suneast Federal Credit…read moreUnion: --- Exceptional Service from Paula at Suneast Federal Credit Union I today I had the pleasure of working with teller Paula at Suneast Federal Credit Union, and I cannot express enough how kind, patient, and helpful she was. Paula took the time to answer all my questions thoroughly, ensuring I fully understood everything we discussed. Her attention to detail and genuine care made me feel truly heard and valued as a customer. I must also take a moment to reflect on a previous interaction I had with Paula, which unfortunately led to a negative review. It's clear now that it must have been an off day for her, as today's experience was nothing short of exceptional. Paula's professionalism, warmth, and dedication today have completely changed my perspective, and I sincerely hope all her days are more like this one. Paula is an asset to Suneast Federal Credit Union, and I highly commend her for her outstanding service. Thank you, Paula, for going above and beyond--it's employees like you who make banking experiences truly positive.

I had a car loan with Sun East since 2021. I never missed payments so I would get Skip-A-Pay…read moreoptions once a year around my birthday. My car was totaled in October of 2025. I had GAP coverage so I thought I was good, but I wasn't. I was never informed by Sun East, verbally or thru Disclosures, that in the unfortunate event of a total loss, that GAP insurance will not cover the Skip-A-Pay's that was offered due to good standing. Not only was my wife injured in the accident that she did not cause, we were forced to get another vehicle out of pocket, we have a new car note, and now we have additional payments for the Skip-A-Pay's that were out to the back of the loan. When i asked Assurant GAP Coverage, they stated they are responsible for the contractual deadline amount. Not the Skip-A-Pay's that were deferred. Sun East failed to disclose that factor. Now I have more debt and a negative impact on my credit score.

I just had the smoothest and most professional buying experience at Breneman Ford and it was well…read moreworth the hour and a half drive! The team of Hezekiah, Rich, and Angela made it so quick and simple that I will never go to another dealer! These guys are tops in the game and I highly recommend the team at Breneman Ford! Thanks again guys and I'll see you when I'm ready to buy another one!

I don't know when this dealership went under "new management", but it's an embarrassment for…read moreemployee's there to say this with sooo many issues! Too many incompetent workers, ESPECIALLY service advisors! This dealership had my vehicle for an entire week for the SAME ISSUE and supposedly this time, hoses leaked coolant that caused SAME ISSUE! I asked for pictures and to speak with the mechanic and/or technician, however, none of that happened! They kept giving me the run around, ignoring phone calls where I left messages and even an email that I sent! I was given excuse after excuse followed by lie after lie! If I didn't see nor smell coolant or any signs of a leaked hose, then I was supposed to me sent proof when I asked! I don't believe NOTHING that was told to me because they refused to send me proof! The service advisor that I spoke with was so nonchalant and she acted like there was a problem with me trying to get answers about my vehicle! I tried to get a response the entire time my vehicle was there and even afterwards. Of course since they lied and cheated me out of my money they ignored any questions I had after pickup! I was only able to get some type of explanation after making a complaint to customer relations. Even going there 2 weeks prior for an oil change before my vehicle was even towed there, they were having system issues! I asked about particular things and they were clueless. Front desk workers and other employers are NOT mechanics or technicians..... that's why I try to get direct answers from who worked on my vehicle! I will NEVER return to this dealership for any reason! This was your 3rd strike! And I will be making further complaints to those people/organizations that will take a much deeper dive into these incompetent employees and corrupt dealership!

After several calls and no response to any of my messages. Clear questionable customer service.read more

Karla was kind easy to communicate with even though we had a bit of time lapse with one of the…read morewitnesses. She was very professional and I would highly recommend her services to anyone.