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Crescent City, CA

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United Airlines

1.0 (1 review)

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14 years ago

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Contour Airlines

Contour Airlines

2.0(4 reviews)
0.2 mi

I'm sorry for not posting this review earlier. Back in March I was trying to fly out of Oakland on…read morecontour air . Security decided to make an example of me for training purposes. I am a senior citizen, with an amputation below my right knee. I was in a wheelchair at the time as I went through security. The Oakland airport officials that escorted me two of them kept telling the security people that I was about to miss my flight to no avail. I missed the flight this is on the first day of the coronavirus issues March 15th. I was going to have to sleep in the airport until the following evening. With my health conditions deteriorating I was extraordinarily concerned Contour airlines came through! The next thing I know they contour air had purchased a hotel for me across from the airport! They also had a car waiting for me outside the airport! The airport staff never left my side! This was not I repeat not normal service! This was extraordinary service! And all of my all 70 years, I had not experienced anything like this. My kudos go to the Oakland airport staff, as well as the people at contour who I will forever be in debt to.

I'm updating Contour Airline out of Oakland to the Del Norte Regional AirPort! For the past five…read moreyears I've been using this airline every two weeks for my business trip. It used to be very reliable but after the pandemic, this airline has gone downhill radically! I had unexpected cancellation almost every other time! Which means once a month it has a broken down schedule. All they have to do is to let the passengers know at least two hours before departure time so we can arrange for other travel options, instead they wait until the time of departure time and send out an email of cancellation. They rarely have anyone on the ground to speak to the irate passengers. It's probably the worst airline experience I've had for the past year.

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Contour Airlines - Crescent City airport terminal

Crescent City airport terminal

Contour Airlines - Very comfortable regional jet

Very comfortable regional jet

Contour Airlines - Airplane

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United Airlines - airlines - Updated October 2026

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