My family submitted our $55,000.00 draft and was offered 2 mobility vans with mechanical issues both issues occured the same day I drove off of their lot we signed and completed the purchase auto paperwork for the second vehicle, we did inform the auto sales we were not happy with the vehicle due to mechanical issues and wanted our draft back and they refused to return it, and pursue to continue with the vehicle that has issues. The ramp does not fold out and when you reach 70 mph the whole van shakes terribly. The purchase price is $55,000.00 we also got the banks legal team unfortunately united access mobility will not return our draft due to the purchase was completed, Mike who works there along with Chaz made my family feel we have no choice and settle with this mechanical issue vehicle this is not right at all, we completed the sale last week Tuesday 8/28/2023, and we were placed in 3 different loaners that we have to return and put in another loaner they have our check and my family don't even have a reliable vehicle and the van that we signed the sale for is in the shop and they refused to give my family another vehicle. I would not want any other family to go through what my family is currently going through. I will not refer nor suggest this company to anyone. This company don't deserve 1 . read more