I went in to order prom flowers. I was told they were only using one color roses for a corsage. No…read moreoption of any mix or different flowers. The only choice we were given was the ribbon. The service was rather rude as if we were wasting their time. This isn't the first experience I had with them, but it will definitely be my last. There are wonderful florists not far that have a better understanding of customer service.

Everyone was so nice and they did an awesome job creating a beautiful bouquet for my goddaughter.read more

I've always heard great things about Viviano and believed them to be the gold standard of florists…read more I decided to use them for my relative's funeral flowers and was disappointed to find wilted and dying flowers on the day of the visitation (1st pic) and they really didn't hold up for the funeral the next day (2nd pic). Not sure what happened, I don't think the flowers were properly embedded in the water source. It wasn't a horrific fail, but I expected more.

Highly recommend. Flowers are always beautiful and they last. Posting pictures of an arrangement I…read morereceived. One is the day I received it, the other is a week later. It's more beautiful than the day I got it. All I did was change the water every day. Their flowers are the freshest in the business.

Such compassionate people. I phoned at 7pm on THANKSGIVING; expecting to leave a message stating…read morehow I desperately need to have flowers delivered to my dearest octogenarian aunt for her Birthday Tomorrow. The owner actually answered the phone & politely asked how he could be of assistance. Unfortunately, he was not able to deliver to that remote location. So then this empathetic creature suggested a different florist only 1/2 mile from the delivery location. Gracious! Restoring my dwindling faith in humanity. Thank you!

My husband and I have looked to Jeri at Bowl & Bloom for years for our floral needs. She has done…read moresympathy / funeral flowers for us, as well as get-well-soon arrangements. Jeri is a pleasure to work with; she is pleasant, courteous, professional, helpful, and communicates in a clear and timely manner. She listens to your input, and, when possible, incorporates it into the arrangement. She always sends a photo, which I really appreciate. Her work is beautiful, as you can see from the attached photos. As well, I find her to be quite fair in her pricing. In general, I would say that she under-promises and over-delivers. I highly recommend Jeri / Bowl & Bloom!

I wanted to send a special token of appreciation to a friend and colleague of mine who resides near…read moreMacomb. I called in from California and a sweet lady took my call to answer all the questions I had about specific arrangements. She advised that I check out their website for some ideas and to my surprise -- there were beautiful arrangements displayed for just about every occasion. So much to choose from -- and all were so creative, elegant, and yet depicted specific personalities catered for various people and celebrations. I picked a specific one and prior to ordering, I confirmed which flowers were in season (or not). The nice florist shared that she would put together what I wanted and get as close to it as possible given what she had in the shop. I told her I wanted the arrangement exaggerated and loud. I absolutely loved the final product. And more importantly, the recipient loved it more! Ordering was easy via their online form. I specified my message, paid with a credit card, and the flowers were delivered on the same day. Check out the photos attached. Bravo, Bowl and Bloom! I will absolutely recommend this floral shop to all near and far.

A Special Touch Florist is amazing! They create beautiful arrangements and truly care about their…read morework. They did my wedding flowers and a birthday bouquet both were perfect. Highly recommend!

I tried to place an order on their website…read more I cancelled my order when they attempted to bill me an extra $20 for:  florist tip, driver tip, and processing fees.  Outrageous. I ordered from a different florist who isn't so greedy.

What a disappointment. I ordered a beautiful tropical arrangement, as pictured in the confirmation…read morebelow for a funeral. Receive a call saying they couldn't get any orchids, and sent a cheap carnation basket in it's place. How embarassing. I'll never use them again.

I have adored this place for YEARS but they really dropped the ball when I needed them most…read more My dear grandmother's wake was last Monday afternoon. I needed a very special arrangement for her so I stopped in here Saturday morning and showed a picture of which one I'd like to purchase and have delivered. I was politely told that they would try their best with what stock they had. No problem. After I took my first lap around the flowers at the funeral home on Monday, I realized that I hadn't seen my own arrangement. I took another lap and found one that looked somewhat similar but didn't think the price I paid for it matched the presentation. Come to find out, that was mine but I wished that it wasn't! The only way we were able to confirm that is the process of elimination through the cards in the other arrangements, being that my sympathy card somehow disappeared. The first thing my eyes were drawn to were the half eaten lilies in the center; most of the rest of them being cracked or bent. They charged for a tacky ribbon with single letters stapled to it, instead of a nice script. The arrangement itself was supposed to be sitting taller as well. Everything was just a mess! On the other hand, as I stated previously, I have been a loyal customer for years and have otherwise never had a problem. I feel it important to note that in the past, I always stopped in and put a bouquet together with the florist. Maybe that's the difference here? If someone isn't there to refuse a decaying flower, they just toss it in? I don't know. What I do know is that I'll never have flowers delivered from here again. Maybe I'll do another drive by some day.

As you can see the flowers on the website do not look like the flowers received. I will say that…read moreordering was simple and straightforward and delivery went without a hitch. I'm not sure if it's a brick and mortar store or website.

Flowers not delivered. Charged my Credit Card. Phone is disconnected! Do NOT use this company!read more

I called Viviano on Tuesday morning to see if they could deliver a flower arrangement to my…read moregrandfather who has been at Henry Ford Rochester for some time now. The woman on the phone was so kind and helpful. She ensured me they could get an arrangement to my grandfather that day. I bought a $50 holiday flower arrangement and figured it would be a smaller arrangement because of the price. It was delivered within just a couple of hours. My grandfather sent a picture of them and they are GORGEOUS! I seriously cannot believe they were a $50 arrangement because of how full and beautiful it was. Thank you so much!

Viviano did such an AMAZING job for my mom's funeral. They are so beautiful I can't stop crying…read more They delivered to the funeral home without any difficulties and knew exactly what we needed. I bought one of the "side pieces" to match what the funeral home provided with our service and they were breath taking. I spoke with Gigi and ordered over the phone. 10/10 would recommend. Having such beautiful flowers at the funeral made it so much more special and it was also comforting. Worth ever single penny.

Excellent store! Staff absolutely delightful! All sizes, clothing for everything! Prices go down…read moreon items after so many days

This store is amazing! Everything is well organized, the inventory is clean and well-maintained,…read moreand the owner is very kind and helpful. We live about 40 minutes away but we make the trip up to Funky Frog whenever we need something we think we can find at a resale store (or reserve through the Facebook posts they have - an incredibly helpful customer service option!).