I tried to place an order on their website. I cancelled my order when they attempted to bill me an extra $20 for:  florist tip, driver tip, and processing fees.  Outrageous. I ordered from a different florist who isn't so greedy. read more

A Special Touch Florist is amazing! They create beautiful arrangements and truly care about their work. They did my wedding flowers and a birthday bouquet both were perfect. Highly recommend! read more

A Special Touch Florist - Florists Near Me - Utica, Michigan

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I was so pleased with the ability to order a funeral arrangement from out of state, all online and while the shop was closed. The family spoke highly of the quality of the arrangement, and I would definitely trust A Special Touch with my business again! read more

I have not ordered flowers from them, but privately I received a gift from them. After calling the order to thank her, I soon realized that she was a caring, special kind of business owner. On that basis alone, I wouldn't hesitate recommending her business. read more

I forgot to order a plant for the funeral home so I went to this store when they opened at 9am Saturday and picked out a lovely looking plant arrangement and asked if they could deliver it within 2 hours. She asked if I wanted fresh cut flowers with it and I said yes. She asked if it was for a woman or man. She did not charge me extra for the fresh cut flowers. I didn't see it till I got to the funeral home and it was beautiful with an added bow! I will go back again when I need a flower arrangement. I forgot to take a photo of it. read more

Working with Sheri for all of my floral needs has been perfect. Sheri has a true gift with flowers and presentation. The flowers at my daughter's wedding were beautiful and flowers I have ordered for special occasions were perfect. A Special Touch Florist is the only place I will go for all of my floral needs. read more

I don't even know where to begin, A Special Touch Florist and my family met during the unfortunate passing of a relatives' eldest Sister and Father a few days before Christmas. Margaret (the owner), made us a beautiful and thoughtful arrangement at a moment's notice (mind you, my mother and I literally walked-in off the street having never met her previously). Fast forward, not even 2 weeks later, and my beloved Grandmother passed away. Margaret was given complete control to produce 8 arrangements for my Father and his siblings that literally brought us all to tears! This florist is simply NOTHING short of PHENOMENAL. Margaret's character, attention to detail and love for her craft can be seen in every arrangement that she prepared for us. Do other florists exist in the area, I'm sure they do, but I can assure you she puts her heart and soul into each arrangement as if it is for herself. Margaret (and team), thank you all for the wonderful work you did for my family during this tough time. God Bless you all and I hope everyone can see that there is a special place for small businesses in our communities, and it is the little things that they do that big box/online retailers cannot come close to matching. Best, Michael read more

A Special Touch Florist - Flower arrangement - Florists Near Me - Utica, Michigan

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I received a surprise bouquet from a friend and it is the biggest and most beautiful bouquet I have ever received. She and I both love purple and it is clear that this bouquet celebrates that fully even the vase is purple. The unique blend of flowers is so beautiful. You can tell they are all extremely fresh and arranged to last. I was impressed also by how the arrangement looks amazing from every angle with a different look from each. Most bouquets have a clear front and back. I am in awe and so ecstatic over this special gift. I can feel the care that went into making it. Thank you. read more

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A Special Touch Florist does beautiful arrangements and ensures you are 100% satisfied! I would highly recommend them for your floral needs.

Absolutely incredible customer service and gorgeous arrangements . In February I ordered an arrangement for a funeral and I was off on my dates by a week! When I noticed the mistake about 4 days later they had already known and took the initiative to hold off on my basket! Anywhere else your just an order number, here your a real person. We just ordered another arrangement for a funeral and again the flowers were stunning. Give these guys all your business! They deserve it . read more

Called from California for a quick delivery to Rochester Hills. This florist was outstanding with kind customer service, affordable arrangements, and a world class end product. My cousin, during a sad time in her life was greeted with a cheerful bouquet of pale pink roses, violet gerber daisies, hydrangeas, star gazer lilies, a sparkling white bow, and feathery lavender like vines, and twigs with delicate buds of pink flowers. All my favorites. Thank you so much ! read more

This is a great florist! We chose them for my mother's funeral. We had never bought flowers from them before. When we met with their staff person, we told them my mom's favorite colors and asked her to make what she thought would look good. The flowers arrived and were gorgeous. Their service was great and the price was good. We weren't disappointed and will use them again. read more

Just received the picture of the flowers I sent my friend. She cried so hard I almost couldn't understand her. The flowers A Special Touch made for her were beyond beautiful! I picked them because of previous reviews and pictures from their photos. I'm never expected such a gorgeous or large centerpiece. So glad I kept looking until I found them on Facebook. Job well done, A Special Touch, job well done! 16 days later still beautiful! read more

A Special Touch Florist - 16 days after delivered still beautiful! - Florists Near Me - Utica, Michigan

My husband and I cannot adequately express our thankfulness for the exceptionally beautiful job by A Special Touch Florist for our October 2018 wedding. The fall florals (bouquets, corsages, boutonnieres) captured the season so magically and received gushing feedback from our guests for their stunning elegance. The creatively crafted bows for the pews at church beautifully enhanced our wedding ceremony photos, and we now have memorable keepsakes and fall décor to use in our home. Margaret provided not only her expertise, but her guidance, support, creativity, kindness, and personal touches. Margaret, Barb, and Tammy are beyond deserving of big hugs and gratitude from us for very reasonably priced and elegant flowers and décor, and for working as a creative team to add expert, decorative touches to our special day :) Thank you, thank you, THANK YOU! read more

The owner Margaret was great to work with! Everyone at the shop did a wonderful job on my wedding flowers. Margaret knows her stuff. I told her my budget and what I wanted. She was able to give me a deal and she had some great ideas! I am just so pleased!! read more

update! So I used special touch again!! once again they did a fabulous Job!!!! I am so wow'd by Margaret's kindness, honesty, and AWESOME customer service! I will pay extra to have it delivered anywhere in MI! Thanks again you guys rock! read more

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I ordered an arrangement for a funeral, sent to the house. They did an amazing job! Out of state and sent it back home to where the funeral was held, delivery was perfect as well. Will post a photo soon. Great job would order from them again! Thank you! read more

Margaret went above and beyond to make my mother's funeral flowers utterly amazing. We were turned away by a nearby florist up the street because we arrived at closing time (they saw us park and locked their doors), but Margaret took my call at 5:03--and when I explained what we needed, she invited my father and me to come straight over. She treated us so compassionately and so fairly. Under circumstances where it would be easy to take advantage of people, she actually bent over backwards to be more than fair. She also bore with us as we changed our minds over and over, and even gave me her mobile number. I ended up texting her at 10pm when I changed my mind again--I wanted a heart arrangement. And she came through. Flowers were gorgeous, I know my mom loved them. And they made my father and me feel just a little bit better. Thank you, Margaret. read more

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I had an excellent experience at this florist. My girlfriend just started a new job as a bartender and I wanted to surprise her with a nice flower arrangement to place on her bar. I showed up with an empty mason jar and asked them to come up with something awesome. Well they did not disappoint. They came up with a wonderful little bouquet for her at a reasonable price. They helped pick out the flowers after asking me what she liked, trimmed the stems and made it a nice little surprise for her. This is a cool little shop and the people here are very helpful. read more

A Special Touch Florist - I showed up with an empty mason jar and asked them to make something nice for my girlfriend. This is their beautiful creation - Florists Near Me - Utica, Michigan

I just had to thank you so much for the magnificent job you did with with the flowers for my Mom's 100th birthday. You are an artist! I had a vision for what I wanted, but you exceeded to my expection. I can't thank you enough. You truly have a special gift! Nola read more

I was on a mad hunt for eucalyptus for a bridal shower and the ladies there today helped me out so much! They answered all of my eucalyptus questions, offered to store the plant for me, and were just super calming (that could have been the eucalyptus though). I really appreciated their help and guidance and will use them for future floral needs! read more

I called this florist in hopes that they would deliver to the hospital my sister was delivering her baby at since the hospital florist was closed due to COVID. I spoke directly to the owner, Margaret and she was awesome! Her professionalism made me feel comfortable purchasing flowers without even seeing them since I live out of town. I will definitely be purchasing more flowers from them. read more

A Special Touch Florist - Florists Near Me - Utica, Michigan

I ordered 3 arrangements for a funeral. Two of them I ordered on July 4th to be delivered July 5th and the third one I ordered July 5th to be delivered the same day. Not only were they all delivered on time, but they were bigger and better than I had expected. The florist called us about the third arrangement because they did not have some of the flowers for it. They wanted to replace them with better flowers and make the arrangement bigger. The customer service was exceptional and I cannot say enough about how beautiful the flowers were. I will buy from them again and I have already given their name and number out to others who ordered from other florists and were not happy with their flowers once they saw what A Special Touch Florist had done for me. read more

A Special Touch Florist truly lives up to their name! We live out of state and needed a florist for a dear relative that had passed. We wanted the flowers to be as special as our relative was. Upon searching the internet for a reputable florist in the area, A Special Touch was the first one that felt right. Not only were they professional, but also delivered a beautiful arrangement of flowers for our family in Savanah and we could not be more delighted! A week later, we had another dear relative pass away (they were husband and wife). This time, I knew who to call. We cannot express the comfort of knowing our order would be just as pleasing as the first time. Once again, the arrangement was just as amazing! Both arrangements matched our relatives' beautiful and loving personalities perfectly. We are so grateful to A Special Touch Florist for their professionalism and care they put into their service. Highly recommended! God bless this business. read more

A Special Touch Florist - Florists Near Me - Utica, Michigan

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Margaret and the women at Special Touch are kind and caring. Their arrangements are creative, affordable and beautiful! No matter what the occasion, I have always been very happy with the flowers and arrangements from there. Margaret bent over backwards for my daughter'a wedding for their bouquets and centerpieces. People raved about how gorgeous they all were! Thank you...A+ read more

I called from California to order an arrangement for our Uncles funeral service. I couldn't find ANY online service offering the banner across the arrangement that said UNCLE. Using a town florist for such a important event can be a risk from thousands of miles away. NOT THIS TIME!!! I had found a version of what I wanted and Tammy was kind enough to look up what we liked and assured me she could do it more masculine for our Uncle. It was emotional enough to be having to even make the call but to find a florist who was patient through my sobbing and offer to send pictures as soon as it was done to assure me our order did our Uncle justice was just the added touch. Tammy, I can not thank you enough. Your words of sympathy, your understand of how tough it is to be thousands of miles away at this time and most of all...your word that it would be "jaw dropping" and following through!!! Thank you read more

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I've been working with Margaret since I started buying flowers. Since my first high school homecoming buying a corsage for my date, Margaret has treated me with respect and kindness, and has given her expertise freely to help me make the best purchases for whatever budget I have. Every mother's day I buy my mom a bouquet from A Special Touch. They work within my budget and everything always looks beautiful. They put a personal touch into everything they produce. Last weekend Margaret and team provided the flower arrangements for my wedding, and they were absolutely beautiful. Margaret hand-delivered the arrangements, and is now hanging onto them, taking care of them for a week so we can use them again. I highly recommend working with A Special Touch! read more

Margaret and the rest of the floral designers at A Special Touch are the real deal. They do beautiful work at very reasonable prices. I have been buying flowers there for years and never had a bad experience. FYI to the public viewers. Unfortunately, disgruntled former employees are allowed to post negative, unsubstantiated reviews on Yelp and the business owner cannot refute them. I suggest you visit A Special Touch. After 5 minutes in the shop you will be impressed. read more

My Mother sent me flowers from A Special Touch. They are beautiful, great design for my special day. They still look great. I sure will be using this florist for my own orders too. read more

We do not live in the area. I needed to order sight unseen for my sister's birthday. Rather than using one of the national florist sites, I called them directly. The arrangement was perfect. read more

This florist was top notch, grade A, all the way. I stopped in to get flowers for my fiancé for her birthday. Margaret & Barbara were an absolute pleasure. Down to earth and took an interest as to why I was stopping in. Margaret put together a beautiful arrangement of exactly what I had in mind. By far the most pleasurable experience I've ever had purchasing flowers. I will not go to another florist, from here on out. I would recommend this business to anyone looking for simply an arrangement, to weddings. Keep it up, Margaret and Barbara! You are proof that care and customer service, are both still valued in today's consumer world. Thank you :) read more

They truly add a special touch to every arrangement! We ordered flowers for our daughters confirmation and we couldn't be more happy. They are so polite and very affordable. read more

Our family is so satisfied and pleased with the casket spray, yellow roses and even others who sent flowers for my mom's celebration of life ceremony from this florist. They did an exceptional job with top quality flowers, in our time of grief it was great to know they took care of us. Our family thanks you. read more

I called in the morning for a birthday bouquet for my mother. By noon a gigantic and beautiful display had been delivered. What more can you ask for? read more

This is a great establishment. Worked very hard to make me happy. And I was. Professional and fabulous.

The floral arrangement for my best friend's mother's funeral exceeded my expectations. They were beautiful and others commented that they were "over the top"! Thank you! The free delivery was a nice addition! Thanks again! read more

I ordered flowers this week fro, Special Touch and was very pleased. They were great people to work with and helped with suggestions. The flowers were beautifull with a lot of color and a Nascar Theme was used. The person called last night a nd asked were they came from as everyone remarked how nice they were. I am very pleased and will go there again. Also the price was very good. read more

First time using Utica Florist, and will definitely use again. When a problem occurred that was no fault of the florist, I was notified immediately. The florist stepped up and delivered an arraignment that was way above the original one I ordered. This florist goes the extra step to take care of it's customers and is the only florist I will use and recommend. Thank you Utica Florist for an arraignment that was beautiful, and that my wife loved!!! read more

Great cash and carry value, pleasant staff. Easy shop to stop at on the fly to select something nice.

I had a bad experience with a florist down the road so I just so happened to stumble into this shop and it was amazing! I was helped right away, she was very nice, and made me a beautiful bouquet up for my Mom. I will use her shop as my main florist from now on. I highly recommend A Special Touch! read more