Super impressed with the service and work I received last week at Mark's Auto Body. Beginning with…read moremy first contact- I emailed to find out about scheduling a repair through insurance and had a response from Shane within about 15 minutes. I had been dreading scheduling this and he made it so straightforward and simple. I dropped my car off on a Monday morning and my rental car was ready for me to borrow for the time my car was in the shop, the office was organized and clean and friendly. Three days later, as estimated, they called to say my car was finished and ready for pickup. The work they did to repair my minivan's rear bumper and lift gate from a rear end collision is flawless and they also repaired a side mirror for me (unrelated to the insurance work) at a super reasonable price. I was impressed that they also washed my car and vacuumed inside so it was all fresh and sparkling. Definitely recommend this shop, they made everything so easy and exceeded expectations in every way.

Thanks to MAB and especially Jeff for making this process so extremely easy!!! Being a woman I was…read moreworried there could be chance of being taken advantage of, but instead I was completely taken care of. Their customer service is amazing, their work is outstanding and the speediness of the entire job from start to finish was super quick. They had my car back to me after a day and a half of work and it look fantastic.

These guys are the real deal. They are honest, fair and straightforward, and you can talk to the…read moreowner who is a real mechanic, not just someone who fills out paperwork. Highly recommended.

They did a fantastic job on my Jeep Cherokee! It looks brand new. They do an amazing job…read morecommunicating through the whole process. I truly appreciate everything they did!

I have nothing to say but excellent things about Smith Rock Auto body shop, whom I've used several…read moretimes over the years for all of my auto body work. Their work is quality, and I dont mind driving from Redmond or Madras for their quality work! They've always performed the work I requested, and do a great job communicating with the insurance companies to give feedback and full explanations on why the estimates were what they amounted to. The front office ladies are prompt about communicating with me and letting me know where they're at in the repair process too. Forget where you live, get your car towed there for service you'll be happy with upon completion.

Smith Rock Auto Body recently painted my 2017 Tacoma to repair Toyota's notorious paint fading…read moreissue. It turned out great with additional applications of clear coat. A big thanks to Dave and Dewey, the painter, who did a phenomenal job.

If I could give a 0 or a negative, I would do so. This company pulled a significant bait and…read moreswitch. We brought in our Audi 2011 to repair minor body damage on the front of the car. We were quoted in the $5k range to get it fixed. Our insurance company agreed. Once Caliber Collision had the car in their shop, they said we needed to get the front headlight fixed which was an additional $1900 and that put us $200 over the limit to get the car totaled. BTW, Caliber Collision gets to decide what the car is worth, and they lowballed the comparables. They would not return our calls!!! and said we had to talk with our insurance company as they would not talk to us. Because our insurance company depended on Caliber Collision for the estimate, the car was totaled and we lost possession of our car as Oregon law will not allow a salvage vehicle title to be driven. This is VERY shady business. We had just had several things fixed on the Audi's engine (to the tune of $4500) and brand new tires put on (about $1200). Now Caliber Collision has a fantastically working Audi with very minor front damage and we don't have a car. **** DO NOT USE THESE PEOPLE. THEY ARE SHADY TO SAY THE LEAST!!!!!!!!! ******

I took my car there and they said it was too old to work on. Then the adjuster tells me they have a…read morelousy painter anyway and then after that he proceeds to write a low ball estimate because they are a approved place by my insurance company.Totally ridiculous.Stay far away from this place.

I am compelled to share the OUTSTANDING service that Rodney gives to each customer! He is…read moreKnowledgeable in his field of expertise and is extremely Professional. I have a new Hyundai Tucson that had some blemishes and damage and he did not fall short! He is honest, upfront and forthcoming. I highly recommend Automotive Aesthetics!

Rodney did a great job fixing the rip in my leather car seat. The repair looks great and the dye…read morematches perfectly. He also cleaned up all the other seats and they look like new! He was super easy to work with and very patient with my indecisiveness and my scheduling difficulties :). I highly recommend!

I want to give a huge thank you to Jen for being SO amazing, kind, and helpful! As a young woman…read morewalking into any type of car shop--whether it's a mechanic, tire shop, body shop, etc.--I've unfortunately experienced people trying to take advantage of me or sell me things I don't actually need. That was absolutely NOT my experience at Crash Champions in Bend. From the moment I walked in, Jen was incredibly friendly and genuinely wanted to make sure I wasn't paying for anything unless it was truly necessary. I had the option of taking a check from insurance or having my insurance work directly with the shop. The damage to my car was pretty minor, but still enough that you obviously don't want to be stuck paying out of pocket for it. Jen went above and beyond and even offered to have one of her guys come out and buff the scratches for me.She also gave me some great advice on what to do moving forward. It was such a refreshing experience to feel like someone was actually looking out for me rather than trying to make a sale. I'm so grateful for Jen's honesty, kindness, and willingness to help! I highly recommend Jen and the entire Crash Champions Bend team for any future body work. A+++ experience!

My insurance agent suggested that I get a quote form Crash Champions Collision Repair Fifth Street,…read moreRedmond OR. A woman came out to the parking lot, looked at my car, took some photographs, and told me that was all that she would do without an insurance claim number. I left feeling that this was a company that was not to be trusted. Three days later, I received an email with a low-ball quote that was insufficient in a number of areas. I immediately removed Crash Champions Collision Repair Fifth Street, Redmond OR from consideration for repairs to the crash damage on my car.

Very clean shop. Fast and professional collision repairs through insurance. They also do really…read moreimpressive custom painting and custom mods.

Took my car in and they had it for 5+ months he had to fire the mechanic because he did more…read moredamage to my car than what I took it in for. Once I got it back one day later I had to take it back because it wasn't working right. They said they fixed the leaks and problems to only have the car die one week later as I was driving to work. Had to have it towed (to another place this time) Another mechanic told me the work wasn't completed as Tim and Butch told me it was. When we called and told them the damage that was done they didn't offer to correct it or give us our money back. They took our money, Kept the car too long, and are dishonest. Basically they butchered my car!

Absolutely don't take your vehicle here. They installed my windshield with the gasket upside down…read morecausing it to break. Tried repeatedly to have them take care of the issue to no avail. They wouldn't even return my phone calls, had to stop in the shop repeatedly to try and catch Butch. Had Cascade auto glass replace it and then was told I would be reimbursed. Clearly this hasn't happened and we are back to the not returning calls game. Unfortunately now I'll just be taking them to small claims for the principal of the matter. Zero integrity with these guys, take your business elsewhere.

I really liked the way this business is run. I scheduled my truck for an overnight bed liner. They…read moreexplained their process. Gave me a courtesy call to remind me of my appointment. Dropped my truck off. I received a call in the morning confirming my truck was done. They did an excellent job. No overspray anywhere. They walked me through the completed job going overall they did. Great service at a great price.

I would highly recommend Interstate Coating and Linings. They are professional and fast.read more