Ordered a taxi at 7pm for 11:05pm a 6 seater for myself and my party including my 70 year old mother and father was informed yeah no problem. The problem with this firm started at 11:01pm when I was informed that they were running late by text. 11:05 I telephoned to progress chase taxi this firm said they would send a taxi when available. 11:15 I telephoned again to progress chase this firm said still no taxis I asked for 2 normal cars instead of 1 6 seater the person on the phone informed that a normal car was dropping off on Plessey Road and would be there shortly (around 5 mins from there to where I was) well at least some of us could get away. Phoned up 10 minutes later to be informed that they would send a taxi when they had 1 (been lied to when they said a car would be there to pick us up from Plessey Road) another 10mins passed and 2 people of my party had to phone their daughter to come and pick them up. Myself my elderly mother and father however walked home in the rain at 11:50. My best advice would be either avoid or get your walking shoes on read more