In February, I made a consultation for my son and was quoted a price for dental work to be done…read more After I agreed to the price, I made the appointment and he went back to have the work done. Once the work was completed the price was $272.00 more than what was quoted. I spoke with the billing department and explained what was quoted and what I agreed to pay. After several phone calls back and forth and checking with the Dr. they agreed to the price that was quoted. I was also told that they didn't accept my dental insurance because it was out of network and the work wasn't covered, therefore, I paid the (quoted) balance due in full. Today, I received a bill from them which showed that they billed my dental insurance the $272.00 and the insurance paid $177.60 with a balance due of $94.40. After speaking with the billing department again, they said that my son was over 18 years old and that he approved the work that was done. I explained that I was the one paying for it and I went with him to the consultation and approved the work, not him. They kept telling me that it was a 2 step process and that's why they charged me the extra money. I had to remind them again that I received a quoted price from the Dr. and if it was going to be more money than what was quoted, they should have included it in the initial quote. Today after going through this ordeal again, they said they would credit my account the $94.40 but still received $177.60 from my insurance which was more than what was agreed upon. Make sure when receiving a quote it's for all the work that needs to be done not just the first step.

Been using chestnut dental for almost 20 years since I was a little kid. Have had to go back…read moreseveral times this year to deal with some dental work. Dr. Blattman is great, as is the rest of the office staff. Very patient, always answers my questions and puts my mind at ease, considering the dentist can be a chore for a lot of people this kind of approach is what I look for in someone taking care of my teeth.

My family have been going to this place many years for our dental services. Overall our experience…read morewas good, the place is very clean, staff are friendly and what we appreciated the most is the convenience service if offers from adult to pediatrics dental practices. They even extended the operation hour to later evening to accomodate people who work during the day . But I have noticed the billing and charging of our insurance seems always been a hiccup. Many years we have been receiving medical billing statement mailed to us with amount we don't think is correct, after making phone calls to their billing office, we were told it's just an estimate cost not final charge, so I was always confused why they have to send the statement to us at the first place, not only it's time consuming but also caused confusion to patients. Recently I have to order night guard , I checked with the dentist and was told it will be cover up to 75 % percent by insurance. Upon receiving the product, I went to make the payment at front end receptionist without thorough checking I was asked to pay a lot higher than what I was told. I asked the receptionist to double check, within few seconds she confirmed I was right and charge me less, I was shocked and confused about the process of charging patients there, shouldn't more cautious be exercised like my case? what if I forget or didn't remind her to double checked then I will end up overpaying. So thinking I should get this message across and hopefully see the improvement in this area from now on! Thanks for taking time to read this long review!

Been going here since I was little for both for the dentist and orthodontist. The best!read more

My daughter had great care and answered all of our questions Really appreciate the care and…read moreattention.

The BEST for kids. Perfect place to get them started at the dentist. My kids are no longer dreading…read morethe dentist. The staff here is amazing! Highly recommend

The staff was very friendly and helpful. They were very efficient and lean with how they operated…read moreduring this pandemic. They took my temperature at the door, everyone was wearing masks and the place was very clean. I felt very safe. The entire staff, especially the doctor, explained everything from my diagnosis, to my treatment, and aftercare. Their work was very thorough. They have gained a new patient for life! I highly recommend Chestnut Hill Dental!!!

corporate crooks and horrible service. charged me twice for cancelled appt. called 26 hours notice…read moreand still charged me 100.00 for 2 missed appts. they said its 48 hour notice. that is bull. it is 24 hour notice. then they said they will credit me 50.00 but still have to pay the other half. crooks dont go there. they also make appts without your permission. watch out.

The entire family recently switched dentists and I cannot say enough great things about Dr Russ and…read morethe entire practice. Each person in the office is professional, capable, flexible and kind. Dr Russ is an amazing dentist and the work we have had done so far has been outstanding.

I've been coming here for about a decade now give or take. I had bounced around a few dentists for…read morea few years until I was happy. I couldn't be happier & I'll be here until she retires. Highly recommend to everyone. I'm a knuckle head & break my teeth more regularly than a normal person due to sports & lifestyle & she's always done an amazing job fixing me right up. I don't know why I was compelled to write this review after all this time, but here I am.

Customer service. I felt I was being over charged and charged services I did not really needread more

Dr. Shale and his staff are excellent! If you are looking for a clean, comfortable dental practice…read morethat is not pushy/shisty, this is your place!

The best dentist I have EVER been to- and that says a lot (given that I have had a number of dental…read moreprocedures for a tooth gone rogue) Dr. Velyvis embodies expertise, confidence, professionalism, and kindness and I trust him with my dental concerns. Unlike other dental offices where they try to push for aggressive procedures or unnecessary testing/treatments/imaging, he really thinks through your issue and takes things in a stepwise manner. I know there are a ton of dentists in the Boston area- but this office is one of the best. I would recommend him highly for any root canal, root surgery procedures. OR if you need a second opinion. I feel the practice is honest, and thorough. The office is beautiful and although it's a little far if you are coming from Boston or Cambridge, it is totally totally worth it. They also take insurance.

I had a root canal procedure with Dr. Corliss-- two visits-- one in the Wellesley office and one in…read morethe Lexington office. Dr. Corliss was excellent. He explained everything to me and was very patient and caring answering my questions. He made the procedure as painless as possible, which I appreciated very much. The office staff in both locations were kind and friendly, and any time I called someone answered the phone. Most importantly, all the pain is gone from my tooth! I am grateful I was in such good hands.

The absolute KINDEST humans working in this office. Dr. Peterson treated me with such care, and…read morewent the extra mile to make sure I felt seen and comfortable. Thank you. I would recommend chestnut hill endodontics to anyone who wants quality care. I am very thankful

Wow he was the most Amazing Endodontist I've ever been to I wish I lived in Boston. He fit me in…read moretook such amazing care of me. Was so kind and caring. Gentle I never felt a thing. So calm and explained everything he was doing every step of the way. I appreciate and would highly recommend him to anyone. I don't even have any pain or discomfort after and I've had a lot of root canals. Thank you again for taking such good care of me. I'm from California and he accommodated me so fast and efficiently. The front desk girl was amazing also so sweet and kind. Explained everything.

Dr. Ahmed and Dr. Abdel.... are really nice and knowledgeable, and they have patience when you just…read moredon't know how to explain what's wrong . The place it's nice and clean, no pain at all, they assist you with the insurance and guide you to the process and best program to follow that fits your need and budget. Zuly is always nice and happy . Totally recommended

I visited for my 6 month dental cleaning after moving to the area. This was my first time seeing…read morethis new dentist, and it was horrific. To begin, they moved my appointment multiple times until finally, I could come in on 2/15/25. When I arrived, they did the usual cleaning and exam. The doctor who had looked at my teeth told me several things that didn't feel right: - I need to remove my baby tooth eventually - I have 4 cavities that need fillings - I need a crown on my back tooth. What is interesting is that, I have been going to the dentist my whole life. I have never been told I need a crown (that the calcium was not built right as a baby and therefore needed a crown) or that my baby tooth would need to be removed. I have known I have a baby tooth for my whole adult life. It's genetic, and I have never had a dentist tell me that it will need to be removed eventually. In addition to showing me all of my "cavities" on a little tv screen with a camera, I was also encouraged to buy $22 fluoride toothpaste, and that I need Invisalign. I immediately switched back to my previous dentist.

I love my dentist! Dr. Granovsky is the best. The most qualified the most brilliant the most…read moreempathetic dentist on the planet. Catherine and Paulina are also wonderful. And let's noj forget Gary Granovsky therapy dog.

Amazing Dr.Granovsky. No pain. Excellent stuff Today I had…read more4 crowns replaced Very long and tidies work ,but doctor and her assistant made me feel comfortable and painless. Love this practice