.89 for ice! Who charges that for ice!! Rip off. Never will come here ever!! The lady thought it was a joke and funny!! Must be hurting for money!! read more

I am simply shocked at the dishonesty displayed by the manager of this 76, whose name is Nick. My girlfriend and I visit Jamul regularly, and this was a convenient spot that we would stop at when we're in town. We're there about 5 times a year, and probably stop at the gas station 3 or 4 times each time we visit. Our friends and family who live in Jamul visit regularly as well. **Not anymore.** Just after Christmas, we were gassing up to head back to Nevada. I made a mistake and didn't remove the gas pump from the car before we started to drive off. Stupid, I know, but it happens more than you might think. I wanted to be honest about it, so I went in and let the attendant know. He immediately seemed flustered, and asked that we wait for him to come out, so we did. He seemed frantic and explained to us that this had just happened the other day and the people took off. He said he got in trouble for that, so now he was advised to take insurance information if it happened again. We were reluctant, but cooperative nonetheless. The attendant took pictures of my girlfriends ID and insurance with his personal cell phone, which I found extremely off putting. He never asked for our names or contact information, and actually refused to take our numbers. I took several pictures before we left, just to be safe, and to show that no real damage had been done to the pump or the hose. Luckily, the gas station was equipped with quick release hoses, because this does happen more than you might think. The next day our insurance called and said the gas station put in a claim for $300. I worked at a gas station for several years, and I can tell you they pay nowhere near that amount to reconnect the hose. Especially when there is zero damage. I believe the charge is $85.00, but even so, I'd prefer to pay either small amount personally and not claim it on our insurance. I tried to reach the manager to discuss, and every single person I spoke with was rude. As if asking for the manager is against the rules or something. I kept getting told "he's not here" and "call back later". After a full week of this runaround, I got fed up and asked them to have the manager to call me. He did less than an hour later, and I'm still shocked at how dishonest he was with me. I explained what happened and let him know I thought $300 was excessive. He gave me a lot of circular talk about "California is different" trying to justify the charge, and didn't seem to understand the fact that I'd prefer to pay privately instead of using my insurance. I asked why he didn't try to work with us first, and then he started outright lying. He said that when it happened, that the attendant asked us to pay $300 and that we refused. That is an absolute lie. The attendant specifically told us he had no idea what would happen or what the charge would be. He actually apologized to us, which I found very nice, since it was in no way his fault. I mentioned the picture that was taken, and Nick said that the attendant never took pictures of anyone's ID or insurance. Really? How'd you get the information then? I told him that wasn't true, and he could not have cared less. He then tried to say that we sat and argued with the attendant, and that he knew this because he was on the phone the entire time. That NEVER happened. The attendant never called anyone while we were there, and we were more than pleasant with him. I mean, he didn't do anything wrong, I was the one who messed up. I told Nick that he was lying, and he simply hung up. That's right. When confronted with his own dishonesty, he shut down completely. I called back and offered to pay whatever he wanted to resolve the issue by phone, just to be done with it, and he said "we only take cash". Really, Nick? Like I mentioned, we visit regularly, and we have a lot of family in the area. I will be sure that everyone I know NEVER visits this place ever again. I don't mind the fact that you want to charge us for the mistake, that should be evident by the fact that I took responsibility by alerting your staff of what happened. We could've just taken off, but I chose to be honest. Accusing me of refusing to pay or arguing with your attendant is total garbage. It simply isn't true. Do yourself a favor and avoid this rip off artist. Based on the reviews, it seems like their auto shop has similar issues with honesty. No good deed goes unpunished I guess. Thanks, Nick! read more

What a bunch of dirtbags! These "mechanics" gave me a quote of $290 to flush the radiator and add new coolant, that's right, I said flush and add new coolant. That's for a Civic, not a Bugatti Veyron. Bottom line- avoid these scumbags like the plague. read more

I have been taking my BMW to this car wash for aprox 3 years. On 10-22-11. The car wash malfunctioned causing damage to my car, It rocked my car back and forth, scared us to death My 8 year old daughter was in the car..Something metal rit my rim over and over again. The attendant Thomas motioned for me to back out now. Causing even more damage. The owner Mike came out told him to hand wash my car. Went back and spoke with the owner Mike. He denied everything. He said his car wash does not have metal in it.and that it did not do any damage to my car. Liar Liar. Pants on fire !!!! My back was hurt, my car was damaged (1,700.00) by his carwash. And he still charges me for the wash and then he denies all responsibility. What a piece of work Mike is. Stay clear of this car wash. It could be very dangerous !!!!! I now have an attorney helping me DEAL with Mike........ read more

If I could give a negative rating - I would! This is my first post ever on yelp! On my way to work from Jamul in the morning. Noticed I was almost out of fuel. So stopped at this gas station. Have been here two times before but did not deal with anybody. Fueled at the pump. This time: First pump, would not take my card and said go see cashier. The car in front of me was leaving so I pulled up to that pump. Second pump, Swiped my card, did the process, put the nozzle in, pulled the trigger.... Nothing. Messed with it - tried again... Nothing. Tried again and than one more time. Went into the store to see if they could reset the pump or find out if broken. Older gentlemen came to the counter before I could tell the lady what I wanted..... He said, "you need to put it in farther" and started to walk out the door. So I followed... when he realized we were walking side by side he turned and went down the ramp so he would not be walking with me. Met him over at the pump and he repeated "You need to put it in farther". Never once did he acknowledge my presence, look in my direction or give any kind of a greeting. He "PUT IT IN FARTHER" and NOTHNIG!!!! Tried again and again..... Nothing. He went to the back side of the pump... messed around and came back - tried it again and NOTHING! He signaled to the lady in the store to restart. Messed with it and nothing. One more time and the numbers"8888" popped up and than disappeared. Isn't that the international sign for your pump is ready to go? So I said - there it goes - it should work now. He did not acknowledge me or what I said. He put the nozzle in, it worked, he turned and WALKED AWAY!!! Never said yes you are right, apologized, no customer service comment of any kind. He did not even say "Kiss my Ass". I am a 56 year old Caucasian lady who has worked since the age of ten and he was a middle eastern gentlemen. I WILL NEVER GO BACK TO THAT GAS STATION...... EVER!!!!!!! I may not be hot shit in a Dixie cup but I was REALLY treated like COLD POOP on a platter. Thanks for listening. read more