I love Dean Bank. Small town Bank that my husband and I used for years before he passed. The people…read morethere have always been very friendly and helpful. Never made me feel rushed, which is why I changed to Dean Bank several years ago. I wouldn't want to go anywhere else.

I have been banking with Dean since 1997. I recently took a job in RI so the bellingham office is…read morethe best fit for me. I Love the staff, the friendliness and willing to try to help in any situation. During these tough times it is nice to have someone on your side. Thank you Bellingham Branch for all you do!

Had the best experience getting my mortgage through Milford Federal. They have competitive rates…read moreand low closing costs. Sherice was truly a pleasure to work with.

From the owner: Founded in 1887, Milford Federal Bank offers a full line of services to the community, including…read moreall types of savings accounts and certificates, checking accounts, home mortgages and consumer loans. We specialize in owner-occupied home mortgages and remain committed to offering good, sound financial products to residents in Massachusetts, Rhode Island, and Northern Connecticut. Milford Federal's history of exceptional customer service makes us one of the area's most popular banks.

Ron is the best and we are very lucky to have him as the mortgage officer. Always patient, kind,…read moreand responsive. Got us a very low rate. Highly recommend!

Ron has helped me buy several homes over the past 10 years…read more I couldn't imagine working with anyone else. Caring, knowledgeable and very responsive

Bank of America branch closes and these guys raise their ATM fees to $4.00 per transaction. What a…read morejoke. Even though my bank reimburses me for fees, I will not be back.

We used Dean bank for a residential mortgage. First we spoke with the broker Tina who was very…read morepolite and answered all the questions she could. I asked some follow up questions via email, in which she requested with other information. She failed to tell us that she would be leaving that evening for a 4-day weekend and left no colleague to contact in her place. We should have known by this first poor experience that it would not be a good match and selected another bank. But we proceed. We had an accepted offer on a house. Dean Bank's security and transfer of information is incredibly antiquated and leaves you open to breach of information. If you value your privacy, you'd have to do everything in person on paper. Slow and antiquated is how I would describe each and every exchange. I had to be on their backs, almost daily, asking if certain things were done and if they needed any additional information. They made us miss our mortgage commitment and almost lost the entire deal because they didn't know they hadn't received the appraisal. The same appraisal I had asked about approximately 7 times prior to mortgage commitment. Day of closing was fine. Mortgage statements looks like they are fresh off the typewriter, with very little information other than you owe XXXX. Using their website and online banking feels like a throwback to 1998. There are many things that you cannot do, you must go in or call. You have to call the office to reset your password. You can also send them a message, but it takes them D A Y S to respond to anything. I look forward to the day we can refinance and leave Dean Bank in the dust, where it likes to be. Everyone I have spoken too has been very nice. BUT they are not equipped to handle business in today's world. If you have a rotary phone, still pay all your bills by mail, and like going into the bank for every single task then DEAN is definitely your bank.

Their customer service department takes forever to resolve any issues you may have the way your…read moremonies are handled. They tell you they will "make every effort to provide a response to your inquiry as promptly as possible. In any event, we will do so within the time limit required by law." In the meantime, I worry and stress about my credit rating being affected by these delays and my money not being handled properly.

Terrible service. No tellers ever in the building. ATM never works and has long lines consistently…read moredue to no tellers. Go in today and the ATM isnt even in use. Definitely switching banks