I can't say enough about the amazing people that work at Charles River Bank in Medway. I have had…read morethis bank since it first opened in Medway, and I have never had better customer service! These people really care about you. When they say neighborhood bank....I can tell you, the people that work there treat you like family. From Matthew P. in personal banking, to Kim P. in mortgage loans, these folks really do go the extra mile. And they are truly happy to do so. When you call the bank, you get a real person that answers the phone, and they quickly help you with anything you need. No recordings, no bouncing you around from department to department, real people that know you. Everyone in the bank makes you feel welcome. So, if you want a great neighborhood bank to place your money, or for any of your banking needs, you will not find better than the Charles River Bank!! Thank you to all of you at CRB that has made my banking experience the best it can be!

Nancy at the Mendon office does a great Job. Very pleasant, knowledgeable and goes out of her way…read moreto make you happy

Great bank, very clean inside. Tiffany the branch manager is the best!! Highly recommend BCSB :-)read more

This is a fantastic place to do business. The people who work here are so far beyond helpful, I…read morecan't believe I am reviewing a bank! As a small business, I get their (free) check scanner and so I do not have to leave the desk to make that deposit. Savings accounts earn interest. (whoa! lol) One reason they call it FREEdom bank is free from those horrid bank charges. They just have different business model, and it is sooo consumer friendly. Check 'em out! And oh! ...dog biscuits at the drive-thru when you have to make those cash deposits!!

We were looking for a notary and they were very welcoming even though it's not our regular bank…read more Thank you for taking us quickly. I would recommend them if you are looking for a local bank!

This bank is amazing. The true definition of a hometown bank where all the employees are warm and…read morewelcoming. My wife and I have been customers for a little over a year and any issues we have had have been taken care of quickly and with a smile. Tammy, Liz and the rest of the crew are the best around.

I went to the church green center the other day and was greeted by Yara. She said hello so excited…read moreto see me and addressed me by my first name I felt so special. I have always felt welcomed at this facility. They have always welcomed me and made me feel comfortable. They're a very professional staff , but Yara I had not seen her for a while and it was great to see her. She really does complete the team over at church green at Taunton center. her smile is so contagious

Not a big fan of this credit union, there are better to do business with that's for sure. We are…read moretied with the New Bedford branch for some things and it's a hit or miss depending on who's working. Definitely have had some unprofessional encounters and phone calls.

Very happy with BSB, now Bluestone Bank. The local branches have made adjustments to make the drive…read morethru with full service. Much of the transactions previously required to walk ins branch, can be facilitated now in the drive through. Great team as well

I am a new small business owner. I am so grateful to have a banking team that looks out for me…read more Olivia Cameron (Senior Universal Banker) went above and beyond with the assistance of Justin Jeffrey (AVP) to help me find the best solution for my business banking needs. I would highly recommend working with this team!

Great community bank. People have always been responsive and have great customer service and…read morebanking skills. Competitive rates on everything.

Absolutely, thrilled with this credit union. I have always been a fan of a credit union since I was…read moreyoung. Since there were none close enough to me to have an account with - made it hard for me to enjoy using their services. This particular one, this branch, is AWESOME! They have the nicest ppl working as tellers and desk personnel. Completely recommend them for others, you wouldn't be led wrong by choosing them...

Just refinanced my vehicle at GFCU and the process was great. I applied for my loan using the…read moreonline application on the website, emailed the necessary documents and signed all loan documents with ESign and got a great rate. The entire process was completed within a few hours. Very fast and efficient. if you are looking to refinance your vehicle, I highly recommend GoldmarkFCU. Thank you.

I want to take a moment to thank Despina Patel and Shaina Reardon for their consistent,…read moreprofessional communication with their clients! They are outstanding in all their follow up, making sure all their clients have the best insurance options in their portfolio's! Thanks Despina and Shaina, so appreciate working with you and C&S Insurance! Best regards, Doug Mercer

TLDR: Joe Babcock & Diane Doyle will overcharge you unless you force them not to…read more I'm a seasoned sales executive by trade, and this was so disgusting after shopping around, I actually carved out time to do this. I increased my auto coverage in early 2025 for a job that required higher driving premiums. When that job changed, I no longer needed the extra coverage. Joe Babcock told me my rate could not legally be lowered. That was false. After escalating, Diane Doyle gave me a lower rate proving it could have been reduced all along. Then she turned around and defended Joe as a "good salesman." He seriously needs coaching or a good smack if this was intentional. I was paying $215+/month for a 2011 Lexus ES350 simply because no one volunteered to lower it. If you're a C&S customer, review your rate. Demand a re-quote. Make them justify every dollar. And to C&S leadership: if you need help training your amateur sales reps on honesty and pricing transparency, I'm available. Check your rate, because they won't.