He made me feel at ease, very patient and knowledgeable…read more He was wonderful throughout the whole process and answered all my questions, told me everything about the procedure over 15 mins, and was very caring. His patient's best interests at heart, i look forward to my next appointment with him.

Such a nice and personable doctor...but do not recommend for liposuction. Doctor was more concerned…read morewith keeping the room cool for his own comfort than adjusting temperature for the shivering patient. At intervals the procedure was extremely painful, so clearly not enough pain meds were administered. Final result? Permanent lumpy ridges and hollowed out areas. So wish I had gone to a plastic surgeon instead.

Horrible interpersonal interactions, all about money, evil person who cares nothing for people. I…read morehad six nurses tell me to do a formal complaint but I did not. Family and friends were so angry with what happened to me. Now it has been 17 years and I have been encouraged to write a tell all book. Trauma was endured and unnecessary treatment. I have since spoken to others who can tell similar stories to share. So glad I only had this one experience with him. Dr. Harley Phillip Mackoff is all about income.

I can't say enough good things about Dr. Mackoff. I have had a lot of bad doctors through the…read moreyears and he has consistently been absolutely excellent. He is a wonderful Doctor who I trust very much. I strongly recommend Dr. Mackoff.

Dr. J was so kind and thorough with me. He took his time to get my history as well as family…read morehistory. I found him pleasant, considerate, professional and kind. I left with a follow up appointment in a 2 months.

Outstanding podiatrist! I had a very painful issue with my foot that another doctor was unable to…read moreresolve. I had a consult with Dr. Russell and he treated my foot right then. I healed within a couple days and am pain-free for the first time in months! I am now seeing Dr Russell to get orthotics. He took his time going over my x-rays and explaining everything to me. Dr. Russell is qualified, experienced, knowledgeable, caring and truly lovely to deal with. I am so happy I found him and have referred family and friends to him. Thank you Dr. Russell! You are amazing! ~Lesa K.

Excellent Doctor. Has been mine since he took over the practice - 25 years ago (or more). I feel…read morevery lucky to have had him as my primary care physician. Broke my spine a few years ago during the pandemic and was given quality of care and he referred me to the top spinal surgeons and neurosurgeons. Again I feel very fortunate to have him as my primary care physician. Staff and practice is run professionally. He is very detail oriented and client care is always his first priority.

Excellent empathic doctor. Explains things in detail, doesn't rush you out the door, doesn't judge…read more He has been my doctor for over 25 years. I moved to New Westminster and still will only see him in Vancouver. Sometimes its hard getting through on phone but definately worth the wait. Staff are very professional and stoic which is usually misinterpreted as rude or abrupt. Don't take it personal.

Rude and unhelpful, didn't look into my history or understand my situation, just repeats that…read moresurgery is difficult and complicated with no explanation.

I saw this doctor last year and he was rude and gave me a completely wrong diagnosis. I ended up…read morebeing admitted into hospital with pneumonia when he told me my symptoms were because my acid reflux medication had changed my body chemistry. WRONG!! I tried to ask him a question ad he actually put his hand up in front of my face stopping me from talking, I was stunned by his behaviour and would never see him again.

Their patient care is fine, but reception/customer service is abysmal. It takes weeks for doctors…read moreto respond to patient emails. Mine told me (just today, after months of struggling with this) to call instead if I had urgent questions or concerns (and, thank goodness, because with HRT things that aren't working need to be corrected ASAP), but reception is consistently rude -- I often feel like I'm inconveniencing them when I have basic needs or questions -- and they literally just hung up on me while I was still speaking. I'm finding a new provider.

I booked an appointment with this clinic for naturopathic treatment with Dr.Chan based from all the…read moregood reviews - I got an appointment two months later than when I called, but I was okay with it due to covid-19 and all the medical processes taking time. However, a week before my scheduled appointment, I received a call and was charged for $50 for a missed appointment! I still have the email, and a voice message on my phone stating the original time that I had booked in advance two months ago. My partner was shocked too since he was there when I called the office to book the appointment originally and remembers it being scheduled. The appointment they "claimed I booked" was on a day I was scheduled to be away from Vancouver, so I would have never booked that time - their receptionist wrongly scheduled me for an appointment in their system and then charged me for their error. No where on their website does it state that you will be charged $50 for "missed appointments" i.e. scheduling errors by Integrative's staff. Terrible service and a disorganized reception that resulted in hidden fees for an error on their part. Stay away and go with an naturopath office that knows how to use a calendar.

It seems like only disgruntled people have taken the time to write on here so I need to set the…read morerecord straight...I just had my baby in March 2015 with this midwife group and I can't praise them enough. I felt so comfortable and supported with all three midwives. The midwives were respectful of all my decisions and remained unbiased. I chose to deliver in a hospital and had an epidural. I highly recommend going with these midwives. They spend so much time with you in your appointments, come to your house when you are in labour, and the postpartum care in amazing. 10 out of 10 experience

If you are wondering about why these reviews are so disjointed, perhaps I can help spread some…read morelight! The clinic changed hands a few years ago and the entire operation (both midwives and staff) has changed. I went to Pacific Midwifery before and after the transition, so I have a unique perspective. Half way through my first pregnancy, in mid-2013, I was a patient at Pacific and ended up getting "bounced" and sent to another practice. My experience at Pacific prior to the transfer was less than stellar. After the transfer, I ended up with a pair of midwives who were amazing. Hedieh was one of the two. When I became pregnant again in late-2015 I learned Hedieh (who I love) had moved to Pacific (oh no)! I decided my relationship with Hedieh trumped my prior bad experience with the clinic, so I decided to go back. I'm so glad I did. The new staff is wonderful. The space is beautiful. And Hedieh herself is a gem. She is extremely experienced, and it shows in everything she does. The pre- and post- natal care I received from her with both babies was phenomenal and I cried after my last discharge appointment :) In short, I highly recommend her, and I can't speak for the rest of the practice personally, it sounds like people are really happy. They have a lactation consultant, binders full of resources, and a lending library (and I think they might even have prenatal courses in the clinic now). If you are still deciding between an OB, GP, or midwife, one of the things I didn't realize would be so different was post-partum care. The post-partum care you get with a midwife (at least in my experience) is the gold standard, for both baby and for mom. It's pretty special to have someone looking out for you in that period.