Do not schedule an appointment any later than 8pm, Becca does not check the requests. Website needs updated with that issue. If you call in to check on your request from the night before she will be short with you at first and after she hangs up she will proceed to talk about it openly with customers and other staff. My sister had called to confirm her appointment since I realized the problem, upon hanging up Becca proceeded to talk to the other customers and staff about the issue and how can someone place an appointment that late after close, and so on. She did not realize that I was related to the girl that had just called and was making a big deal out of something little. All she had to say is that she could not schedule the appointment because it was requested to late and move on. This place lacks professionalism. After I asked the next stylist if I would be charged for not going through with my appointment since it wasn't confirmed Becca got real quiet almost whispering at that point. I walked out because I feel that a business should not conduct themselves in that manner. Treat your customers with respect regardless of who is around you. Not walk in friendly. read more