Hands down the easiest car buying experience I've ever had. Highline Wholesale treated me like…read morefamily from start to finish. Everything was transparent, no sales pressure, and they even matched my trade-in offer from another dealership. The process was quick, the fees were way lower than big dealerships, and the whole experience just felt easy. I'll be sending everyone I know their way. Shout out to Eric and Wayne!

Bought a 2005 Silverado with 246,000 miles, as-is. I knew a truck that age would need work, and I…read morewant to be fair: the buying process was genuinely easy. No pressure, everyone was friendly, and I never felt like I couldn't walk away no questions asked. And some of the blame is on me, because I've been wanting a truck for some time now, and went into this a little impatient and excited to get my first truck, so I could've inspected it better and asked more questions. My issue is transparency. I was told the check engine light was on for an O2 sensor. When I scanned it at home there were four codes, two of them were for the O2 sensor, the other two were for something else, knock sensor and an evap system pressure sensor, and that could've been a misunderstanding, and they lumped them all together as O2 sensor codes. My ride back home was over 40 minutes, and the transmission slipped right before i got home, and had to pull over and restart the truck to make it back home. Looking it over in my driveway afterward, I found a rear main seal leak, transmission fluid on the dip stick that was brown and smelled burnt, and one tire that was a different brand with noticeably more tread than the other three, which made the truck shake at highway speed. Also when I started heading back home I realized the gas tank was basically on empty. I called, and they were willing to talk and did seem like they wanted to help. They said they test drove it multiple times and spoke with the previous owner, and that nobody had transmission issues. As-is means as-is, i didn't even call to try and get a transmission out of them, more so in hopes that the previous owner, potentially rebuilt the transmission under warranty or something like that. What would've made this a five star deal for me would've been some transparency on the issues, and I'm not saying that they said it was a perfect truck, more so I don't think its too much to ask for what's currently wrong with it that doesn't require a mechanic to look at it (rear main seal leak, all the actual codes, the tire tread difference, transmission dip stick fluid condition, full tank of gas). At a little over $7,000 out the door, I'd have still bought this truck knowing all of it -- just at a different price if i could, and the transmission didn't slip on the test drive or anything like that, but as mentioned the trans dip stick would've told me its on the way out, and unfortunately i didn't bother to check before purchasing. Instead it's parked until I can afford a transmission. If you aren't confident diagnosing a vehicle yourself, pay a mechanic to inspect anything you buy here as-is. And also to be fair, I'm sure buying new here with a warranty is good.

we came to visit Vince to buy a. 2014 Toyota 4runner , after spending the weekend going from…read moredealership to dealership looking at really badly kept and over priced 4Runners , it was an absolute joy to find Tri Star and get a really perfect 4Runner for possibly the lowest price in all of Tennessee . the test drive was great and Vince made the paperwork so easy . please save yourselves the stress and give Vince a call ! his inventory is very clean and detailed , nothing shabby broken or bent . all Quality .

I owned a VW store for over 25 years and was 2nd in the Nation in customer satisfaction , so I have…read moresome experience with Dealerships. My service was handled perfectly, they did what I asked and handled all aspects well. I will use them I. The future for service when needed and I recommend them.

Just NO Would not recommend. The whole experience felt like a scam to me. Prices were outrageous,…read morethe service was frustrating, and I left feeling like they cared more about getting as much money as possible than actually helping the customer. I'll take my business elsewhere. Get a second opinion before approving anything expensive here.

Found and purchased a 2018 ES350 Lexus which I had been looking for for awhile. I was wanting a…read morelow mileage,one owner and no accidents ,and I got one. After purchasing the car and learning how to take care of a Lexus/Toyota I asked other owners and looked on net. The answer was " Lexpro of Franklin. That was good since I live there. All three times I have had it their shop,they have done great work and done on time plus they used Totota/Lexus parts and fluids. I had my granddaughter bring her Rav-4 to them for work and again,great and on time. One other thing,the good folks in the office are extremely helpful along with John the main man. Once the warranty runs out on my wife's 21 RX,Lexpro will be seeing it.

Honest. Reliable. Fair price. Knowledgeable. Works mostly on Toyota and Lexus vehicles. My goto…read moremechanics.

Easy Service Accomplished…read more I had issues getting my rivian R1S serviced in Atlanta and since I live between Nashville and Atlanta I thought I'd give this location a try. They gave me a rental and got the warranty repair taken care of. Now my alignment is taken care of so hopefully the car won't eat more tires. The only down side was that when I made the appointment they said I could buy my own tires and have them put in at the service time, but the manager said they wouldn't do it if we didn't buy 4 tires from them for over $2,000...... So I'll get them on elsewhere. .

Mike is amazing - had a dealer tell me I needed several items replaced at an extraordinary price…read moreand Mike shot me straight. Anything I need going forward will be at Franklin Automotive S&R!

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

Took my '94 Ford Bronco to get a new exhaust system towards the end of April, so a bit late on the…read morereview-- my bad! But hey, that just means I've let this marinate for a while and honestly you're getting a thorough review, right? These guys do great work, and I am *very* happy. My Bronco sounds really nice. Both Sam and Michael are fantastic employees. I'd say it's pretty hard finding an auto shop that you can trust and who aren't trying to get every penny from you. These guys are great. I appreciate how they don't try and pressure you to get unnecessary things done. Solid. I also really like how they text you the inspection details about your vehicle and include photos within the profile. I have never had that done before, so that was a pleasant surprise. Will definitely be taking my vehicle back to them for future upgrades and work, once I am able! Really living my Dolly Parton 9-5 over here. Okay anyways. 5/5 stars on Yelp. Would and will recommend to a friend.

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

I have submitted requests for information through Cargurus.com, directly on the website, and via…read morevoicemail (they do not answer at any time of day). All this over the course of two weeks, with no response. Not sure if they're even still in business at this point, or if they just don't want business.