We popped in to the Nike Factory outlet. It is huge, very clean. It was not busy while we were…read morethere. My BF needed a pair of sneakers, and he is a hardcore Nike wearer. He found a pair he loved, they fit perfect. We thought they were on sale for 79.00. Marked down from 179.00. We were happy. When we made it the register they were actually 49.00. We also qualified for a 15% discount, due to my app and points. I guess I bought the grandkids some Nike items online, and they give credit in their store. In the end, they were 44.00. Can't beat that. We were in and out, in 30 min. For my BF that's successful shopping. Quick, painless, and happy with his purchase. The staff at the Register were very friendly, and kept the line moving. My only suggestion would be to have more folks on the floor. We had questions, and couldn't get them answered. I ended up having to get the info from the app. I don't like working that hard for in store shopping. If I'm in the actual store, I want attention. I even had to locate and measure his feet myself. We wanted to know his exact size because our online shoe purchases have not worked out. That part was annoying. Worth checking out for deals, love the clean store. Not happy with the lack of employees on the floor.

In this review I would like to mention their customer service. They were super nice and super…read morehelpful in the in the young lady you helped wasn't lead lazy at all. She went back and searched and search for the right size for the shoes I needed until she eventually found them. And this is the reason why they get four stars, so why not five stars? The previous sales person I approached and asked for the shoe just told me we don't have decides and that was it. I didn't even think to ask someone else assuming it is what it is. So glad I did ask I'm so happy I got the shoes I want it. Big storeWith lots of shoes and great pricing.

It was a bit of a drive for me, but well worth the time…read more The selection and the value coupled with the service made the drive with it. Bottom line up front.....I was very pleased with the service provided and the value I got with my purchases. I'd totally recommend this store.

Was going to make a purchase until I heard the manager (grey haired female) make a rude comment…read moreabout my 14 month old doing his excited screech. ‍ will make a purchase elsewhere.

Store pick up was perfect. There is always a huge selection of clearance stuff to find last minutes…read morethings for people

The employees are so rude! They ignore you and are clueless/ no common sense !i do not suggest…read moregoing here. You are better off saving your money and time and going to another shoe store!!!

Stay away from this place. My wife wanted to do something nice for my bday. Buy me an NFL jersey…read more Opened it to find it's a cheap knockoff from China. My wife doesn't know the difference. I asked her for the receipt, so I could return it. She tells me "they told me they have a no return policy". She paid $90 for a jersey I could've ordered myself for $39.50 online. Are you kidding me? It's a rip-off joint.

(Though some may find this review humorous, I promise you I am not even slightly exaggerating when…read moreI describe my experience.) This store is an absolute joke. They try to cram way too much stuff into the small store, and the items that occupy this small space are extremely overpriced for the quality of what you're getting. You could easily find the same or better items online for a different price (which I did later on). When I first walked into the store I was met by a young-ish looking girl who screamed "HELLO!", despite me only being a few feet away from her, before resuming her conversation about 'baby-mama's' with a young man that was obviously disinterested. When I asked for assistance in finding several items on my Christmas list, the same girl had as much sports knowledge as I did (which is not very much, if not less) and began to give me attitude because I didn't know the jersey number of the player I was looking for. It wasn't until an older man came over that I was finally able to find several items I came looking for. In summary; the young-ish girl was a nightmare to me, and seemingly to the other employees as well, the store was packed beyond capacity with overpriced items, and the only redeeming quality I found was that the older man was polite and knowledgeable. If it wasn't for him I would be petitioning Yelp for the option of selecting a negative star rating. Note to the owner: fire that ghastly wench if you ever expect your customers to have a positive experience in your store.

We like TH!! Always find something nice, whether for my husband or me. Sales are good if taking…read morethe time to look at the racks. Very friendly and helpful staff.

Outstanding, helpful staff. Very patient and attentive helping us find shoes for our handicapped…read moreson. They have earned our continued business.

This store wasn't as bare as another I visited recently. However, it was also connected to Reebok…read moreso I'm guessing they are owned by the same company. I did find it disorganized, and the prices seemed a little high.

Nice little trip to outlets of Waterloo. Love this store good prices small and very organized. Sll…read morethe prices seem good and walked away with some sneakers in my size!!! Winning!!! The customer service was nice and friendly.

From the owner: PUMA is one of the world's leading sports brands, designing, developing, selling and marketing…read morefootwear, apparel and accessories. For 70 years, PUMA has relentlessly pushed sport and culture forward by creating fast products for the world's fastest athletes. PUMA offers performance and sport-inspired lifestyle products in categories such as Football, Running and Training, Basketball, Golf, and Motorsports. It collaborates with renowned designers and brands to bring sport influences into street culture and fashion. The PUMA Group owns the brands PUMA, Cobra Golf and Dobotex. The company distributes its products in more than 120 countries, employs more than 13,000 people worldwide, and is headquartered in Herzogenaurach/Germany.

This is a cap store. Any type of sports team cap can be found here. So can plenty of jerseys and…read moreother sport team "stuff". In other words, multiple ways for you to advertise for the team you support. They aren't paying you, you are paying them for that ad. But ok, it's awesome to show your support. The merchandise they carry is all officially supported by the teams and leagues.

Worst experience in a shoe store ever. The staff, especially the store manager ignored me when I…read moreasked for help. They all reeked of marijuana and I could see them vaping in the store. The staff seemed more concerned with their loud conversation about sex than doing their jobs and attending to customers. The selection was poor and the prices were no better than any regular store. Will never return or buy the brand again.

The sales people were great Saturday November 8th 3pm ish The one gave advice on a shoe and we…read morebought two pairs. The person checking us out was so nice as well. Great experience. Thank you both.