Store pick up was perfect. There is always a huge selection of clearance stuff to find last minutes…read morethings for people

The employees are so rude! They ignore you and are clueless/ no common sense !i do not suggest…read moregoing here. You are better off saving your money and time and going to another shoe store!!!

Worst experience in a shoe store ever. The staff, especially the store manager ignored me when I…read moreasked for help. They all reeked of marijuana and I could see them vaping in the store. The staff seemed more concerned with their loud conversation about sex than doing their jobs and attending to customers. The selection was poor and the prices were no better than any regular store. Will never return or buy the brand again.

The sales people were great Saturday November 8th 3pm ish The one gave advice on a shoe and we…read morebought two pairs. The person checking us out was so nice as well. Great experience. Thank you both.

We popped in to the Nike Factory outlet. It is huge, very clean. It was not busy while we were…read morethere. My BF needed a pair of sneakers, and he is a hardcore Nike wearer. He found a pair he loved, they fit perfect. We thought they were on sale for 79.00. Marked down from 179.00. We were happy. When we made it the register they were actually 49.00. We also qualified for a 15% discount, due to my app and points. I guess I bought the grandkids some Nike items online, and they give credit in their store. In the end, they were 44.00. Can't beat that. We were in and out, in 30 min. For my BF that's successful shopping. Quick, painless, and happy with his purchase. The staff at the Register were very friendly, and kept the line moving. My only suggestion would be to have more folks on the floor. We had questions, and couldn't get them answered. I ended up having to get the info from the app. I don't like working that hard for in store shopping. If I'm in the actual store, I want attention. I even had to locate and measure his feet myself. We wanted to know his exact size because our online shoe purchases have not worked out. That part was annoying. Worth checking out for deals, love the clean store. Not happy with the lack of employees on the floor.

In this review I would like to mention their customer service. They were super nice and super…read morehelpful in the in the young lady you helped wasn't lead lazy at all. She went back and searched and search for the right size for the shoes I needed until she eventually found them. And this is the reason why they get four stars, so why not five stars? The previous sales person I approached and asked for the shoe just told me we don't have decides and that was it. I didn't even think to ask someone else assuming it is what it is. So glad I did ask I'm so happy I got the shoes I want it. Big storeWith lots of shoes and great pricing.

Still one of my fav brands. Probably because half my shoes and hiking boots are Merrell. Maybe…read moreall. Wish the NF location hadn't closed. This location has remained open though and it can be relied on to be busy. They are switching seasons now so dont have as many sandals as I'd like. But they will be along in a few weeks. The parking near this outlet is easy. You can come to this mall just for his outlet very easily. 20190217U

One of the best Merrell or any other major concern company brand outlet I've seen. Plenty of sizes…read moreavailable and heavily discounted. Staff was very friendly.

New store located in the Premium outlet center…read more Eliott was great at explaining all the unique snacks and beverages that you probably never heard of and what country they are from. Some of the brands you will see are mountain dew, coke, hershey, pringles, doritos, twizzlers, kool-aid, oreos and so many more. This is a must stop for the collectors to stop and browse and pick up a limited edition item for your collection.

Mostly racks of shoes in open boxes. Divided into sections by gender and then sizes by shoes. I…read morefind these types of presentations difficult as I can't always find a style I may like. Limited socks.

Loved coming here, it was my first pair of clarks that I even bought. I loved how the shoes were…read moreopen from their boxes, this lets you compare variety and styles. BTW I have wide feet! I didn't need to find a wide shoe here, there shoes fit me perfectly. They were having a 30% off of their clearance sale which I only paid $29 for a pair of Clarks! Damn what a steal! This store was clean and the workers inside were nice and helpful!

I would say I end up here once every 2-3 years for a big seasonal overhaul, or if I am in need of…read moresome specific brand. Yes, there's some empty storefronts as the future of IRL retail continues to evolve and change. However, you cannot deny the convenience of a complex like this, typically with great prices. I went recently and had quite the list of things I needed to grab. I really detest shopping, which often means I wind up going without things I may need updated, and Waterloo is an easy solution to that. I grabbed well-priced sports bras at the UA outlet, sweaters at the LOFT outlet (much better selection than the Henrietta outlet), had luck at the H&M, and also made stops into Nike, Levi, Banana, and more. I love that you can enjoy the great outdoors as you shop, though I wouldn't make big plans to dine anywhere here as the options are scarce. A great stop and easy drive from Rochester if you're looking to find what you need!

There's nothing premium about these outlets. I wouldn't go out of my way to come here. It's the…read moremost average set of typical outlet mall stores in a sort of below average set of buildings. The contents of the stores are the same as you'd find anywhere, but the atmosphere is unappealing and a little despondent. Out of all the Premium Outlets I've visited this one has probably been the most meh. The various store employees were mixed. There were some that were helpful, and other that sort of helped begrudgingly like they were doing you a favor. The upsides are that there is a lot of parking available, you're probably not going to have to deal with lines, and the stores all seemed well-stocked. The Shake Shack is not in the outlet mall, it's on the other side of the highway.