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    Uncle D’s Roadside Services

    5.0 (1 review)
    Open Open 24 hours

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    4.0
    (7 reviews)
    Used Car Dealers
    Responds in about 40 mins
    3.5
    (29 reviews)
    Tires
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    11 months ago

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    Hawkeye Diesel Repair

    Hawkeye Diesel Repair

    1.5
    (24 reviews)

    Best customer service I've received! From the my conversation with Union to the tech Kyle come out…read moreand helping me ! The price wasn't bad at all ! Definitely recommend!!!! Kyle knew what he was doing !

    Avoid Hawkeye Diesel in Dallas…read more Kyle was very kind when we first called, and we were told the technician was about 1.5 hours away from our driver's location. I followed up directly with the tech, and he confirmed the same ETA. Based on that timeframe, we agreed to move forward and paid the $145 service fee upfront. After waiting over 2 hours, we checked in again and were told the technician was still another hour away. At that point, it was clear the original ETA was nowhere close to accurate. Had we known it would take more than 3 hours for a simple roadside tire change, we would have called another service provider. What makes this even more frustrating is that Hawkeye Diesel had already collected payment before providing any service. When I called to cancel and move on, I was told the fee was non-refundable despite no work being performed. Meanwhile, the technician was still claiming to be an hour away. This isn't really about the $145--it's about honesty and professionalism. Hardworking truck drivers depend on accurate information when they're stranded on the side of the road. If the ETA had been communicated honestly from the beginning, we could have made an informed decision. Instead, it felt like they said whatever was necessary to secure payment upfront. Taking someone's money, failing to meet the promised timeline, and refusing a refund when no service has been rendered is not good business. I would strongly recommend looking elsewhere for roadside assistance.

    Uncle D’s Roadside Services - roadsideassist - Updated July 2026

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