At first, I was a little weary about the location and paying online. I said screw it cause all…read moreother locations that provided CPR training were completely booked. I arrived for my CPR training and the door was locked, so I called the phone number that was listed on the website. The owner answered and said she was on her way. I felt better after knowing that. The CPR class was fun and interesting. Kim has a lot of knowledge seeing she's been a nurse for over fifteen years. She embeds her experience with common knowledge that others overlook when conducting CPR and AED. We also received ample amount of time practicing on dummies. I would definitely recommend her training course even though it is far out!

I took ACLS for the first time with Healthcare Essentials and definitely got my money's worth. Kim…read moreis an outstanding educator and makes learning a difficult thing easy. She is organized, clean, and funny. I highly recommend taking her classes. My advice would be to study and know your rhythms, meds, and scenarios. She helps when needed but expects you to know and be able to assess your own things. She takes her time to make sure you understand everything and will pass.

First Hope provided CPR training for my dental staff: excellent service and knowledgeable…read moreinstructors.

From the owner: First Hope is an emergency response training facility dedicated to helping individuals and…read moreorganizations gain the skills they need to respond to emergency situations. We teach First Aid, CPR and AED courses through the American Heart Association training programs.

Learned a lot in this class very detailed & well knowledged teacher , learned more about CPRread more

This CPR training was amazing! The instructor gave awesome lessons and answered every question in…read moredetail. Highly recommend this training.

I am extremely unhappy with my experience at Fortis Institute. The staff and teachers are…read moreincredibly unprofessional and unhelpful. From day one, I felt abandoned and left to figure things out entirely on my own. The staff and teachers simply do not do their jobs, failing to provide any meaningful assistance or support to students. The expectation here is that you handle everything by yourself, which is incredibly frustrating and not conducive to learning. I've learned next to nothing during my time at Fortis Institute because the teachers do not engage or assist in any meaningful way. I cannot emphasize enough how disappointed I am with this school. I would never recommend Fortis Institute to anyone. Save your time and money and look for a better institution that actually cares about its students' education and success.

Old school" instructor setting students up for failure…read more Doesn't care about what's best for the students, only cares what makes her job easier. Very unfair and inconsiderate when it comes to students. She's been here for years so I assume my complaints won't be acknowledged, I'm sure I am not the first person to complain about her. Fortis need to do better and hire people who care about their students and aren't using their position unethically. She has made me very discouraged, and I am considering dropping out and finding another school. I haven't had any other problems with any other instructors other than her. My whole class complains amongst ourselves but no one wants to complain to the school. But I do not care, I took a loan out and I'm not getting the education I'm paying for. She doesn't follow the lesson plans that are in our modules, so we are unprepared for assignments. I think I'm going to have to drop out and go to another school because this woman is on a power trip.