This was my first ever time trying on wedding gowns, and it was horrrrribleeee. I am not sure how they have only 5-star reviews across platforms unless they pay their friends to write reviews.
I'll start by saying that I only went to two bridal shops before finding my wedding dress - this one and then MaeMe's in Metiaire the same afternoon. I'm disclaiming this info for a compare and contrast story, and to illustrate that it was not me as the problematic entity.
The woman who was maybe the owner asked me where my venue was, and I told her I don't have one yet. She snorted and said, "Oh, so you decided to get the dress before the venue?"
Uhmmm....Yes? Who's to say both are not happening at the same time? Why the logical fallacies? What is the attitude for?
I sent both shops the same inspiration photos from Pinterest and told both shops that I did not under any circumstances want to try on mermaid gowns or dresses that clinched near the stomach area. Well, the only (ONLY) dresses they chose for me were dresses that clinched near the stomach. I tried the first one on, and I said, "This is the type of dress I DID NOT want to try on," and the sales associate (who was sweet, though didn't seem quite trained), said to just tell her if I liked the top.
I said yes, I liked the top, but it was kinda hard to not get caught up in my bulging stomach!! (For reference - I usually wear a size 6-8. I have a small waist and wide hips.)
A few of the photos I sent were of full ball gowns with very full bottoms and A-line. I know my style and taste, and this is the most flattering on my body type. Well, next came a piece of material to "tie around" the tight dress, to make it "look like a ball gown." It didn't even close all the way around, so I was still looking at my bulging stomach.
I tried on maybe 3-4 dresses today - all had the stomach things happening. The saleswoman gave me my size OR SMALLER to try on. I couldn't even get one of them over my thighs!! The bottoms of all the dresses were SO DIRTY like someone had worn them through the Muses parade and put them back on the rack.
(To compare - at my second appointment that day at MaeMe's, all dresses were A-line (as I requested or as they gathered from my photos), and they were all MUCH bigger than my size. They then clipped the dress in. All of them were completely clean.)
At Unbridaled, I noticed they only had a few dresses, so I guess they only have certain sizes? I am a smaller-sized woman, and I felt HUGE, unattractive, and HOT (temperature hot). When I mentioned to the saleswoman that I had originally thought about sleeves, but I wasn't sure anymore, because I was already hot in the store with strapless, she said, "Oh, bridal sleeves won't make you hot."
(Comparison with MaeMe's: They kept it ICY COLD because they said emotions run high and wearing a lot of fabric makes people hot! MaeMe's also put on separate sleeves so I could see how I liked it!)
I feel bad for anyone who shops at Unbridaled who is over a size 0, because I basically had an "I'm ugly" meltdown for an hour after, and it was amazing I even made it to the next place.
What's more, they had my inspiration photos, so if they didn't think they had dresses to match my aesthetic, they should have saved everyone's time and told me in advance.
They basically said I should "imagine" the top of one dress with the bottom of another dress, and then the material over it to make it poof, and they'd order it. When they gave me the prices of the dresses that made me feel like an ugly stepsister, I almost had my second panic attack!!
When I inquired if they had any actual ball gowns, they said they might get ONE in for July. LMAO.
Finally, as I was changing in the fitting room back into my own clothes, I heard the woman who I assume to be the owner of the place say to the stylist, "I told you so," and then start laughing. I was the ONLY customer in the store.
So rude.
If you're going to start gossiping about your ONE customer, at LEAST wait till they leave!
All in all, I'm happy about the horrible experience so I could write a REAL REVIEW about this place. How I was treated and how I felt at the other shop was a complete contrast, and they are the ones who got my business! read more