This review is based on my online shopping experience. I purchased two items and received the first piece on Monday. The packaging is simply adorable. This shop consists of a small team based in New Orleans so patience is key. That said, the overall process was seamless and I received timely updates once the first item shipped. The Hamsa flat back stud is super cute, and now I am eagerly waiting for the mini snake flat back stud to arrive. Overall solid experience - will definitely purchase again from PL. read more

Porter Lyons - Hamsa flat back stud - Jewelry Near Me - New Orleans, Louisiana

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My experience with Porter Lyons has been the worst I've ever had with a 'fine' jeweler. My fiancé recently purchased a ring from them, and it arrived with significant quality control issues. It was clear the ring was not properly built; the stone was visibly loose, wobbly, and audibly rattled with any movement. A different jeweler we took it to for repair explained the prongs were incorrectly installed/made and lacked the indentions needed to secure the stone. This shoddy craftsmanship was concerning, but what followed made the experience truly unacceptable. The ring arrived without any appraisal paperwork, raising immediate concerns about the materials and stones used (though thankfully, everything ordered stone/metal wise was received, apart from the poor craftsmanship). When I contacted the store to express my concerns about both the ring's quality and the missing appraisal, my issues were repeatedly ignored and dismissed. I was falsely informed they didn't offer or even provide appraisals for items purchased from them. Furthermore, I was told I couldn't discuss my issue further without an order number and that even speaking to someone in-store about repairs would incur a fee. The associate I spoke to over the phone, who had a thick accent, even refused to give me her name. My fiancé's call with a sales associate on a different occasion reinforced that appraisals weren't provided or sent with pieces, and that they wouldn't fix the ring without a consultation fee. Conveniently, on a more recent call with upper management, my fiancé learned we could have brought the ring in under warranty for a free repair - this revelation came the weekend after we'd already paid 20% of the rings price to have it fixed elsewhere. He was told that there was nothing else they'd do for us except allegedly send us appraisal paperwork. It felt as though our legitimate concerns were consistently brushed aside without serious consideration, regardless of whom we spoke with. The sheer lack of accountability and dismissive attitude throughout this entire process was truly astonishing. Between receiving a ring whose quality did not reflect its price point, and being told to effectively absorb the cost by everyone I spoke to, my dissatisfaction is unmeasurable. I would strongly advise customers to reconsider purchasing from Porter Lyons. The combination of shoddy craftsmanship and utterly unhelpful customer service has left me appalled. I will never recommend them or purchase from them again. read more

Ring I bought online was *completely* different to the one I received, and arrived damaged. After begging to get customer service on social media (I guess the only way you get a response?), they finally answered with three terrible options, which I declined. I got over the fact that they falsely advertised, so my idea was for them to partially refund me, to cover the cost of getting the scratch fixed with my jeweler. They were totally allergic to this because I bought it on Cyber Monday, as if 1. that matters, and 2. as if this whole ordeal wasn't shockingly embarrassing for them. They have the audacity to end their emails with "love and light". Porter Lyons is a total joke And a scam So many amazing *actual* luxury jewelry brands out there--skip this scammy one--quality is mid, service is non-existent. read more

While wandering the French Quarter on a rainy Saturday, my girlfriend and I happened upon this wonderful jewelry store. The pieces were beautiful and unique. I wanted to buy everything but settled on getting my nose pierced with a small, gold stud. Isa was knowledgeable and helpful in choosing jewelry while Chris made the piercing process safe and easy. I have their card and have already visited their online shop. I'll be buying pieces from here for years to come. read more

Porter Lyons - Learning about the piercing process. - Jewelry Near Me - New Orleans, Louisiana

3rd time a diamond fell out due to a broken prong. first time wanted them to replace the ring and they wouldn't. Now Ijust go to local jewelers. For $1500 I would expect way better quality. So dissapointed. Buyer beware. read more

While in New Orleans I got another piercing. Chris was awesome and explained the process so well. The shop is great as is the service. I'm sure to return again. read more

How can you do business with this company when you follow their directions (send an email for a quote) and 9 days later .... crickets!!!! And the phone number listed everywhere is no longer in service. This was going to be my first order with Porter Lyons (and probably not my last) but if they are so busy that they cannot respond to an email in a timely fashion and have disconnected their phone, then they don't need my business. And I don't need their complete lack of customer service!!! read more

Another Diamond fell out of my ring. Two times!!! Poor quality and terrible customer service.

We happened upon this little store while wandering around New Orleans on vacation. We loved what we saw but Ashley was out of town, so we reached out to her about making us a custom ring. Ashley made the entire process easy and painless. She designed the ring exactly like we wanted and the price was totally reasonable so we moved forward. In the end, the ring is spectacular, it was on budget, on time, and the entire transaction was flawless and painless. We are super happy. read more

Porter Lyons - Jewelry Near Me - New Orleans, Louisiana

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Super excited turned to super disappointed as soon as I asked for help with an order for Christmas! Ordered online and had no idea that some earrings are now sold individually... ordered what I thought was a pair of Huggie earrings only to be super confused when I opened the box and 1 tiny earring came flying out. Originally I thought there were 2 so I spent quite a while looking for the other one I thought I lost. Checked the original order more carefully and realized they are sold individually! Great.... Another $200 for another tiny earring was more than I was looking to spend but, Ok...it's for my mom... so, I'll make sure she has a complete pair since she really liked it! I contacted the store thinking they would honor the same price I paid for the first one..... NOPE! It was a first time customer discount (OK, but I would've purchased 2 of them originally If I had known I was only buying 1- so maybe they can make an exception??? NOPE... their advice was to wait until there is another discount promo!? Really!??? So I gave my mom 1 earring by mistake and now I have to wait for another promo for who knows how long to get the same price (it's now $305 more I'd have to pay)... seems kinda unfair and not great customer service! They sent some Palo Santo for clearing energy... maybe they need it!? Super disappointed at the lack of customer service or care... save the Palo Santo.... Be more genuine...and actually care about your customers is my advice! The thing is... I really liked their items but won't dare buy another item from them out of principle! Do better Porter Lyons ... you just lost a customer! read more

I love PL jewelry so I was excited to visit the storefront when I was in New Orleans last weekend with some girlfriends. Unfortunately, it was bad experience in the store. The employees were very cold and unfriendly, unhelpful and overall rude. Additionally, although beautiful, several of the PL bracelets I've purchased (from another retailer) have had issues with the clasps, where they fall off easily. Love the aesthetic, however poor quality and disappointing in-store customer service. Meh. read more

What an amazing store! I am LOVING my new evil eye ring from Porter Lyons. I live in Scottsdale, AZ. I was first introduced to this place while working from home when their facebook advertisement came up in my feed. I ended up buying an adorable little gold and diamond hoop earring at that time. The salesperson I spoke to on the phone helped me get the best price and free shipping. Since then, I've been enjoying browsing their pieces online regularly. We were in New Orleans this past weekend and I was so excited to visit the store in person to pick up my gold and diamond snake hoop earring with emerald eyes. I don't have a picture, but it is lovely. All the jewelry here is designed by the owner, and there is such variety. They have something for everyone. You are buying and wearing art when you shop here. These are pieces you won't find at "Jared" or other big box jewelry stores. I got this beautiful ring with the help of Aria and Sarah, who were so welcoming and made it a really fun experience. I got 20% off for my birthday! I'll definitely be recommending this store to my friends in AZ. It's important to me to support small businesses, especially in this very difficult time. read more

Porter Lyons - Evil eye ring - Jewelry Near Me - New Orleans, Louisiana

I wish I had read the reviews here before I purchased SIX (!!!) earrings from Porter Lyons. Their stuff isn't cheap but when you pay for jewelry at this price point, you expect to get high quality in return. Not an earring that falls out (and got lost) within the first couple days of wearing it! I should add it was a threaded flat back style, which in theory should be more secure given it requires you to screw the post into the backing for several turns. The only explanation I can think of is the earring might have been defective because I checked and tightened (if needed) the earrings every evening. However, their customer service team won't even consider the possibility it was defective and their only suggestion to me was to buy a new one. I don't know who can afford to spend that kind of money on a piece of jewelry that won't stay in for more than few days and then be told to buy a new one. Certainly not me! Despite the product flaw, I might have given them another chance if I had a better experience with their customer service team, but sadly they've lost me as a customer and I won't be purchasing any more items from Porter Lyons. read more

Staff was helpful. I found a piece for my daughter that wasn't in stock . They were able to order and ship out of state for me. Can't wait to go back to NOLA and see what else they have for read more

I LOVE THIS STORE! I cannot say enough good things here. Recently moved to the FQ & wandering into this store is like wandering into my favorite jewelry box. Each piece is special, very well-made, & simply stunning. Fab gifts for my friends & fam of all ages. Rotating showcase of local artists in the back room too-- pure inspiration. Did I mention the dreamy wicker chairs hanging from the ceiling to rest your legs or for boyfriend/hubby to rest his legs while you browse? Winning. Happy place. read more

Porter Lyons - Jewelry Near Me - New Orleans, Louisiana

I contacted Porter Lyons in May to begin the process of a custom piece. I had no idea how personal, unique, and thorough it was going to be. I was blown away with Ashley's attention to detail and passion to make jewelry a symbol and reflection of yourself and the time in your life. Three months later I received my custom ring and I could not be more in love. This piece represents me and I will cherish it forever. Thank you Porter Lyons. This will not be my last purchase xo. read more

I first came across Porter Lyons in Hemline on Magazine Street. I bought a beautiful polished shell on a gold chain and it's still one of my favorite pieces to this day. When my dad passed, I had matching bracelets made for my sister and I with the coordinates of his favorite place on the planet; his country club. Two years after that my sister had a bracelet made for me with the coordinates of my favorite place on the planet, Autzen Stadium, home of the Oregon Ducks. I gave matching Porter liens bracelets with the coordinates for Autzen Stadium to my best friends twin daughters when they left to attend Oregon. Porter Lyons has become a tradition in my family and it's one of my favorite places to shop for special treasures and beautifully, meaningful remembrances read more

I stopped in to buy a gift for my daughter last week and was blown away by the customer service. Colleen was very patient and kind. She helped me find the evil eye necklace and even extended the necklace for me free of charge. I'm so glad I went into the store instead of opting to order online. I will consult Colleen at porter Lyons in the future for all my gift giving needs. read more

This is one of the hottest new fashion stores to hit the Quarter. I was so excited to visit this location with its thoughtful design, insightful jewelry and friendly staff. I found this creative space filled with a broad range of innovative designs that truly represent the feel of New Orleans. Check out the ID bracelet! I will return!! read more

Gorgeous! The pieces are all so beautiful just like the super sweet woman that makes them. We went in to look at the crystals and I came out with a little birthday gift to myself. Everything in the store is unique and gorgeous. I'll definitely be shopping from home in the future. read more

Beautiful jewelry store with cool, bohemian style fine jewelry by local designer Ashley Porter. I love the vibe in here and the fact that there is kombucha on tap and fresh cold pressed juice as well! Definitely stop by here if you're looking for a gift for yourself or a lucky guy or gal! read more

Went in earlier this week. The designer is talented. The displays looked thrown together. Looks like California inspired instead of New Orleans. Some of it seems like a white washed appropriation of different cultures. The jewelry is nice though. I wanted to buy a stud but the woman that greeted me when I walked in sounded jaded as if she said "welcome to Porter Lyons" one more time her mouth would bleed and fall into a garbage disposal. Very rude and unwelcoming. She was dressed like she didn't care about what she was selling either. Short blonde hair looked rough. Resting bitch face and the attitude to match. I wish I could have bought the stud but I didn't even want to ask about it. Left immediately. read more

I walked in earlier this week and the woman who greeted me was very rude. She had short blonde hair and she was constantly acting indifferent to my questions like I was some kind of chore to be around. I really loved the Veve series and specifically the ruby evil eye ring. I'm a doctor and have saved up specifically because I've heard nothing but the best of this place but I will never come back after my experience. read more

I'm like Jessie Spano SO EXCITED that Porter Lyons has opened a brick and mortar. The space is like a little hidden gem in the French Quarter and has everything a girl could ask for... fine jewelry, a shop dog, AND Kombucha?! Yes Please! Except you can't buy the puppy...I tried. The jewels are totally up for grabs so treat yo'self! I know I did! read more

Porter Lyons is my absolute favorite jewelry and accessories brand! I was so excited for the brick and mortar to open so I could be surrounded by all the gorgeous jewelry I had previously only seen online. Every piece tells a story and is a work of art. Porter Lyons is my first stop whenever I am in New Orleans. Cannot wait to return! read more

Porter Lyons is an artistic French Quarter oasis. Before even entering to see the range of culturally curated goods, you see a store pup, original ironwork and welcoming bamboo swing chairs luring you in. Upon entry, you can guarantee your eyes are met and filled with beauty and sparkle from each detailed piece offering something to fill your soul from Mardi Gras Indians to Gators and Pythons displayed ever so magically and creatively. As if that isn't enough, your quickly swooned by the energetic and beautiful artist herself with a glowing smile and immediate energy that fills your heart so much you can't imagine not carrying a piece of her with you wherever you go! She does custom pieces too-- from fine line to her original ID bracelets. If your just thirsty and in need of a beautiful space to hang and have a green juice refreshment, this place offers that too. Need I say more? It's a must see whether your a NOLA native or just popping in for a visit! read more