I recently underwent a medical procedure at Riddle and felt COMPELLED to write a review because of…read morehow FANTASTIC it all went. First of all - the surgery center is very nice. Open, bright, clean, spacious, plenty of charging ports, TVs that update you on the status of your loved one. Multiple bathrooms. No complaints about the waiting area. The staff were all amazing. From Diana who did my registration paperwork to the nurses (Jennifer, TRICIA, and Wanda), to the nurse anesthetist (Maria) to the anesthetist (Dr. Lay) - everyone made me feel SO COMFORTABLE. I've also been the breast center and the women's center this year. I was in and out of both appointments really quickly. I truly can't say enough about the outpatient surgery process, though. It was extremely comfortable and pleasant and everyone was sickeningly nice.

I feel uniquely qualified to rate hospitals because unfortunately we've been to all of the local…read moreones as well as those in the Lehigh Valley, Hershey, NYC, and the Mayo Clinic. My wife had surgery here and a week's stay. We couldn't be more pleased. Parking is easy, the facility is bright and clean, and the care and everyone we met was amazing. Pre surgical care and explanations were better than any of her many experiences elsewhere. The nurses and doctors on the floor afterwards were caring and kind. Medically her outcome has been stellar thanks to that. We would absolutely return and recommend Riddle to anyone, even if it is not the closest facility for you. We couldn't be happier!

[556] This easy to…read morefind Hospital has plenty of paid parking in the garage. Entrance is thru the Sportsplex (aka gym) which is super cool. If I lived closer I would definitely be a member. The hospital is very clean and plenty of signs so you do not get lost. We walked past the cafeteria. Didn't eat but the layout is super cool and modern. The staff is very friendly and helpful. Tons of comfortable places to sit and wait for your loved one. I rather not be in a hospital but if I did this would be my top choice.

I would give no stars if that was an option. I wouldn't take a dog there. The nurses in the…read morecritical care unit were horrible. No compassion. The nursing director was a disgrace. The doctor in CCU incompetent. We had to have my aunt transferred out of their because the care was so poor. Do Not take anyone there you will regret it. The only reason she was there is because she was taken by ambulance from the place where she receives dialysis. This hospital is a disgrace and should be shut down!

Wonderful experience for over 10 years. The primary Dr. Romano has been very helpful with so many…read moreelements of my health. Always knowledgeable and commited to assist with whatever is happening to my health.

On time, easy to schedule, can walk in anytime. Very pleasant people. Clean place. Labotamus got me…read morein one try!!!!!

I recently went to the ER at Paoli Hospital. I have never had a better experience at a hospital…read more From the moment I walked in I was greeted warmly by the desk attendant and she helped me check in quickly and her demeanor was so calm and friendly. Then I was handed off to the triage nurse Joe. He was super friendly, we were laughing and chatting the whole time and he made me feel very at ease. My nurse Courtney was the same. There was another patient there that was very unwell mentally and was screaming at the nurses and doctors over and over and every one of them remained impressively calm and composed. I was treated very quickly and aside from a long wait for some results, which is to be expected, it was a seriously great experience.

The staff at Paoli hospital are excellent and Caring. If you happen to be in the ER and you get a…read morenurse by the name of Zach, he's awesome, very personable plus his birthday is the same as mine, Zach does everything in his power to make you feel comfortable. If you happen to be lucky enough to get the nurses and doctor on the 4th floor you are extremely going to be happy Dina. She's awesome. I was very nervous about my surgery and what was going on with my stomach Dina sat there and gave me comfort and calmed me down she made me feel that everything was going to be all right. Letitia jaidah, Anne, Jasmir, tongi, Dana and Fen are the best.They help you when you need it and all will make you feel special for sure. There is 1 more nurse that I wanted to mention, His name is Adam, when I was brought to my room, I had so much pain and forgot my charger, Adam went and looked for one and lent it to me, such a wonderful staff at Paoli. Also I want to thank Dr. Barrese he stuck with me believed me and kept going until he found out what was causing me such pain. If you are in need of a hospital for yourself or a loved one, Paoli Hospital is the place you want to be. Thank you to everyone that helped me with the pain I was in

Unstaffed and disorganized Waited for hours and then put in…read morecold room in ER for 24 hours . Ambulance took me here because other hospitals in the network are closed. I will never use this facility again

Sharing to hopefully ward off anyone who wants to use this facility, my grandfather who has severe…read moredementia was admitted into the hospital after falling, he was held for 8 days before being discharged with no issues, when home he didn't get any better so he went to his normal hospital, His doctor he sees there told us that with the severity of his dementia, sitting for 8 days straight would cause irreversible damage. They also stated he suffered a broken rib from his fall. The fall was 21 days ago at this point. His dementia had gotten so much worse after the 8 day stay from hell, so bad that he cannot eat anymore. Long story short this hospital killed my grandfather.

Consistently rude, patient profiling. Refusal to listen and or treat. Unprofessional. Annoyed at…read morepatients for wanting help . Pissed at basic requests. Denied testing and imaging. Left in a bed in the hallway with no privacy or care. Urine samplings left uncollected. Staff annoyed by patient advocacy.Disregarding patients pain. Annoyed at patients having to frequently return ER though a doctor has sent them. Lack of thorough investigation , proper testing, condescending, openly gossiping about patients. Young and arrogant staff. I never ask for pain meds and don't even take them. Misdiagnosed and internal bleeding ignored because of being allergic to contrast and benedrly. Large amount of blood in urine sent home anyway. Law suit pending. I had twisted ovarian vein and kidney infection that they missed!!!

I was asked to contact you directly so I'm just seeing this I will check after I complete this.read more

Great hospital, incredible doctors and staff. The ICU and…read moreheart doctors saved my life twice. The community, especially Philadelphia depends on its doctors, services and location.

I went to Lankenau hospital for an emergency stay after falling ill without knowing where or why I…read morewas ill. I was admitted on 4/29/26 I was very nervous and shaken due to my condition. I never thought that I would be treated horrible due to my appearance. I'm an African American Muslim woman. As soon as I was brought to the floor there was a white nurse who looked at me with a very disgusted look, at the time I noticed the look but, I was to worried about getting treatment for a very serious condition to give much thought to it. However, on 5/2/26 I had this same nurse her was Lorena from 2 south . She came in the room , stated her name and left out. Then she came back in ( the whole time with a very disgusted look on her face as if I was an annoyance to her).She came to give me meds and I asked a questioned about the meds , she instantly got a attitude, and walked out of the room while I was on a heart monitor and never came back in the room. I called for a different nurse and she blocked my request. She left me that way all night with no care. Thank God there was a tech by the name of Mia! She stepped in and help me. I was traumatized by this incident and was ready to leave . None of the Dr.'s addressed the issue of racism that could have caused a death. I WILL NEVER RETURN HERE AFTER BEING IGNORED BY A UNPROFESSIONAL CAUCASIAN NURSE WHO WAS SO DISRESPECTFUL TO THE FIELD OF NURSING BY HER ACTIONS! SHE LEFT THE ROOM NEVER RETURNED TO MY ROOM EVEN AFTER THE MACHINES ALARMS WERE GOING OFF NEEDING TO BE ATTENDED TO! LAKENAU SHOULD NOT HAVE THIS WOMAN AROUND SICK PATIENTS WHEN SHE'S RACIST! SHE CAN CAUSE A PATIENT TO BECOME TERMINALLY ILL ! LAKENAU NEEDS TO HAVE HER INVESTIGATED! I'M WRITING THIS BECAUSE THERE ARE VERY SICK AND DYING PATIENTS ON THAT FLOOR, AND THEY ARE PEOPLES GRANDPARENTS, MOTHERS, FATHERS, SIBLINGS , AUNTS AND UNCLES! On the bright side I want to thank the KIND SOUL MIA for coming in and helping me! She was a TECH who acted better and showed a skill set of human kindness!

[468] A few years…read moreago I decided to switch from the location at Del Cty Memorial Hospital to this newly built location. I'm SO happy I did. The new building is refreshing and inviting. Plenty of FREE parking (vs Paid hard to find parking at DCMH). Same doctors which are great to talk to and easy to make an appointment. My calls are returned in a timely manner. The staff is super friendly and all the machines look new. Waiting area is really nice and updated. Looks like they recently added an urgent care area which is a perfect add to this location. It's a bit of a hike but so worth it for the reasons I stated above. I'll definitely be back. I'm glad I switched.

I came here today to get a ultrasound and a tumor I had on my rib cage and The environment was…read morefriendly, there was somebody waiting at the door as I walked up and lead me exactly where I needed to go they got me checked in and gave me all the information for any questions I had on the spot. The building is beautiful inside and the staff was very friendly. Usually hospital environments are a pain in the ass in my opinion but I couldn't have stopped at a better place this is now where I will try to schedule any exams or anything I need in the future.

Get your switchboard operators to answer phones? I waited seven united and got disconnected.read more

We have visited the emergency room. The hospital personnel helped a lot. Thank you. Re. charges,…read morethey were according to my insurance.

Came in for blood transfusion. Great nurses and care so…read morefar. Very attentive and professional staff on the short procedure unit. Thx Brianne RN, BSN.

I showed up at 8:20am on Mother'd Day with a hurt foot. I was seen, x-rayed and discharged within…read morean hour! every single person I encountered from check-in to release was kind, competent, professional, and very personable. I could not be happier with this visit!