Came in to buy back to school backpacks for my kiddos. The store was clean, organized and stocked…read more The one star is all about our checkout experience / customer service. I checked out with two backpacks in which "Mia," "My passion is CHEER," is a bunch of bullshit. Let me tell you....Mia was just not having it tonight. She had her iPhone next to the scanner where you scan the clothes and she kept checking her TIK TOC, INSTA, FACEBOOK, OF...whatever it was she was waaaaaay into that than doing her dammm J O B. I asked if there was a military discount and she legit looked at me with deer in the headlight look..she asked in the most condescending way...."MMMMM UHHHHHHH DO Y O U HAVE A MILITARY ID?" Yes, I answered. She gave me the stupidest look and rolled her eyes.... No, I don't expect a praise or a Thank you for your service, it's a simple yes or no answer. Anyways, this girl was rude, condescending, and only interested in her phone / social media maybe dreaming of being on the beach with her BFF since that was the picture of her iPhone wallpaper. I'll never come here again. Shitty service, on overly priced backpacks. No thank you. And yes, I am a veteran.

DISAPPOINTED AND FRUSTRATED. I went to Dick's to BUY hiking shoes. There were plenty of employees…read moreand I was acknowledged quickly. Told sales rep #1 I want hiking shoes, he got my size, and did an online search for what they had. I selected a shoe to try on. Sales rep #1 was wandering all over the department and helping other people so after several minutes I asked if he was getting the shoes. He indicated somebody was bringing them from the back. Another 10 minutes go by and sales rep #2 asks if I've been helped. Advised him on the status. He called sales rep #1 to check status. Sales rep #2 said they don't have the shoe. Sales rep #1 never once followed up with me after the initial contact. By this time I was so disappointed and frustrated with the terrible service that I left the store without new hiking shoes!! Ugh!

Nice selection. Nice enough staff. Pretty middle of the road. Some items were a bit expensive…read morealthough there were sale items. Not a fan of the changing room situation there, and didn't really seem like the lock on it worked very well. I did get some cute things there though, so was successful overall!

I came here to get me and my wife mountain bikes, after reading the reviews trying to figure out…read morewhere I should go. I'm so glad we came here. As soon as we walked in into the bike area, we were greeted right away by Henry. Henry was just a great guy. Super nice, really knowledgeable and helpful. He even helped me tie them down in my truck without even asking. Great customer service! Now we did go right when they opened on a Sunday, so it was not busy. I recommend doing the same if you want to get the same attention and help I got. I'm sure they still give good customer service either way but I can't verify that myself. They had everything we needed to start our biking journey. The only negative thing I will say, the helmets were super expensive. They had many colors and options but I didn't want to spend $100+ on a helmet that seemed to be the same quality/materials as any standard helmet. Wish they had other cheaper options for helmets. Also the glove selection was not the greatest. Given that everything else that was so great, these two small complaints aren't too big of a deal. If your looking to get into biking, come here! You won't regret it.

We were looking for Magellan outdoor long sleeve shirts (dry fit) and what a perfect time.... THEY…read moreHAVE BOGO 50% #Winning It wasn't busy so they had limited registers open but what was great is the employees noticing this and opening another register. Space is clean, restrooms clean... employees seemed friendly. I've always liked their graphic tees lol the one I wanted had a stain... was going to wear it to work glad I noticed and gave it back. I told myself that they didn't have another small so I wouldn't be the one to run back lol

Purchased a camping stove online for in-store pickup. It was an absolutely great price. The guy…read moreat the front desk had a couldn't-give-a damn attitude. Got the item home and then realized it was a display model. I didn't see the bright orange sticker on the box stating such and there was no indication on their website of this being a display item. Usually not an issue, but a key part was missing. Called back to the store and got a very friendly manager. She has no more of the stoves in stock and of course does not have the missing part. She offered in-store credit if I returned the product.

Best outdoor gear in San Antonio. they know their products extremely well and will get you fitted…read morefor exactly what you need. Their customer service is top notch, they have great military discount, and you can find just about everything you need if you are an outdoorsy person.

Ive heard this store is a little pricey so we never actually went inside but their service is above…read moreand beyond!!! I'd go here just based on the service they give. The store also carries a good variety of sports equipment and accessories. Whoever is the buyer has really good taste with a limited but high end selection.

Nice choice of athletic shoes and accessories. Great- easy…read morelocation at the Rim. I'd certainly recommend!

Small store, but still a really good selection. Guy working there was knowledgeable and patient…read moreand helped me find the right shoes. Would come back although I'll probably check their other location as he said it was bigger. But all in all I achieved what I wanted to do in a pretty quick time and if it helps me run better I'll be even happier. I also thought their pricing was pretty good although I imagine people go in, use their machines for sizing and pronation and get great service and then buy stuff online for a couple bucks less...

I hadn't been to this location in quite some time. If you're looking for anything outdoors this is…read morethe place to go. The Black Friday sales were pretty good considering a lot of the name brands rarely go on sale. The staff was super helpful and friendly. Even when I had to make an exchange. The store was well organized considering the crowds I'm sure they encountered. Which makes finding what you're looking for so easy. I will definitely come back.

Always love coming to Academy. They always have what I need and at a good price. However, had to…read moretake the little one to the bathroom and the bathroom was disgusting. It looks as if the restroom had t been cleaned in 5 years. Do better.

Great selection , great staff , great location , they had just about every selection possible , and…read moreif not they can order it for you , the prices are right around what you'd expect for good quality products

This is my favorite brand of cooler and coming to the store today was so amazing. Anything Yeti…read morethat you can want is available in this store. There were a few cups and shirts on sale.

Maybe I came at the wrong time, or maybe my mistake was going inside…read more Starting with the positive: this is my go-to location for drive-up pickup. I don't think I've ever had a mix up on my order. They shop quickly and pickup is always a breeze. This is why my in-store experience is baffling to me. The store just looked chaotic. Things were blocking aisles, items were misplaced everywhere, nothing seemed to match up to the labels on the shelves. Looking for a body wash and nearly every single bottle of the brand I was looking at was opened and pumped with soap spilled over the bottles. I managed to find one out of 10 maybe that hadn't been opened. That's nuts! I guess the other positive is that I eventually found what I needed. I likely stick to the drive-up option.

Awesome Target staff! For such a large chain store, I was very nicely helped by their Customer…read moreService team who helped me price-match an item from Target's website that rang up differently in-store. He was incredibly efficient and polite. Clean store with a wide selection of items that is easily checked by their online inventory. Parking is difficulty but this a lovely Target location.