If you care for your health and sanity, do not use this company in Whitton High Street, Middlesex.
Customer contempt doesn't come close to describing the owner's idea of customer service.
A solid wooden door I ordered in May 2017 was finally installed on 1 September 2017 - cost £3,000. By early November '17 the door was warping, there was daylight showing down the door frame and, of course, cold air blowing in.
It has taken me a further six months (so almost a year in total) to get the door replaced at the cost of countless calls, emails and visits to the shop causing anxiety and utter frustration. The total lack of care, communication and courtesy has been staggering. read more