Joshua and his team did a great job on the kitchen remodel, flooring, and some other minor projects…read moreI requested. They were very communicative, and let me know right away when they discovered cosmetic damage on an appliance that had been missed due to tape covering it. They were also very flexible with pricing, and were willing to adjust their estimate to be within my budget. Overall, I am happy I went with them.

We needed help with our condo…read more Their work was great, good communication, everything looks good

Lowry and Yuri were great to work with. Really responsive, prices seemed fair, and the granite yard…read moreto view remnants is close by. The even hustled extra to assure we'd get the job done before family got into town for the holiday. It feels really good to support a local company when you know there are good folks doing their best nearby.

In the process of renovating our kitchen, We paid the deposit with Lowes for our countertop, but…read morethey were postponing even the templating. I found this local store and I talk to them. I trust their promises and I am glad to do so. They come for the template 3 days after we talk, and we had our countertop installed 1 week after that. Very clean work, as the cuts were exactly as I ordered. and It was really easy to find them and talk to them, comparing to our experience with big companies. ( The slab was slightly more expensive , but very slightly and totally worth it for us) Highly Recommended

They quickly scheduled an appointment to remove a piece of granite from the back of the stove…read more Professional and fast service.

Love them all, great people and great work ! Stop looking just go with them , thank me…read moreLater

If you're looking for high quality work and a solid knowledge base for all things stone, then see…read moreMona and her team of fabricators and installers. I finally made the decision to renovate my kitchen and found BSW on Angie's List and Houzz. From the beginning, Mona was patient and very knowledgeable. I started the process wanting carrera marble, but after going to the stone yard, Mona noticed that I was being repeatedly drawn to a quartzite (fantasy brown). I didn't even notice it until Mona pointed it out! So after I jumped into the bold (fantasy brown) and left the classic humdrum (carrera) behind, enter John and his team of installers. While templating, John even gave me suggestions on my choice of brackets for the floating counter. During the install day, the crew was friendly, professional, and quick! Even though there were slight modifications needed, which were explained to me in a clear manner, the install took less than 2 hours. I'm extremely happy with BSW and would recommend them to anyone!

Updating my previous review in 2025. I'm now a returning customer at Boston Stone Works and Mona is…read morestill awesome. I did a partial kitchen reno and needed to match the existing quartz counters that Mona's team installed last time. Ran into a problem: they didn't have any remnants in that color, and I'd have to purchase a whole slab just to match a little section. Mona came to the rescue! She offered me a remnant of a different color that she promised matches really really closely the original color. And since the new section was to be installed across from the old one (not contiguous), it would be very hard to tell. Sure enough, it worked out perfectly and Mona saved me a lot of money by finding a creative solution. Just like last time, I was doing this long distance without seeing anything in person. With contractors there is always drama or miscommunications, especially if you are not there to supervise. Not with Mona. Her reliability, attention to detail, and smart problem-solving in every project, no matter how small, give me total peace of mind. And the prices are still very reasonable, even years later! Thank you so much!

Joe and his team are amazing partners in navigating the complexity of coordinating and thinking…read morethrough beautiful tile solutions that align with a whole concept. His knowledge of trends, color coordination and style are unmatched.

Wonderful designer, great selection, great advice. These guys are friendly, knowledgeable and…read moreprofessional.

Used Mickey and company to supply my tile while I was building a teensy 2nd bath in my condo. Of…read morecourse, I'm a little biased since it was my contractor who recommended him in the first place, but I definitely appreciated the service and attention to detail. Of course, I did my due diligence by shopping around all the tile stores in the area (Roma Tile, Tile Showcase, United Tile, etc etc). Mickey matched my prices and worked directly with my contractor to arrange pickup and delivery. Not really a budget experience (hence that elusive 5th star), but I felt good knowing the job was getting done right, at a comparable and reasonable price.

I have worked with Watertown Tile for over 8 years. It would be impossible to say enough things…read moreabout Mickey and his team. With one project, some tile was delayed and Mickey rode all the way to the Cape to deliver the materials in time for the contractors. Another time, I made the mistake of ordering some marble that picked up stains too quickly. Mickey sent people to my home--above and beyond what was expected--to help me with this matter. He is a first class guy and owns a tile store that provides reasonable prices for good products.

This company installed granite countertops in my newly remodeled kitchen seven years ago. While the…read moreoverall work was acceptable, the seams between the granite pieces were not properly sealed. Unfortunately, I didn't realize this at the time and ended up spending thousands of dollars repainting my cabinets, only to recently learn from another contractor that water had been seeping through the faulty seam all along, causing additional damage. When I contacted the company, they asked for $300 to reseal it, which feels unreasonable given that this appears to be an installation issue. I even offered to wait until they were working in the area, since it's a quick fix, but they were not willing to accommodate. I would recommend looking for a company that stands behind its work and provides better long-term support. Also, if possible, avoid placing seams near the sink--what seems like a minor detail can lead to significant damage over time.

This company replied to the first message. But did not reply to further messages…read more At least let customers know whether you can do the job or not.