Since moving to Rochester, I've been looking for a new dentist and Edgeview Family Dental was such…read morea great find! I usually get anxious about going, but Sharon at the front desk was super welcoming and Grace the hygienist was amazing. Grace was personable, easy to talk to, and really took the time to explain things. I actually left smiling!

They do unnecessary expensive procedures. Second opinion from another dentist proved that.read more

My wife switched dentists so this was her first time here. She went for a cleaning and we found…read moreout after the Bill that is was out of network. I understand we could have checked on our own, but she didn't think of that and it's our backwards healthcare system in this country that is mostly to blame. But GOOD providers are proactive in telling new patients if they are in-network or out-of-network as soon as you provide insurance prior to visit. When I paid the bill I suggested they do this every time. (Maybe they are, but forgot in this instance.) We pay for dental insurance and it would have been free in-network, but we paid $177 for a cleaning (insurance picked up $132 of the bill only) for out-of-network.

I made an appointment for March 7th for x-rays, cleaning, and an exam for $368.00. Everything…read morestarted out fine with  Marlene,  the hygienist she  took x-rays and then  cleaned my teeth. She stated she didn't see anything on the x-rays that were a concern she stated "everything looks good ".  Dr. Merkley came in shortly afterwards and sat down towards the back of my head, not in front of me so I could see him, I had to turn around in the dental chair to shake his hand. Very rude I thought, why not wheel his chair in front of me to face me when speaking to me, but he never did. He then proceeded to ask Marlene how the x-rays looked, again she stated everything looked good. He asked me why I was there, I explained my pain initially started on the bottom left but moved to the upper right. I told him the night before I bent over and felt a pop in my nose and my right ear, he automatically said it's a sinus infection.  He never checked the teeth I was complaining about. My old dentist would blow air or water to try and get a reaction,  he did absolutely nothing.  He then proceeded to count my teeth and was telling Marlene numbers and I believe if they were crowns or implants,  he said ok nice to meet you and I said do I still use the orajel? He said no  your teeth are sensitive. He then left the room, he was in there less than 2 minutes,  he did not perform an oral exam, he never checked what teeth were bothering me, and how could I have a sinus infection and then have sensitive teeth? I paid my bill, left and hoped the pain would go away, I went and bought sensitive toothpaste but by Friday I was in so much pain I was taking 4 advil every 4-5 hours. I called my primary and was given an appointment for Monday March 13th at 9 am. The nurse practitioner checked my head and sinuses and nothing hurt, she did not believe it was a sinus infection.  She was nice enough to give me lidocaine for my mouth and a prednisone pack if there was any inflammation.  At this point I am livid because I paid Dr. Merkley $368.00 dollars and he did absolutely nothing for me. I called the office and spoke with Danielle and explained to her why I was upset, I don't think he should be asking a hygienist if there is anything wrong and it was also wrong that he never checked the teeth I was complaining about. Danielle called me back a couple hours later after speaking to Dr. Merkley and Marlene,  the new story I was given by Danielle told by Marlene and Dr. Merkley is that he spoke to me about tmj and grinding my teeth, I laughed and said that was a complete LIE, none of that was ever mentioned to me, she then proceeded to tell me that they also said he could see my sinus cavity on the x-ray and that is why he mentioned a sinus infection. So did I have a sinus infection or sensitive teeth?? Because he stated both issues.  My teeth aren't sensitive to hot, cold or sweets so how he came to that conclusion I would love to know, because he definitely didn't test my teeth to find out. Now I have to pay another dentist to get a proper exam. I truly believe Dr. Merkley totally scammed me, he did not provide an oral exam and made his decision based off the fact that I stated my nose and ear popped the night before.   Sincerely,   Tina Benge

Dr. Hirschfeld is retiring and Dr. Morgan is replacing him. I recently had work done there. I had…read morea nasty cavity and she was able to take a video image of it. She showed me the extent of the damage. I've never seen this before. The work was done in a highly competent manner. She and her assistant Christine show an enthusiasm for their work that I haven't experienced in other dental offices. The office also searched my insurance to determine the most favorable way to file a claim. Dr. Morgan applied a topical pain inhibitor so I did not experience the typical excruciating pain of a novocaine injection. IMHO, this practice is as good as it gets.

Dr.hirschfeld is amazing.He is gentle&kind and is very interested in his patients needs.He listens…read more& advises what is best for his patients.He takes each personal level for the best of his knowledge & ability.

I would say I'm half happy with the treatment. They people at the clinic are very nice and I'm…read morereally happy with the staff. I got 2 crowns. One was perfect. The other one not at all. It had a little spot that was accumulating dirty. It didn't matter how much it brush still didn't clean. I went back to lakeshore dental and they didt even notice went to my regular dentist in my home town and he fixed in 5 min. Still not happy with the treatment.

Great dentist. Always ask about family. Could go somewhere closer to home but they have earned my…read morebusiness. Also, you always get the same technician, everytime.

Been a patient for approx 3 years. Most professional, caring and technology rich Dental Practice I…read morehave ever been a part of. Each of the primary care Drs are each very skilled, patient focused and genuinely look to deliver the best out come and experience for your issue. The remaining staff is at the same level and technical knowledge as the Drs. Up on their game, deliver with a kind smile and deliver a great experience. Have been super impressed on how they deliver their product and ensure patient satisfaction. The facility is modern, clean and bright. Equipment is well maintained and up to date. They have a great lab with n sight that can scan and produce permanent Crowns right on site. (I just had one done to day). If you are looking for a great dental team - these folks are it. I appreciate and Thank You each for taking great care of me.

My husband and I have been going here for years and have not had a single complaint. We like all…read morethe dentists and have had almost every hygienist and they are all so attentive and thorough. Special shoutout to Alyssa!! We just brought our 3 year old son in for his first appointment and she was amazing with him!

friendly, kind, all around great Dentist . Dr. Howell did everything possible to make sure I was…read morecomfortable and the lovely dental assistant whose name I did not hear was fabulous!! I would recommend these people in a heartbeat!! And the receptionists are great at interpreting mumbles because of having a mouth full of gauze!! As well as being helpful!!

I got some work done here and I was really good staff was excellent the building was new and clean…read moreand fresh.

12 stars to Dr Kate and Samantha. Very professional and listened to every question. They were…read moreawesome during the filling and prep for a crown. Made me feel at ease during the whole procedure!!

Constantly waiting! All 3 times I have been here this year I have waited 30+ minutes to see the…read moredentist or the tech. Not ok.

I just recently started going to Dr. Amadori in January after my former dentist retired and I…read moredidn't care for the Dr. who took over his practice. I just finished my first of two appointments for crown work. This appointment took almost 2 hours. Never have I felt so relaxed that I could fall asleep while in the dentist chair. I sat in that chair today so grateful I took the leap and changed my Dentist to Dr. Amadori!