I initially visited Love Skin and Lash because I was curious about the cost of facials. During my…read morevisit, Kim encouraged me to do what was described as a "free consultation." However, I later learned that the consultation came with a $25 charge that would only be applied toward a future purchase, which was not clearly explained upfront. After the consultation, I was told that I needed the most expensive facial offered, along with multiple skincare products. Although I wasn't comfortable committing to the cost of the treatments, I felt pressured into purchasing products before leaving. I was also charged for a product that I did not receive at the time and was later told I would need to come back and pick up. After reviewing my purchases and realizing I was uncomfortable with the situation, I contacted Kim within a couple of weeks to request a refund. Since then, my texts and calls have gone unanswered. Prior to this, I had received frequent calls and messages encouraging me to book treatments and purchase products, so the lack of communication once I requested a refund has been disappointing. Based on my experience, I felt pressured into making purchases that I wasn't prepared to make, and I did not feel that pricing and policies were communicated transparently. I would encourage others to ask detailed questions, request itemized receipts, and carefully review any purchases before committing.

Got my brows laminated by Elizabeth - not only did I LOVE how my brows came out but I just…read moregenuinely enjoyed spending time with her ! She was such a joy. Back to my brows- she walked me through the whole process and even came up with a game plan to improve my next time !! (As far as growth and shape) She did exactly what I was looking for !

I have been seeing Kiana for around 5 years now. Less during Covid, but back at it again. Usually,…read moreI have had brow and lip waxing done. She is gentle and does an exquisite job. Perfection! I had a great facial as well recently, which really gave my skin a refresh. The intangible she provides, is that she is delightful to spend time with. Humorous, caring, patient and gentle. Give her a try!

Most relaxing moment of your week! Kiana is kind, caring and skilled!! Facials, eyebrow waxing and…read moretinting...always an excellent result and time and money well spent! She does other services as well. Check her out...you won't be disappointed!

I came in on Monday to get a Vitamin C Facial and it was AMAZZZZINGG! I never used Vitamin C before…read morebut I was told that it helps brightens up the skin for a more glowyy look. I was sold on GLOW! I don't get facials often but I totally should because I feel as we all get older, skincare is most important if you don't want aging skin. I am the type of person that is always out in the sun and never wear sunscreen. I was also told that I should wear sunscreen on my face daily even if you're not in the sun all day. I was well-educated by her and I'm super grateful because I had no idea. I came in and she asked me what my main skin goals were and recommended what I should get done. I felt so relaxed and I love how I was being told what was being put on my face so I was in the know. The place is super cute and they offer other services other than facials such as waxing, peels, body scrubs and etc. I left already booking my next appointment! The whole time I was there, I felt like I was in good hands. She was so friendly and I'll definitely be back soon because it's so close to my work. I love that they're open until 7PM but I do recommend still making an appointment of course.

I have been seeing Alexandra for facials and microdermabrasion for a little over a year now. I've…read morehad many facials from different spas over the years but Alexandra is by far the best! She is professional and has a lot of experience. She knows what she is doing! I feel like a different person after my facial. My skin feels and looks great! She does something that no one else does ! She is actually treats the cause of the issues you are experiencing with your skin vs trying to push the product as most other places do. I am forever loyal to her and all of my friends and family that I referred to her feel the same way! I also absolutely love her new location in Mission Valley! It's very convenient and has plenty of parking. The spa/treatment room is always spotless and tastefully decorated. I can't wait to see Alexandra again!

I decided to get a relaxing facial to treat myself before a big event where i wanted to look my…read morebest.  I have never booked with Emme before so of course i was nervous. She put me immediately at ease with her warmth and friendliness. She made sure we were on the same page regarding the treatment before we entered the room and asked me all the pertinent questions before starting. She applied gentle but assured pressure throughout the treatment, as well as with  targeted massage aspects. My entire face and neck and shoulders felt wonderfully pampered and i was completely relaxed. I dont get facials regularly but i am booking again right now. Thank you, Emme!

If you're looking for a relaxing and clean atmosphere where your skincare needs are tended to, then…read moreThe Peel Parlour is great option! Jennifer was great at addressing my skincare needs and asked questions to customize the facial to my skincare goals. Her technique and the products she used had my face literally looking like glass when I left! I also received a scalp, neck and shoulder massage that was part of the treatment I chose. It made me feel so relaxed for the rest of the day. It was also easy to book an appointment online and and it was good to receive an appointment reminder a couple of days before. Looking forward to my next appointment!

I couldn't look any cuter or more beautiful, thanks to you! I love my lashes; super professional…read moreservice and very comfortable atmosphere.

I can't say enough good things about Glamour Lash and Brows. The team here is professional,…read moredetail-oriented, and clearly experienced. I've been coming for my lash extensions and the results are always flawless and long-lasting. The atmosphere is relaxing too. If you're in the area, this is the place to go!

The wax shack is a lovely business, with such a calming atmosphere. I was there for a pretty…read moresubstantial waxing appointment, but I felt immediately relaxed after stepping inside. My first appointment with Ellen was spectacular. I felt right at home immediately, she was kind and considerate, and did a fantastic job. Personal services can be a little intimidating when you're new, but Ellen made me feel so welcomed and at peace. I will definitely be back!

I've been a client of Ellen's for quite some time and went today for an eyebrow wax and was…read morepleasantly surprised by the efficiency and ease of a job that I usually dread. Ellen's studio is clean and pleasant and I automatically relax whenever I enter the premises. She listened to my concerns and adjusted accordingly. I even tried tinting for the first time and was pleased with the result. Treat yourself to some pampering. You won't regret it! Update: Ellen does a great spray tan!! I'm very fair and cannot spend a lot of time in the sun. This is the answer for me: a healthy glow without all the harmful side effects.

I've been going to Chanel since I was in my teen. She practically rescued my eyebrows and brought…read morethem back to life! Couldn't recommend her enough and will continue using her

Chanel is an expert at eyelash extensions. She has been taking care of my eyelashes for 5 months…read more Her process is a technique that allows you to wash you face immediately. I have never had any eye irritation, from the product she uses . I highly recommend Chanel.

I came in for my first back facial and Kat was very knowledgeable, personable, and helpful to give…read morea relaxing & quality experience. The space is very cozy and well decorated - she also offered water and treats afterward. Would definitely recommend if you're looking to focus on your skincare!

The cutest place! I…read morefollowed my esthetician Kathrina from Bloom in Rancho Bernardo. I am so glad she has her own place now. It is the cutest place and very inviting. Here is the breakdown of Peel room. Facilities- parking is free and easy to find. The salon is in Phoenix salon suites. It's the the left when you walk in. Her suite is clean, organized and decor is warm and inviting. Pricing- facials are averaged priced for upscale facials. Win win for me. Plus I saw a 20% for her grand opening month. Appointments- easy to make from her website. The Facial was relaxing, and it helped my skin soo much. I was looking for something to make my skin more youthful and I have some troublesome areas. She customized my facial to meet my needs. I was also educated on things I could do at home to help my skin in between facials. I highly recommend going here. I have nothing to say for improvement needed even for it being brand new. I will be a regular here. Thanks for the facial Peel Room!!!