I will update review based on Evan's feedback:…read more Fair point by Evan maybe the stump grinding was a miscommunication during discussion. I will assume some responsibility as the customer and increase the stars rating because this was a verbal quote and we should have asked for written documentation before the job started. Additionally, not sure about any "trade" or free service rendered in exchange for not putting the fence back because of vines. When I reached out no one said oh there was an agreement or we spoke to your wife and informed her we weren't putting that back. We were just told someone will be out there to fix it. i was never notified of a check issue or that there was an issue with any payment. I never heard anything actually so I can only assume you were fully paid there wasn't an issue. Also my wife was told she could pay by card during the quote (which was the plan) but at the end was then told no she must pay by check so she had to scramble to find checks. In the end: We did get three large trees cut down as asked. You will get the service you paid for, trees cut down and removed. I would just ensure any quote is written and documented so there aren't any miscommunications in what is expected at the end of the job. That becomes text back and forth and phone calls after they leave the job site. Communication-Communication-Communication would seem to be the largest issue here.

I hired this company to cut down 1 tree and cut down large limbs above my batting cage. I went on…read morevacation and on the way back they called me for payment. So I paid them. When I got home they cut down the big tree and only cut one large limbs above above the batting cage. When I inspected the work. The cut in to my brand new green carpet, the cement boarder around the batting cage was broke in 9 places. I had over 10 12x12 walking pavers that they broke. They did not tell me anything was wrong. I wouldn't hire them again

So the alarm bells started when this guy failed to communicate with me to what time he was going to…read morebe at property. He just showed up, unannounced. When he finally came, he gave me a quote for the job, but wasn't too sure when it could be done, maybe Tuesday or Wednesday the following week. He tried to stall the job and I was prepared to wait. Tuesday came a no communication such as "hey sorry we won't be able to come int today bla bla bla...nothing! So I contacted him today, Wednesday, about a possible date for the job, after all, people have their own life commitments pal, even if you too stupid to realized it. He an got attitude and he stated that they were backed up because of the "storm" last week and would come back to me by the end of the week. I returned the tex, already feeling this was not the company for us, that would be fine (it wasn't but ok), I just needed something more concrete as to when...got an attitude by this guy and threw it right back at him. A business that runs on poor communication is def not a company to do business with and not to be trusted. I took my business somewhere else and will be sounding my horn about how bad this guy was...You should go back to customer service school buddy. A complete waste of time.

I can't say enough good things about these people as they were on the job and cleaned it up nicely…read moreand saved us a lot of headache!

Terrible communication. they started to mow my lawn every week without notice. I tried to call,…read moretext and email to ask them about it. they didn't respond. they charged me for the extra services that I was never told I was going to receive. For them to respond back to me I had to stop paying. I would not recommend them to anyone I know.

This lawn company is the best yet. I asked for an estimate and the same day they showed up in a…read moreprofessional lawn truck, assessed my lawn at a reasonable rate and jumped right in and made it look beautiful in a short amount of time. I would describe them as energetic professional responsible and very pleasant. I hired them on the spot to return again and again and again.

After receiving five quotes, Wilson Family Tree Care was easily the best value--combining top-tier…read moreprofessionalism, quality work, and the most fair and competitive prices. Daniel demonstrated professionalism from the start by coming out on a Sunday and providing a thorough, itemized estimate--something I had to request from the others, and two didn't provide at all. What really set them apart, though, was the team itself. This might not matter to everyone but I was genuinely impressed by how seamlessly they worked together and the level of respect they showed one another. You don't often see that kind of communication and teamwork amongst a group of men. It says a lot about Daniel, his team, and the company. The crew operated with precision, care, and strong communication. Their attention to detail was evident in how they protected the property and executed the job. They were meticulous in every way. They took extra care to protect my yard (and my grass isn't even great to begin with). The way they worked together to keep debris out of my pool was incredibly impressive--they had a well-coordinated strategy in place that clearly worked. Honestly, I didn't think it would be possible, especially with how windy it was, but when they finished, my pool looked just as clean as it did when they arrived. They exceeded my expectations in every way. I'm beyond impressed and so glad I waited for his quote. If you're deciding--this is your sign. Hire them. You won't regret it.

Really friendly service, great communication and easy going business. Definitely recommend them to…read moreanyone for tree care at a great price.

I had several companies come out and give me an estimate for my live oak tree that was damaged by…read morethe terrible wind storm we had. I have what's called included bark where two trucks have grown together and split apart from each other. After doing some research this job shouldn't cost more than it does to cut the tree down. Involves cleaning up the canopy of dead branches or sucker branches to allow more airflow through and then cabling about 3 trunks together to prevent them from swaying in the wind. The first estimate only wanted to cut my tree down which is not what I wanted. I want to save the tree. He quoted $3100 to completely remove the tree. The next two quotes to cable and rod the tree was $4500 and $4000. Again they wanted more to do this than to actually cut the tree down. Which my first estimate to cut the tree down was my baseline price. My son-in-law recommended Mitch Drake so I gave them a call and he quoted me $2500 to complete the job. Now we're finally below that baseline of $3100 I was looking for. He told me during the estimate they were several weeks out from doing the job. Finally I got a call they were coming on a specific day which was acceptable. Talking about a crew, there was about eight of them on the job. Between trimmers, clean up crew as the limbs dropped and another that climbed the tree and another that cabled the tree. They have a lot of equipment with them between a bucket lift, Bobtail, and a massive chipper with a high box truck that captured all the wood chips. Very impressive operation. They recommend several limbs to be removed to take some weight off to prevent further splitting. They cleaned up everything when the job was done. Very very satisfied with their work. Highly recommend them.

Excellent service with competitive pricing. They removed dead limbs and cleaned up a 100+ year old…read moreoak that will help it live another 100+ years. Highly recommend.

I really hate having to leave this review. There were things that were great, but major things that…read morewent very wrong. The job that was accepted was too big for them, and that was because Chivarous and his father were communicating over the phone and with pictures. So when it came time to grind the stump from the tree they cut down, the father wanted to increase the price, because it was larger than he thought it was going to be. Mind you, this was communicated to me 1) through Chivarous and 2) after my gutter sustained $1,200 worth of damage due to a falling limb as they cut the tree down. They ARE NOT INSURED. The amount of debris that came from this one tree was substantial and sat in my yard for two days. Because responses stopped while we were texting (read receipts were on), I called the city to see if they would pick up the debris as I thought they were going to leave with me with it. The city called them and the debris began to be picked up at 8:37PM that night after obtaining a truck from GA, I believe. They did a really good job of cleaning it up in the dark and came back the next day to finish the clean up. During the 4-5 days they were here, they also took down a large shed and hauled the materials away. Chivarous was always respectful even despite his father yelling at him during the cleanup. I would say small jobs might be fine, but they don't have the equipment readily available for large jobs on top of the issue of not having insurance. The damage was never even discussed outside of when it came time to pay for the job. I just kept being told that they "can fix it".

I had excess furniture I wanted hauled away. After…read morerequesting estimates from several companies I decided to hire Williams Tree Service because the estimate was within my budget. There was never an attempt to up sell. Chivarous and Jesse came prepared for the job. These young men arrived on time and completed the work so quickly and efficiently my head was spinning! I highly recommend using this company. They demonstrated the work ethic I was brought up with: be polite and respectful, show up on time, complete the job agreed upon for the price agreed upon. It may sound simple but it isn't so easy to find anymore. Thanks again for your outstanding service. S. M.

They did an excellent job on our sprinkler system. They fixed a problem that have been created by…read moreanother lawn care specialist. They cost less money and they did an outstanding job.

I've had this company work on my system 2 times paid over $700.00 dollars and my system still…read moredoesn't work. Actually a zone that was working is now working after they worked on it. I spoke to them that wasn't going to pay them for the next repair and they never came to fix the problem. So highly don't recommend them. I'm stuck with only 4 outta five zones working. So don't hire them