We had our son's birthday party here. I would not recommend having a child's party here. They…read morehave a bunch of teenagers working here that don't seem to know what's going on. I don't blame them I blame management for that. Our host was terrible, we constantly had to track him down and ask for things that we paid for. In addition to the terrible service this location is filthy. The hallways and bathroom were dirty and the men's bathroom didn't have any soap. We wont be back.

My nephew had an amazing time at this place! He absolutely loves it. The staff is super friendly…read moreand welcoming. I'd love to visit again sometime!

I can't believe that it has been 8 years since I have written a review for this place. Since then,…read morechanges have been made and I can say that it is much better than my previous experience. Once again, I attended for my other best friend's daughter birthday (such a full circle moment). This time the vibe was calm and cool. The attendant was super pleasant and helpful to the party. She was attentive and making sure that she had everything we needed from food, utensils, to paper products. I will say that there was not a huge crowd there, so that made it feel more relaxed than last time. The sitting area for parents is much more comfy as well. They even added massage chairs that feels amazing might I add. The concession stand was good as well. They have a lot of candy options, pizza, nachos, hotdogs, etc. The typical things that you look for when in that type of establishment. After the birthday party, I went again during my nieces and nephews during Spring Break and the vibe was the same. So therefore, I will be going back!

Great night out for the kids. Always enjoy this time for them to turn up and me to relax.read more

If your kid likes to jump and climb around - this is the place to go!! This was our first time…read morecoming here and needless to say we was not disappointed - this place is awesome! Aside from a decent sized trampoline area for jumping around on there is a four-lane "warrior course" with a ball pit below, slam dunk basketball area, trampoline dodgeball lanes, foam pit, massive multilevel "tubes" play area with slides, swings and different obstacles to climb and jump on inside. There is also a battle beam, climbing wall and a ceiling high ropes course. There is private party rooms available, several tables out in the play area for parties to use as well. I was surprised by all the benches and chairs that was near each area for parents/spectators to sit on. They also have staff members that were readily available and closely monitory each area. Another bonus is there was a Cafe area with lots of seating Incase you get hungry or thirsty. **I also added a photo of Birthday Party Packages and Pricing Available as of 5/2018**

Bought a $100 giftcard for a $50 Black Friday deal, & didn't realize the girl at the counter rang…read moreit up for some Urban Air location in IL. When I tried to use the gc at my son's birthday a few months later, I couldn't because the gc are all tied to whatever location that's specified upon purchase. Tried to talk to the 'manager' & she literally looked me in my face & said "I can't help you with that" & that was it. No suggestions on what I needed to do next eventhough I didn't cause the error. Sent in pix of the gc, the literal receipt and explained the situation to Urban Air's customer service online (a fucking joke), and they verified yes I had $100 on the gc & to go back to the Cordova to get it rectified. Now everytime I try to talk to a 'manager' at the Cordova location, they're busy or not in. I don't have time to drive all the way to this fuckass park to not get anything taken care of.

We had a great experience at Urban Air Trampoline and Adventure Park in Southaven! Arlin B. was…read moreextremely patient, calm, and professional while explaining that the required Urban Air grip socks are sold separately, even when purchasing the Ultimate Attractions Pass. He took the time to answer our questions with a positive attitude and made sure we understood the policy without making us feel rushed. Excellent customer service like his made our visit much more enjoyable. Thank you, Arlin B., for your kindness and professionalism!

This place was amazing, the trampolines allowed for cool stunts, the no-gravity trampoline is cool,…read morebowling was good but could be lighter, loved the dark vibe, but one thing i gotta say is the bumper cars were open BUT the sensitivty of the bumper car turn was CRAZY, i was going at like mach 10. But in general, the place was amazing.

Love having a place to bring my son with Down syndrome where he can be himself and I don't have to…read moreworry about judgement. I do wish there was a way to have some type of shoes on in the bathroom. Socks only is diabolical when there are wet spots all over the floor. I'd say children up to 7-8 could enjoy themselves here very easily! There are even activities for babies!

This was our first time coming here and this place is not like any other indoor play place. It's a…read morevery safe for kids to run and play freely. The equipment is maintained and there's always staff wiping and cleaning down the area. Awesome place!!

I heard a lot about this play space for toddlers, so I wanted to bring my little one to try it out…read more When we first walked in the staff was super helpful and fun! She was very excited which made us excited to experience it! She first stop us at the counter to register/sign the waiver, pay, receive our socks (they are pre-worn FYI. I put them over our socks for my own personal comfort), and get a bucket to store our shoes. I went on a Saturday. It was $22 to play. This seems pretty expensive, especially if you plan to come often. She did share that they have Toddler Tuesdays for a discounted price. It's during the morning hours, so it wouldn't work for me. Once we were checked in, we went to the ball pit area that sits right in the front. There were a lot of bigger kids in there having a blast. Of course, this is where my 1 year old wanted to be (inserts shaking my head emoji). He had a blast in there. They have a toddler area as well. It was fun as well. I do wish it was closed off for the littles to run through freely and more safely. But, I got my cardio in so I am not made at it, lol! Overall, my little one had a blast here!

This place is great for young & old alike. My 1,5 and 6 year old had a blast! They keep it nice and…read moreclean and it doesn't ever get overcrowded in my opinion since they have several areas for play. The only downside about this place is that it's $20 per kid to play here, and that's quite expensive for how relatively small this place is, and some of their equipment is wearing out a bit. But I don't mind paying to wear out my kids during a heatwave while I sit back and relax on one of their couches. Ms. Carmen who often works here is so nice, is very good at her job, and keeps the place clean!

Had a wonderful time at this location. Manager leads a pleasant team that made my time here feel…read morevery welcome from California. Lots of southern hospitality

My kid, like most kids, can't get enough of this place. We normally catch it during not so busy…read morehours. The food is good and the staff are always so friendly and very good at what they do. The place is always clean and employees help in any way they can. Recommended for all ages even adults. It never hurts to act like a kid again. I do wish they would rid of the tickets and go to the card system. It becomes a hassle to keep up with the kids and stacks of tickets. A card would also make it easier to save up for bigger items instead of losing tickets and the receipts of tickets. Other than that I have no complaints. Let's the kids play on.

I loaded up the kids and drove half an hour from Memphis to Collierville only to find that none of…read morethe 3 folks working there could help with or answer any questions about a playground for our backyard. The kids were soooooo disappointed. We ended up at Family Leisure in Memphis where the staff was knowledgeable and helpful. The couple thousand bucks Happy Backyards lost, Family Leisure gained.

From the owner: We are the leaders in Tennessee for residential and commercial playground equipment. We specialize…read morein backyard fun. We sell the safest and sturdiest swing sets, trampolines, and basketball hoops on the market today and have been doing it for over 22 years. We can ship it to you or you can have it professionally installed by our excellent installation crew. We also sell game courts for your backyard or indoor gyms for basketball, volleyball, pickleball, and shuffleboard. We install fun for the whole family to enjoy.

It has been a while since I have been to a Chuck E. Cheese, but that's what happens when you have a…read more24 year old and a 1 year old, lol...but here we are! On my baby boy's first birthday we took him here to celebrate. They have modernized things a lot with also keeping that traditional/nostalgic feel. When we first walked in, we were able to select our food items and our ticket level we wanted for the kiddos. We had pizza, a salad bar, cookies, and a personal birthday/smash cake for the birthday boy. The tickets/game card has the option for you to choose minutes or number of tickets. It worked for us to do the number of tickets because it did not limit their time when we wanted to stop and eat and/or for restroom breaks. The kids has an awesome time! They do have a new jump area for the kids as well. Keep in mind that a seperate fee. Things can add up really quickly, but what I did find out is that they have a membership available and you get perks and discounts with it. I will be getting one for my little. The food was really good. We enjoyed all of the pizza. We had cheese, pepperoni, and sausage. The cookies were good as well as the cake. We loved that all of the ingredients at the salad bar was fresh as well. The wings were good. They are oven roasted which I can appreciate as well. Chuck E. Cheese comes out every 30 minutes! He comes to the light up dance floor area to dance and sing with the kids. They also play/sing the Happy Birthday song as well. It felt so special to all of the little ones that were there to celebrate. WE HAD A GREAT TIME!

The food was cold and the service was horrible because they were short of staff. Most of the games…read moredidn't work we deserve a refund. The overall experience was a 1/10.